What to do when fire damage happens

3/21/2023 (Permalink)

Call the trusted experts at SERVPRO of Wichita Falls

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your local SERVPRO.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

When fire damage happens, call the trusted cleanup and restoration experts at SERVPRO of Wichita Falls. We’re here to help.

Why you can trust SERVPRO after a fire

3/20/2023 (Permalink)

Insurance companies, adjusters and agents trust SERVPRO

A fire can break out at any time, and our SERVPRO of Wichita Falls' Customer Care Center is ready to take your call, day or night. Contact us -24/7 for fire cleanup, smoke damage, and fire damage restoration.

Our fire damage restoration professionals have the expertise and equipment needed to get the job done to your satisfaction as quickly as possible.

Our team of experts will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience.

And since many national and local Insurance companies trust in our 50+ years of experience in cleanup and restoration, this helps the claim process go even easier for you.

Your SERVPRO of Wichita Falls team is a trusted leader in the fire damage restoration industry.

And we're here to help make fire damage "Like it never even happened."

We're your neighbors, and we're here to help

3/18/2023 (Permalink)

We are the trusted name in cleanup and restoration

Why choose SERVPRO of Wichita Falls when damage happens?

Because we live here. We're a part of our community. And we care about our friends and neighbors.

You've heard it said that bad things happen to good people. We agree.

Fires happen. Pipes burst. Storms pop up, bringing excessive winds and water.

And while you try to prepare your family and your business for every emergency, sometimes damage happens without warning.

That's why we're here to help 24 hours a day, 7 days a week.

Our team of cleanup and restoration experts have the training and equipment to properly care for your property.

Whether it's fire, water, storm, or biohazard damages, our team is ready to help whenever you call.

So when damage happens, call the name you know and the brand you trust. Call SERVPRO of Wichita Falls at 940-263-1550.

Easter is a time for celebration, not fires

3/17/2023 (Permalink)

We are the experts in cleanup and restoration (and keeping ranch gates closed)

Easter is a time to celebrate new beginnings.

It can also be a time of disaster. And I don't mean Aunt Lulu's peep pie!

Our customer called SERVPRO of Wichita Falls after a kitchen fire just two weeks after Easter. Grease in a pan had got too hot, flared up, burned numerous items on the stove top, and left soot throughout the house.

SERVPRO of Wichita Falls immediately responded, knowing fire and smoke damage goes beyond the physical fire itself.

There will likely be soot covering walls and ceilings, smoke and soot clinging to the interior surfaces of duct work, and water damage to most surfaces due to firefighting efforts.

We inspected the home and confirmed the majority of damage was in the kitchen. We did a pack out of the kitchen contents for restoration purposes, removed the items needing replacement, and cleaned all surfaces.

Our teams worked to ensure that each surface in each room was cleaned and deodorized.

When the job was finished, Martha thanked SERVPRO for being there so quickly, taking care of her property, keeping the ranch gates closed, and helping her get her life back. 

Her certificate of satisfaction comment sums it up better than we could:

"The team was super sweet, watching for the animals, and left nothing unturned."

You can't always see water damage

3/16/2023 (Permalink)

Water can wick up into walls, causing additional damages

This customer thought the only water damage from her HVAC and hot water closet was in the garage.

But our SERVPRO of Wichita Falls professionals found water on adjacent walls!

While inspecting the damage, our technicians are trained to check surfaces surrounding the immediate location.

We found water had traveled under the walls in both the laundry room and kitchen.

SERVPRO of Wichita Falls professionals specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

SERVPRO of Wichita Falls teams are dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

If you have water damage, call and let our team of specialists inspect and protect your home or business.

Our water restoration process

3/15/2023 (Permalink)

Call the pack out, move out, cleaning and restoration experts at SERVPRO of Wichita Falls

SERVPRO of Wichita Falls specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Move outs and pack outs: If your home requires extensive restoration or cleaning, SERVPRO of Wichita Falls can conduct an organized, efficient move-out of the affected area.

A move-out will provide several benefits, including:

•  A quicker remodeling process
•  Protecting items from potential damage
•  Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Have questions? Call SERVPRO of Wichita Falls today at 940-263-1550.

Home water damage: what to do first

3/14/2023 (Permalink)

Call SERVPRO of Wichita Falls. We're here to help.

After any home emergency, the safety of your family is most important. In the case of water damage, the actions below are some things you can do while waiting for assistance. However, it’s best to do only those things you know you can do safely.

Once we arrive, we’ll help you assess the situation further and take action to prevent additional damage to your property.

• Shut off the water source if possible
• Turn off circuit breakers for wet areas if panel is accessible and it's safe to do so
• Remove as much water as possible by mopping or using a shopvac 
• Don't use your household vacuum to remove water. This could cause electrical shock or damage to the vacuum cleaner

When water damage happens, call the team that's here to help 24/7/365.

Call the trusted cleanup and restoration experts at SERVPRO of Wichita Falls.

Why choose SERVPRO for water damage?

3/13/2023 (Permalink)

We are the #1 recommended cleanup and restoration service company

The cleanup and restoration begins with a phone call. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage.

A water damage event can be traumatic and when you call, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. Our specialist will lead you through a series of questions to better understand your needs.

SERVPRO^® specializes in water damage—in fact, SERVPRO is the premier water damage restoration company in the U.S.

We have more than 50 years of experience in the cleanup and restoration industry. Our professionals care about you and your property and want to help you get back to normal after you have water damage to your home.

Water damage in your home?

3/12/2023 (Permalink)

There's a PRO for that.

