Before the family arrives, call SERVPRO of Wichita Falls
3/18/2019 (Permalink)
Sadly, we meet some of our customers at the worst time of their lives.
Recently a local resident called us for a complete biohazard cleaning after a family member passed away.
The elderly relative had passed some time before being found, and the residence needed cleaned before the rest of the family came into town.
Our team of highly trained professionals met with the relative, explained the specific cleaning and restoration process, and we cleaned the property.
Customers often ask how we train to clean sites such as this.
We explain the detailed level of training our SERVPRO of Wichita Falls team receives, followed by the fact that we treat every site with care and compassion.
We can't leave every customer with a smile, but we can help them through extremely hard times with our professional and courteous response.