If you have a fire or water emergency, please call us now at (940) 263-1550

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Fire & Water - Cleanup & Restoration


3 types of contaminated water - Categories 2 and 3

Water damage can be classified by the three types of contaminated water. SERVPRO of Wichita Falls professionals will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Wichita Falls professionals are available 24 hours a day, 365 days a year. They are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Have water damage? Call SERVPRO today at  940-263-1550.