A storm, flood, or plumbing problem can leave your home with extensive water damage. Immediate water removal is necessary to mitigate the damage. SERVPRO of Wichita Falls professionals specialize in water removal and water damage cleanup, then providing water damage restoration to your residence.

Our customer-focused professionals will asses the residential water damage to your property. Then, we’ll help you understand the severity of the property damage so you’re able to make the best decisions for the restoration of your home.

Our top-notch people use the most advanced equipment to detect hidden moisture and perform water extraction of any standing water.

We have more than 50 years of experience in repair and property restoration so you can trust us to help you develop a restoration plan to help ensure your home is clean, dry, and restored to its pre-damaged condition.

Why does it matter how large (or small) the water damage is?

3/11/2023 (Permalink)

Here to ensure the job is done right, the first time.

You may wonder why we ask "How big of an area is wet?" when you call us for water damage.

Large commercial losses can affect over 50,000 square feet of space, which requires multiple teams and larger equipment to properly dry and clean the property.

Smaller residential spaces often affect under 2,500 square feet, requiring less equipment and technicians.

And because it's critical to start the cleanup and restoration process immediately, we need to know how large an area is affected.

When you call our team, we're going to ask questions to ensure we have the right team, and the right equipment, dispatched to your job quickly.

At SERVPRO of Wichita Falls, we believe in doing the job right, the first time.

When water damage happens, call the trusted experts at SERVPRO of Wichita Falls. We're here to help.

Treating trauma scenes professionally and respectfully

3/10/2023 (Permalink)

Certified, compassionate cleanup when trauma happens

What do you do when you get a call telling you there's been a traumatic event at your property, requiring biohazard cleanup?

When you're a certified biohazard technician with SERVPRO of Wichita Falls, you listen.

Traumatic events, such as homicide or suicide, are very emotional and difficult for property owners to process.

It takes a caring, understanding, and professional team to help guide property owners through this process. 

This type of situation requires competence, experience and respect for all involved.

Our skilled professionals will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

That's why we're here, and here to help. Once the first responders have completed their job, we can begin the cleaning, restoration, and oftentimes healing process.

If you need biohazard services, call us. Anytime, day or night, we're here for you.

Challenging cleanup requires a professional

3/9/2023 (Permalink)

Hazmat, trauma or crime scene? We're here to help.

Urgency and immediate action are necessary in a hazmat event involving biological and chemical hazards to your property to prevent exposure to these potential health risks to your family or employees.

That's why SERVPRO of Wichita Falls professionals are here to help 24 hours a day, 7 days a week.

Because traumatic events often involve biological and chemical contaminants, it’s very important to know that the restoration process is being handled in compliance with all government, environmental and health regulations.

Our professionals do this in the safest way possible for you, your property and everyone living or working on your property.

We are trained and prepared both physically and mentally to handle biohazard, trauma, and crime scene cleanup and restoration with respect and professionalism.

There's a lot you that has to happen to properly clean and restore your property. 

Call the trusted experts at SERVPRO of Wichita Falls. We're here when you need us, and here to help.

Answering the call for help, even at 2:00 am

3/8/2023 (Permalink)

Because we truly are here to help 24/7/365

Some businesses don't operate during normal business hours. Like medical facilities, hotels, and manufacturing plants.

And, of course, SERVPRO of Wichita Falls.

Because when fire, water or storm damage happens after hours, you need a certified cleanup and restoration team that's here to help when you need us.

That's why the management team at this facility called SERVPRO of Wichita Falls when a main line burst at their facility.

They knew our technicians would arrive on site quickly, inspect the damage, and begin the cleanup and drying process.

All without compromising their schedule, so they could continue their work.

Our expertly trained technicians extracted standing water, removed wet materials, set drying equipment, and also began the cleanup of surfaces affected by the water damage.

All before the morning shift was due to start. And long before sunrise.

Because when damage happens, you need help fast. That's why we're here to help 24 hours a day, 7 days a week.

Our certified experts are here to help 24/7/365.

2/21/2023 (Permalink)

We are the #1 recommended cleanup and restoration service.

Why choose SERVPRO of Lawton?

Because damage from fire, water or storm doesn't wait for regular business hours and neither do we. We are the industry restoration experts, and we're here to help 24 hours a day, 7 days a week.

When fire, water or storm damages your home or business, your first concern should be the health and safety of your family or employees.

When everyone is safe, call the professionals at SERVPRO of Lawton. We have the experience and equipment to help secure your property by applying tarps to roofs, boarding up broken windows and doors, and removing water and debris.

Our team of restoration experts will thoroughly and efficiently provide emergency services to protect against secondary losses, such as theft or mold growth.

Once secured, we'll work with you and your insurance agent to begin the restoration process and to help make it "Like it never even happened."

You can trust our team to treat you with respect

2/20/2023 (Permalink)

Always respectful. Always professional and compassionate. And always here to help.

Why choose SERVPRO of Lawton?

Because we have lived the heartaches and losses life brings. We understand how devastated our customers feel when they realize they've lost most everything they own.

Whether it's flooding from a hurricane, destruction from a tornado or a loss from fire damage, we have the professional training and experience you need to get your life back.

When you contact SERVPRO of Lawton, our representatives will guide you through the crisis and ask several questions that will help us better understand the equipment and resources needed for your site.

When we come to your home or business, we're ready to begin the restoration process. We will inspect and test to determine the extent of damage, and share with your our plan to mediate and restore your property.

We will treat you and your property with compassion and respect.

We will help you get through the crisis.

And we'll help you get your home, or your business, back the way it way it was before the damage happened.

