SERVPRO of Wichita Falls Employee Photos

Thad Smith

Thad Smith is the Production Manager.

He brings eight years of extensive experience in the restoration industry to his role. Certified in various crucial areas including blood-borne pathogens, fire and smoke damage restoration, applied structural drying, and carpet and duct cleaning, he specializes in water restoration. Thaddeus's expertise ensures efficient and effective management of restoration projects.

He is also IICRC WRT, IICRC FSRT, IICRC, SERVPRO ECTP Certified.

Rilee Gibson

Rilee Gibson is the Business Development Manager at SERVPRO of Wichita Falls and SERVPRO of Lawton. She has 15 years experience in Marketing and estimating. Rilee holds an All-lines Insurance Adjuster license, assisting with insurance protocols and regulations.  Additionally, Rilee has completed her certification in Xactimate X1-X2 Texas provider-65959, enhancing her ability to provide accurate estimates.

Patrick Madrid

Patrick Madrid is the Business Development Specialist. He has 9 years in Sales and Marketing. He has SERVPRO® badges in Fire Restoration Process, Water Restoration Process, Structure Cleaning Fire Restoration, and Commercial Priority Responder.

Matthew Ray

Matthew is a proficient Contents Division Manager at SERVPRO of Wichita Falls. He has years of experience in the restoration industry. Matthew has completed the Contents Processing Technician IICRC Class and the Esporta Soft Contents Regional Training, solidifying his expertise in the field. Additionally, he holds OSHA30 and Forklift certifications, ensuring safety and efficiency in his operations.

Cheryl Parker

Cheryl Parker, a seasoned professional with 24 years in the restoration industry, possesses a wealth of skills including IICRC Class and Esporta Soft Contents Regional Training, OSHA30, and Forklift certifications. With a decade as Contents Division Warehouse Manager and 14 years as Crew Lead, her expertise is unparalleled.

Kelsey Tatum

Kelsey Tatum is the Job File Coordinator at SERVPRO of Wichita Falls.

Lindsey Luman

Lindsey Luman is the Job File Coordinator/Estimator at SERVPRO of Wichita Falls, since February 2022. Lindsey holds an IICRC Water Damage Restoration Certification.