What our Customers say...

Water Damage Testimonials

Great job, very professional and friendly.

We have had other services out and your service was beyond their customer service. Thank you!

Keep doing a great job!

They came in a have done a great job!

Zac was great!

Very professional. And very knowledgeable. Thanks for helping me.

Great job, very professional and friendly!

Very pleased and they were very professional!

Fast, friendly service. Respectful team members. On time, highly recommend.


The guys were great and very informative!

When asked how SERVPRO of Wichita Falls could improve our performance in the future, Snow replied "give more information about when they are coming."

Thank you, Snow. We agree communication is vital, and have shared this with our team.

Excellent service!

Wonderful team!

Thank you SERVPRO for an amazing job. Appreciate it!

When asked what recommendations Dee had to help us improve our performance, she answered:

"I would suggest something if I could. HOWEVER, you have this down. I appreciate how you worked with us. THANK YOU AND GOD BLESS EACH ONE OF YOU!"

Very professional. Would recommend less trips when possible.

Everything was fantastic!

I can't express how grateful we are the prompt attention and professionalism of the staff. KUDOS!

Great job!

All service members we knowledgeable, respectful and professional.

I think the people did a great job overall, so I'm not exactly sure how the improve performance besides making sure the front door is closed and locked each time they leave the residence.

*This happened after a new team member monitored the residence. All teams were immediately reminded to follow all procedures to ensure it didn't happen again.*

Thank you for all your expertise. Will recommend. Leave damaged baseboard, I am having a hard time trying to find matching baseboards.

I will always use SERVPRO for any services!

Nikki gave SERVPRO of Wichita Falls a perfect ten, and noted our team was "Courteous and Professional."

You guys were simply amazing, start to finish.  I have nothing but high marks for you and would recommend your business in a heartbeat.

"Everyone I spoke with was very friendly and helpful which was appreciated during this difficult process."

Jason was wonderful and very caring and compassionate.

Very professional and hard working staff.

(Google review)

Thank you for the great service! When my office had a large water leak last Friday evening, SERVPRO was there to get our business ready to go by Monday morning. The staff was very professional and friendly. They made sure to thoroughly clean up during the initial cleaning and afterward. Would definitely recommend their service if you are in need of 'damage control'. Thanks again.

The property managers response when asked if they would use SERVPRO of Wichita Falls for future restoration needs?

"Strongly Agree!"

Thank you, Bobby, for a perfect ten score on your satisfaction with us!

Great job!

They were absolutely fantastic!!!

Very excellent service!

The explanations of the process was clear. Aaron was friendly and helpful in taking various readings in each individual room and explaining the readings.

My brother used SERVPRO for a problem at his home in Wimberly, Texas. I can see why he was so pleased. Aaron and team did an amazing (and fast) job of helping to dry out our house. They were AWESOME!

Can't think of anything to improve on your performance. Very pleased with the thoroughness of the team work.

From the first representative, then Kaycee and the clean up crew, everyone was helpful and professional and was understanding of our circumstance. Thank you so much!

Nothing to improve, it was a wonderful experience!

Everything was great!

Thank you for the great service!

We were very satisfied with services provided.

SERVPRO of Witchita Falls came through for my family and I big time! Water damage is nothing to drag your feet on and these guys did not disappoint. They were on the job immediately and the communication between us and the insurance company could not have been smoother. Thanks guys!

I had a small roof leak and wanted to make sure it was fixed properly. The SERVPRO team was quick to respond and very professional. After testing for moisture, I didn't end up needing their services but it was nice to have the peace of mind and I appreciate their honesty. I would 100 percent rely on them again if we had any water issues in our home.

These people are the best! Great workers! They EXPLAIN everything they are going to do!

Facebook Review:

"These gentlemen came to clean up my mess and they were so professional, courteous I can not say enough positive about them. Thank you, SERVPRO."

Facebook Review- "SERVPRO is absolutely amazing! They came out (same day) and went ABOVE and BEYOND the call to take care of me! Great professionalism which put my fears and worries at ease. I can not thank them enough!"

Facebook Review - 5 Stars - "We had the best experience possible with Aaron and his crew. I would recommend them 100%!"

Facebook Post - "Thanks for the great job you did for us. Courteous, Prompt, Professional staff that went beyond my expectations. I couldn't be more satisfied with the work they performed. Would recommend them to any and all people in need."

Facebook Review - 5 Stars - This company helped us out this last week when our house unexpectedly flooded when I was out of town. They came around 10pm and didn't leave the first night until around 2am. They have been at my house all week and I would recommend them to everyone!