Healthcare facilities trust the experts at SERVPRO of Wichita Falls

2/19/2023 (Permalink)

You rely on their expertise, and they rely on ours.

SERVPRO of Wichita Falls recently received a call from a health care facility that had multiple levels of damage.

First, the roof leaked and water had traveled down the inside of the walls. For three stories.

Next was the water damaged carpet in many areas, including this IT department.

We quickly dispatched our expertly trained teams to inspect the damaged areas. One team immediately began extracting water, another team was documenting all afffected areas, while the third team established multiple drying protocols throughout the building.

Building maintenance removed the cove base and cut the sheet rock to facilitate the drying process, all while the roofing company was repairing to roof.

SERVPRO of Wichita Falls technicians know that medical treatment facilities can't close when damage happens, and their quick response mitigated the loss and prevented secondary damage.

Commercial fire, water, or storm damage? Call the experts at SERVPRO of Wichita Falls at 940-263-1550. We're here to help make it "Like it never even happened."

Did you know we offer post-construction cleaning?

2/18/2023 (Permalink)

Here to help your new business location shine!

Once the floors are down and the drywall is up, it's time to remove the debris and dirt and get ready for interior design. That's when you call SERVPRO of Wichita Falls.

We offer post construction cleaning, as well a final cleaning so your new facility will look it’s best when the doors open.

Call the professionals at SERVPRO of Wichita Falls to give your building that extra shine! Services include:

• Carpet, resilient and non-resilient floor prep and finish
• Ceiling, walls and fixture cleaning
• Deodorization
• Air Duct Cleaning
• Debris Removal (if necessary)
• Window Cleaning
• Dehumidification and Drying

You can trust our professionally trained team to meet your deadlines by providing post construction and final cleanings of your new facilities.

Want to learn more? Call SERVPRO of Wichita Falls at 940-263-1550 for a free local estimate!

Here to help restore your business 24/7/365.

2/17/2023 (Permalink)

Damage doesn't wait for business hours, and neither do we.

Flooding and water emergencies don’t wait for regular business hours and neither do we.

SERVPRO of Wichita Falls provides emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

This customer wasn't sure just how long the water had been running down from the attic, inside walls, and leaking out from under walls in a large part of their business.

SERVPRO of Wichita Falls arrived on-site and immediately began extracting water to begin the drying process.

Because we know what happens during the first 24 hours of water exposure:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears

We also know that commercial properties still need to function with as little disruption as possible.

When your commercial property incurs fire or water damage, call the cleanup and restoration specialists at SERVPRO of Wichita Falls at 940-263-1550.

Restoring commercial properties when water damage happens

2/16/2023 (Permalink)

Here to help your business 24 hours a day, 7 days a week.

Flooding and water damage events in Texoma commercial properties are often complex with numerous issues that require a knowledgeable and flexible response.

Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area.

In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints.

We understand that every hour spent cleaning up is an hour of lost revenue and productivity.

So when an emergency situation arises in your business, call the cleanup and restoration experts that are here to help 24 hours a day, 7 days a week. Call SERVPRO of Wichita Falls at 940-263-1550.

It's not dry until it's SERVPRO dry.

2/15/2023 (Permalink)

From severe water damage to small losses, we're here to help.

When your home has water damage from flooding or leaks, you need SERVPRO of Wichita Falls.

Our highly trained technicians will immediately respond to your home, inspect the affected areas, and begin the cleaning and drying process.

Utilizing the latest technology, we will remove standing water and affected floor coverings, establish a scientifically based drying method, and monitor and document our findings daily until your home is SERVPRO dry.

We follow industry approved standards for the level of dry, which often means most homes will achieve a dry stage in three to five days, while larger flood or commercial sites may take longer.

Oh, and if it's a sewage leak and not a clean water source? Our technicians are trained for that, too!

Water damage? Call the professionals at SERVPRO of Wichita Falls at 940-263-1550.

We're here to help make water damage "Like it never even happened."

Serious water damage requires expert help

2/14/2023 (Permalink)

Trust the certified cleanup and restoration experts at SERVPRO of Wichita Falls

Sadly, severe water damage removes the restoration option from our services. This kitchen was so damaged we had to completely demo the base cabinets and flooring.

The cabinetry had wicked up water and was literally falling apart. Our expertly trained technicians noted the water leak had been ongoing, as there was mold behind and underneath the units.

SERVPRO of Wichita Falls technicians removed all wet materials and established a drying protocol to protect the remaining materials.

The damage from this loss was substantial, and took seven days from initial visit to verifying the home was SERVPRO dry.

At SERVPRO of Wichita Falls, we know that properly restoring your home after a water damage event requires specialized equipment and products.

This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently.

We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

Water damage? Call the cleanup and restoration experts at SERVPRO of Wichita Falls at 940-263-1550.

Advanced equipment and training help locate water leaks

2/13/2023 (Permalink)

We have the training, and the equipment, to properly locate and remediate water damage.

When this homeowner woke up, she noticed the carpet was wet. Puzzled, she started searching for obvious leaks, but could not find one.

Then she call SERVPRO of Wichita Falls. Our expertly trained technicians immediately responded and began to search for leaks.

Utilizing our infrared technology, our technicians were able to find a small leak that had been damaging the sheet rock and insulation, until it finally surfaced under the carpet.

Our team removed the wet materials and established a drying protocol while the customer called in a plumber to fix the source of the leak.

Once the leak was repaired we extracted the remaining water from the carpet and continued with our drying protocol.

Overall, the damage to the home and the disruption to the homeowner was nominal.

Water leak? Call the cleanup and restoration experts at SERVPRO of Wichita Falls. We're here to make water damage "Like it never even happened."

Not all water damage is obvious

2/12/2023 (Permalink)

Our certified experts locate and remediate even hidden water damage.

This customer thought the only water damage from her HVAC and hot water closet was in the garage.

But our SERVPRO of Wichita Falls professionals found water on adjacent walls!

While inspecting the damage, our technicians are trained to check surfaces surrounding the immediate location.

We found water had traveled under the walls in both the laundry room and kitchen.

SERVPRO of Wichita Falls professionals specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

SERVPRO of Wichita Falls teams are dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

If you have water damage, call and let our team of cleanup and restoration specialists inspect and protect your home or business.

Insurance agents trust the PRO's at SERVPRO

2/11/2023 (Permalink)

Agents and adjusters recommend our team of cleanup and restoration experts.

After this homeowner received a call from neighbors that her house was on fire, she called her insurance agent to get help.

Her agent recommended she call SERVPRO of Wichita Falls.

Insurance agents and adjusters know that our team of experts will arrive as soon as the site is released by the Fire Marshall and begin the process of inventorying and documenting the damage.

It's a long process, and it takes time. But this process allows us to determine which items are restorable, and which ones are not.

It also provides you and your agent thorough documentation of every item in your home, so you can rest assured you will receive appropriate compensation under your policy.

Throughout this process, those items deemed restorable will be carefully packed and moved into our secure warehouse for restoration.

Fire damage? It's a long, tedious process. Because it's fire, water and soot damage. But we're here to help.

Call SERVPRO of Wichita Falls at 940-263-1550.

All fire damage is substantial

2/10/2023 (Permalink)

Here to help recover and restore your property when damage happens

Not all fire damage is the same.

One property may suffer near total loss due to damage, while another may just be a small amount of sheet rock and insulation.

In this case, the damage was substantial throughout the home.

Upon arriving at the site, our SERVPRO technicians carefully inspected each room, attic area and crawlspace.

What they found was devastation.

An electrical short in the attic jumped lines, traveled down walls, and exited in the crawlspace.

Fortunately, the local fire department had traced all the damaged lines, and prevented a total loss.

However, the damage from the fire, water, smoke and soot was extremely heavy.

Entire ceilings and walls were torn down to remove damaged sheet rock and insulation, leaving a bare wood frame of a home.

Many of the contents could not be restored due to heavy damage, but were cataloged for the homeowner.

In the end, the homeowners were extremely satisfied with our SERVPRO of Wichita Falls team, and we're thankful their family was safe. 

Restoring your property after fire damage happens

2/9/2023 (Permalink)

Trust our experts to properly restore your property

Fire damage is by far one of the worst restoration jobs our team of expert technicians have to work through.

To the common eye, most every belonging in this photo is likely completely destroyed, and should be hauled out to the dumpster.

But that's not the SERVPRO way. We believe that restoring your property, versus replacing it, is the most effective approach to any restoration job.

It begins when our teams of professionals arrive onsite and begin documenting the physical property.

Each item is carefully photographed and inventoried, and noted as to whether the item can be restored.

Those that can are carefully packed up and delivered to our secure warehouse where each item is carefully and meticulously restored.

Every piece of your property is handled with care and dignity, and an itemized inventory is presented to you and your adjuster to help with the loss.

There's a lot that has to happen to restore your property, and it's not a fast process.

That's why we're here to help. When fire damage happens, call the #1 recommended cleanup and restoration experts at SERVPRO of Wichita Falls.

Be prepared for storm damage

2/8/2023 (Permalink)

When storm damage happens, call the team that's here to help 24/7/365.

You have an emergency plan. You monitor local weather. And when severe storms are forecast, you're prepared.

But what happens after the storm?

Having a plan is for storm damage is just as important as planning for the storm itself.

When damage happens, you know to call the #1 recommended restoration services company at SERVPRO of Wichita Falls.

Our team of expertly trained restoration experts will inspect your home for damages, document all damages and establish a drying protocol to properly mitigate the damages.

We'll explain each step of the restoration process, and work with your insurance agent and adjuster to help make the process easier to navigate.

Be prepared. Have a plan to keep your family and your property safe.

And make SERVPRO of Wichita Falls a part of that plan.

When storm and water damage happens, we're here to help make the damage "Like it never even happened."

Here to help your family when trauma's happen

2/8/2023 (Permalink)

Trust our caring professionals for all your biohazard cleanup needs.

Sadly, we meet some of our customers at the worst time of their lives.

Recently a local resident called us for a complete biohazard cleaning after a family member passed away.

The elderly relative had passed some time before being found, and the residence needed cleaned before the rest of the family came into town.

Our team of highly trained professionals met with the relative, explained the specific cleaning and restoration process, and we cleaned the property.

Customers often ask how we train to clean sites such as this.

We explain the detailed level of training our SERVPRO of Wichita Falls team receives, followed by the fact that we treat every site with care and compassion.

We can't leave every customer with a smile, but we can help them through extremely hard times with our professional and courteous response.

Even "small" ice storms can create major damage

2/7/2023 (Permalink)

From large commercial to small residential losses, SERVPRO of Wichita Falls is here to help.

When most of us think of storm damage, we think of the big hurricanes we see on television, destroying everything is a huge path of destruction.

And while our team of professionals have deployed to restore hurricane damaged areas, we also focus on the smaller storms close to home.

While damage from thunderstorms and tornadoes is common, one thing gets very little recognition when it comes to storm damage: ice.

Ice storms here in Texoma vary from closing two states to just spotty damage. And it's the latter that can be hard to detect.

Frigid temperatures combined with ice storms can lead to frozen pipes, as well as hidden water pockets on roofs, gutters and downspouts.

And when it finally thaws, water will take the path of least resistance, typically down and inside your walls.

It may take days before you notice signs of what was storm damage, but now looks like water damage.

Once you see it, call the trusted experts at SERVPRO of Wichita Falls. We're here to help.

Arctic temperatures and ice storms can wreck havoc on your plumbing

2/1/2023 (Permalink)

Here to help your home and business when storm damage happens.

Temperatures have been below freezing all week, and recurring ice storms are wrecking havoc on plumbing.

SERVPRO of Wichita Falls wants to remind our followers to bring your pets inside and follow these simple tips to avoid potential water damage from bursting pipes:

When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more.

The pipes most at risk are those in unheated interior spaces such as basements, attics, and garages. But even pipes running through cabinets or exterior walls can freeze. The good news is there are some simple things you can do to keep your water running and your house dry.

Open cabinet doors and keep faucets dripping to help prevent freezing. Keep your thermostats turned up to maintain a constant temperature.

And if storm damage does happen, call the cleanup and restoration experts at SERVPRO of Wichita Falls. 

First Responders trust SERVPRO of Wichita Falls

9/2/2022 (Permalink)

Here to help when fire damage happens.

Why choose SERVPRO of Wichita Falls?

Because we're here 24 hours a day, 7 days a week.

And just like area First Responders, we're here to help.

You know when you have an emergency and you call 911, help is on the way.

First Responders know when they call 940-263-1550, our team of expertly trained professionals are also on the way.

Traffic at Emergency Response offices, dispatch centers, fire and police stations is hard on carpet and other floor coverings.

That's where SERVPRO of Wichita Falls can help. Our technicians thoroughly clean all surfaces and duct work to ensure a healthy environment for our First Responders.

Why choose SERVPRO of Wichita Falls? Because we're here to help make it "Like it never even happened."

Call us today at 940-263-1550.

We're highly trained water damage specialists

7/5/2022 (Permalink)

Locally owned and here to help

When your home has water damage from flooding or leaks, you need SERVPRO of Wichita Falls. Our highly trained technicians will immediately respond to your home, inspect the affected areas, and begin the cleaning and drying process.

Utilizing the latest technology, we will remove standing water and affected floor coverings, establish a scientifically based drying method, and monitor and document our findings daily until your home is SERVPRO dry.

Properly restoring your home after a water damage event requires specialized equipment and products. Our advanced equipment helps us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

As leaders in the water damage industry, we have advanced training and expertise, and are dedicated to responding quickly to all water damages.

Call us at 940-263-1550. We’re here to help.

24 hour emergency service for your business

6/12/2022 (Permalink)

Here to help when you need us

Your commercial property says a lot about you to potential clients and customers. You want to build trust and present your business or public space as a safe, clean place to be.

With more than 50 years of experience, we’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

Our highly-trained professionals understand your need to keep business going, even after an emergency.

That’s why we offer flexible solutions, working after hours or around the clock to complete your restoration project. In many cases, SERVPRO can clean up in a way that the damaged space can be safely isolated from functional space so that normal operations can proceed around the cleanup. This minimizes the downtime you have for your facility.

We’re Faster to any size disaster™ providing 24/7 emergency service. You have a business to operate, no matter the circumstances. And we're here to help.

Storm damage can happen quickly

6/11/2022 (Permalink)

Call the team that's faster to any size disaster - SERVPRO of Wichita Falls.

SERVPRO specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

SERVPRO specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. SERVPRO will coordinate the restoration of your electronics, including:

• Television sets
• DVD players
• Computers
• And more

The key to restoring electronics is taking prompt action to prevent further damage. It starts by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO can save a great deal and help minimize additional damage.

Storm damage can happen quickly. Call the cleanup and restoration experts at SERVPRO of Wichita Falls 24 hours a day, 7 days a week.

Here to help when water damage happens

6/10/2022 (Permalink)

Water damage can come from many sources. That's why we're here to help.

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO^®  understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

SERVPRO specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We'll pretest your contents to determine what items can be restored back to their condition before the water damage. 

When water damage happens, you need help fast to protect your property and your belongings. 

When it happens, call the trusted cleanup and restoration experts at SERVPRO of Wichita Falls at 940-699-2662.

We're here to help make water damage "Like it never even happened."

Fire damage restoration

6/8/2022 (Permalink)

We Can Help in the Aftermath of Fire Damage

Restoring your home or business after fire damage to its pre-fire condition is our main goal. As a leading fire damage restoration company, we specialize in fire and water damage restoration, removal of smoke odors, and deep-cleaning soot from walls, carpets and upholstery.

Beyond just the fire damage, smoke and soot can be toxic, creating a hazardous situation. Even if a fire is contained in one area, smoke and soot can travel throughout a structure.

Our professionals are highly-trained, with the experience, tools and knowledge to clean up fire and smoke damage. In keeping with our goal to restore your home and cherished possessions to their pre-fire condition, we use appropriate personal protective measures to safely clean, deodorize and restore your property.

When fire damage happens, call the #1 recommended cleanup and restoration experts at SERVPRO of Wichita Falls. We're here to help.

Ready, Set, Grill!

6/7/2022 (Permalink)

Local SERVPRO fire remediation specialist advises grill masters to prepare now for a safe, savory outdoor cooking season

The National Fire Protection Association (NFPA) warns families that the onset of the summer season also marks a rise in home fires started by outdoor grilling activities. According to the NFPA, on average, 10,600 home fires are started by grills each year. July is the peak month for grill fires, followed by June, May, and August.¹

“Sixty-one percent of U.S. households own a gas grill,” says fire remediation specialist Kaycee Ryan of SERVPRO of Wichita Falls. “A total of sixty-four percent own at least one outdoor BBQ, grill, or smoker. The popularity of this outdoor cooking equipment combined with longer, warmer days creates a unique fire hazard that should be taken seriously.”

The NFPA offers these basic tips for fire-safe grilling:²

For gas/propane grills:

• Check the gas tank for leaks before using.
• Open the lid on all gas grills before lighting the grill.

For charcoal grills:

• Use only charcoal starter fluid to start the fire but never add it or any flammable liquids to a fire that is burning.
• Cool coals completely before you dispose of them in a metal container.

For all grills:

• Place grill well away from house and deck railings. Don’t place under eaves or branches.
• Remove grease and fat buildup from grills and trays after each use.
• Keep children and pets at least three feet away from the grill.
• Never leave the grill unattended when in use.

Whether you are strictly a summer grilling warrior or you use your grill year-round, simple, common-sense actions can help ensure that the only smoke you smell this summer is the sweet aroma of steaks and vegetables grilling.

And if fire damage does happen, call the cleanup and restoration experts at SERVPRO of Wichita Falls.

Roof Tarp & Board-up Service

6/2/2022 (Permalink)

Water damage comes from many sources. Trust us when emergencies strike.

When a storm or other emergency leaves your home open to the elements, you must act quickly to help prevent further damage and protect your home’s interior.

Roof damage to your home or business can be caused by a storm, fire, or other emergency. Damage needs to be addressed immediately to help avoid further harm by the elements or intruders.

Our professional crews use roof tarping and board-up techniques to help keep your home or business secure while the roof is inspected and repaired.

If your windows or walls are damaged, you will need professional board-up services to secure your property. We use approved board-up techniques to help minimize further damage and secure your home or business from weather, animals, and illegal entry.

Water damage from storms can happen quickly. Call the cleanup and restoration team that's faster to any size disaster, and here to help 24/7/365.

Professional, courteous cleanup during your time of sorrow

5/2/2022 (Permalink)

We treat you, and your property, with respect

Losing a family member is never easy. The emotional impact can be traumatic, especially when it happens in the family home.

There's a lot that has to happen before the family can come home to pay their respects.

That's why you call SERVPRO of Wichita Falls.

We are trained and prepared both physically and mentally to handle biohazard, trauma, and crime scene cleanup and restoration with respect and professionalism.

And we know this type of situation requires competence, experience and respect for all involved.

Our skilled professionals will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

We understand that urgency and immediate action are necessary in a hazmat event involving biological hazards, and that's why we're here to help 24 hours a day, 7 days a week.

A sense of community

4/15/2022 (Permalink)

Here to help at home, and in our communities

What defines a community? And what makes a community just that: a true community?

To be part of a real community, you need to care about what it is you have in common. To be in a real community, not only do you need to care about the community, but you also need to care about and respect each other. You need to be loyal to one another and build healthy relationships.

That definition precisely defines our team at SERVPRO of Wichita Falls.

We live here. We raise our families here. And we support community events and area non-profit organizations to help those in need.

We truly care about the individuals that make up our community, and respect each other's rights and property.

And we strive to improve ourselves and the services we offer so that everyone we serve may see the benefits of our slogan, "We're here to help."

Why choose SERVPRO of Wichita Falls?

4/14/2022 (Permalink)

Because we truly understand the stress and worry that comes with disaster

Imagine a Marine husband and father deployed overseas, leaving behind a wife pregnant with their first child. Following that deployment, imagine the young wife discovering her daughter must undergo emergency open heart surgery. Finally, understand how overcome this young mother feels when her place of employment terminates her, rather than allowing her time off with a sick child.

Kaycee and Aaron Ryan don’t have to imagine it, because they lived it.

And this became the moments in their lives that brought them to SERVPRO.

Upon returning home, Aaron left the Marine Corp and joined the U.S. Air Force Reserves. Kaycee returned to work in a SERVPRO franchise in California. Three years later, they decided to open a SERVPRO in their own, and chose Wichita Falls as their new home.

That was 2014. Today, the Ryan family is flourishing and celebrating the 8^th Anniversary of their growing business.

When we say we understand the stress and worry that comes with a disaster and the disruption it causes your life, we truly do understand.

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Locally owned with national storm resources

4/12/2022 (Permalink)

Here to help when disaster strikes

When a disaster strikes, you need the team of restoration specialists from SERVPRO of Wichita Falls on site to mitigate your loss.

We have direct expertise in dealing with storm damage through our national SERVPRO Disaster Recovery Team, and have helped hundreds of families recover from losses from hurricanes and localized flooding.

As water and storm damage specialists, we have the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

We can access the resources and personnel of 1950 Franchises to handle major storms and disasters. We also have access to special Disaster Recovery Teams strategically located throughout the country to respond to catastrophic storms and events.

Severe weather happens. Be prepared to call the team with the experience, the equipment, and the resources to help make it "Like it never even happened." 

Biohazards can be both dangerous and emotional

4/12/2022 (Permalink)

Trust the cleanup experts at SERVPRO of Wichita Falls

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

What are some of the most common biohazard scenarios? 

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. 

Bloodborne Pathogens such as bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. 

Illegal drug manufacturing sites, such as meth labs. SERVPRO realizes many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

When it comes to biohazard cleanup, come to the trusted cleanup experts at SERVPRO of Wichita Falls. 

Breathe easier with clean air ducts

4/11/2022 (Permalink)

Cleaner ducts provide cleaner air

When was the last time you had your air ducts cleaned?

If not properly installed, maintained and operated, your HVAC system may become contaminated with particles of dust, pollen or other debris. 

You should consider cleaning your airducts if you notice they are infested with rodents or insects, or if they have an excessive amount of pet hair or post construction debris. 

If moisture is present, the potential for microbiological growth (e.g., mold) is increased and spores from such growth may be released into your home or office. Some of these contaminants may cause allergic reactions or other symptoms in people if they are exposed to them.

If you decide to have your heating and cooling system cleaned, it is important to hire the trained professionals at SERVPRO of Wichita Falls.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (940) 263-1550.

Is it fire or water damage? Or both?

4/10/2022 (Permalink)

Whether it's fire or water damage, we're here to help

You know that fire damage typically causes smoke, soot and water damage.

But did you know that water damage can cause fire damage?

When water seeps into wall cavities, basements or crawl spaces, electrical components can be compromised.

When that happens, it's only a matter of time before an electrical fire can happen.

At SERVPRO of Wichita Falls, our expertly trained technicians carefully inspect all elements of fire and water damage, to help prevent secondary damages.

Our team then works to establish a cleanup and restoration protocol based on the unique elements of your loss.

For example, if the water damage is primary and urgent, we'll address that situation first.

Regardless of which came first - the fire or the water damage - our team of trusted cleanup and restoration experts are here to help make it "Like it never even happened."

Here to help with fire damage

4/9/2022 (Permalink)

From cleanup to restoration, we're here to help

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. 

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Wichita Falls can conduct an organized, efficient move-out of the affected area. 

When fire damage happens, call the trusted experts at SERVPRO of Wichita Falls. We're here to help, and here with you throughout the restoration process.

Your belongings and storm damage: Part Two

3/25/2022 (Permalink)

Caring for your belongings the SERVPRO way

If your home requires extensive restoration or cleaning, SERVPRO can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. SERVPRO will coordinate the restoration of your electronics, including:

• Television sets
• DVD players
• Computers
• And more

The key to restoring electronics is taking prompt action to prevent further damage. It starts by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

When storm damage happens, trust the experts at SERVPRO of Wichita Falls. We're here to help.

Your belongings and storm damage: Part One

3/24/2022 (Permalink)

We carefully sort, pack and restore storm damaged belongings

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO^®  understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We'll pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

When storm damage happens, we're here to help restore your home, and your personal belongings.

Here to help when storm damage happens

3/23/2022 (Permalink)

Help is as close as a phone call to SERVPRO

Without warning, nature can take a violent turn: floods, wildfires, tornadoes, hurricanes, blizzards. Any of these can have a devastating effect on your home, turning your life upside-down.

SERVPRO’s highly-trained professionals are close by and customer-focused. We want you to be back in your restored home as quickly as possible.

Whether you have minor storm damage or something larger to deal with, we have the experience and the equipment needed to cleanup and restore your home and help get life back to normal following storm damage.

From roof tarping and window board ups, to water extraction and damage restoration, our certified experts are here to help restore your property.

When storm damage happens, call the trusted professionals at SERVPRO of Wichita Falls at 940-263-1550. We're here to help make storm damage "Like it never even happened."

What NOT to do after fire damage

3/22/2022 (Permalink)

Important tips on what NOT to do after fire damage

Restoring your home or business after fire damage to its pre-fire condition is our main goal. As a leading fire damage restoration company, we specialize in fire and water damage restoration, removal of smoke odors, and deep-cleaning soot from walls, carpets and upholstery.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your local SERVPRO.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

What to do after a fire

3/21/2022 (Permalink)

Fire damage emergency tips

After any fire damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

7 Steps to Fire Restoration: Part Two

3/20/2022 (Permalink)

Here to help when fire damage happens

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

SERVPRO uses specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

7 Steps to Fire Restoration: Part One

3/19/2022 (Permalink)

It takes a lot to restore your property after fire damage

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO^® has the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you give us a call. Our specialist will ask a series of questions regarding the fire damage event that will help us arrive quickly with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, SERVPRO can board up missing windows and walls and place tarps on damaged roofs.

The water restoration process: Part Two

3/18/2022 (Permalink)

What to expect when water damage happens

Water Removal

Service work normally begins with a thorough extraction of water. This helps prevent the spread of water in the structure and reduces drying time. Typically, hundreds or thousands of gallons of water are removed using powerful pumps and extraction units during the water removal process.

Damaged Material Removal

If any materials cannot be successfully restored, this will be communicated to you. These materials are typically removed as soon as possible to expedite the drying of all restorable materials.

Cleaning, Sanitizing, and Deodorization

Water damage can create cleaning, sanitizing, or deodorization needs for floors, furniture, and other personal belongings. SERVPRO professionals use a variety of specially formulated products, industry-leading equipment, and proven techniques to accomplish this important aspect of restoration.

Drying

After the bulk of the water has been removed, our specialists use industry-leading drying equipment to remove the water you can’t see. This will target water within materials to bring these materials back to their normal moisture level. This equipment is normally placed during the first visit to your property. The type and amount of equipment is based on your unique situation and industry standards.

The water restoration process: Part One

3/17/2022 (Permalink)

What to expect when you call our team

SERVPRO^® has the expertise and equipment to quickly restore your property to pre-water damage condition. We use a scientific approach to water removal and water cleanup that emphasizes monitoring and documenting the drying process from beginning to end.

Every water damage event is a little different, and requires a unique solution, but the general process stays the same.

Emergency Contact

When you call, our specialist will guide you through several questions that will help us appropriately respond to your unique water emergency. Beyond understanding your situation, we will want to set up a time for your local SERVPRO professional to inspect the property and create a restoration plan for you. Fast response is critical, so we’ll want to schedule this as soon as possible.

Inspection and Water Damage Assessment

After our professionals arrive at your home, they will thoroughly assess the water damage and help you understand its severity, hazards that may be present, and determine what can be restored. If necessary, we will also assist with stopping the source of the water damage. All of this is a crucial step to creating an effective plan of action that will result in the successful restoration of your property.

What to do until help arrives...

3/16/2022 (Permalink)

...And some tips on what not to do.

After any water damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

What NOT To Do After Flooding

• Don't leave wet fabrics in place. Hang furs and leather goods.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Choose the certified experts at SERVPRO

3/15/2022 (Permalink)

Choose SERVPRO for all your damage cleanup and restoration needs

As a trusted leader in the restoration industry, you can depend on SERVPRO, whether you need emergency flood damage restoration or your upholstery cleaned. We have the training, experience, and equipment to make your house feel like home again.

• 24-hour emergency service
• Highly trained restoration technicians
• Faster to Any Sized Disaster
• A trusted leader in the restoration industry with more than 1,900 franchises
• Advanced restoration and cleaning equipment

Fire, water, and mold restoration are the cornerstones of our business. SERVPRO is dedicated to responding to your emergency fast. Our focus on training ensures we have the expertise and skills needed to promptly restore your property right the first time. Our restoration services include the following:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm and Major Events

Why choose SERVPRO? Because we have the experience, training, and equipment to make it "Like it never even happened."

Water damage at work? Call the experts at SERVPRO.

3/15/2022 (Permalink)

Here to help lessen the impact on your business

f you’re a business owner, any kind of water damage to your facility needs to be remedied quickly with the least amount of downtime to your daily business functions. A call to SERVPRO will help you get water damage repaired and restored in order to minimize downtime and prevent loss of revenue.

Whatever size the water damage is to your business, we have the experience and equipment to deal with it. Our professionals will work closely with you and the other occupants of your building during the restoration process to have as little disruption as possible to your daily business activities.

SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier experience. Letting you focus on more important things, like running your business.

When water damage happens, call the #1 recommended cleanup and restoration experts at SERVPRO of Wichita Falls. 

It's not clean until it's SERVPRO clean

3/14/2022 (Permalink)

Choose Certified: SERVPRO Clean

To find out more about what both consumers and employees are feeling as they fall back into their normal routines, SERVPRO^® commissioned a survey to learn more about how consumer attitudes and expectations of cleanliness in regard to COVID-19 are affecting their decisions.

A new era of clean

The results confirmed that we’re entering into a new era of expectation of cleanliness for businesses. More than 80 percent of respondents said businesses need to be more aggressive now than before COVID-19 when it comes to cleaning. The cleaning protocols in place before COVID-19 hit will not be sufficient in today’s environment.

Our Certified: SERVPRO Cleaned program is the answer. With a tailored cleaning program that is customized for your business needs, our expertly trained staff cleans and decontaminates your property according to the Centers for Disease Control and Prevention standards.

We use EPA-approved cleaning solutions, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food contact surface use.

Discover why your fellow businesses are choosing SERVPRO and our Certified: SERVPRO Clean program. Call us at 940-263-1550.

Water damage? We're here to help.

3/14/2022 (Permalink)

Helping make damage "Like it never even happened."

A storm, flood or plumbing problem can leave your home with extensive water damage. Immediate action is necessary to mitigate the damage.

SERVPRO’s professionals specialize in repairing and restoring following residential water damage. Our customer-focused professionals will assess the residential water damage to your property.

Then, we’ll help you understand the severity of the damage so you’re able to make the best decisions for the restoration of your home.

Our top-notch people use the most advanced equipment to detect hidden moisture and extract standing water.

We have more than 50 years of experience in repair and restoration so you can trust us to help you develop a water damage restoration plan to help ensure your home is clean, dry and restored to its pre-damaged condition.

When water damage happens, we're here to help.

The SERVPRO Difference

3/13/2022 (Permalink)

Discover the benefits of SERVPRO cleaning

Once the police have completed their investigation of a crime scene, cleanup and restoration can begin. This involves an assessment of your property to determine the proper equipment and cleaning products needed. 

Blood-borne Pathogens

Methamphetamine Labs

Flooded basement? We can help.

3/13/2022 (Permalink)

Here to help with basement and crawlspace flooding

Too many homeowners have descended their basement steps to find a pool of murky water. Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO is highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly.  Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Damage Restoration Specialists
• Locally Owned and Operated

When water damage happens, you need help fast. Call the team that's here to help 24 hours a day, 7 days a week.

SERVPRO of Wichita Falls.

Here to help with biological contaminants

3/12/2022 (Permalink)

The trusted choice for biohazard cleaning

Because traumatic events often involve biological and chemical contaminants, it’s very important to know that the restoration process is being handled in compliance with all government, environmental and health regulations.

Our professionals do this in the safest way possible for you, your property and everyone living or working on your property. We are trained and prepared both physically and mentally to handle biohazard, trauma, and crime scene cleanup and restoration with respect and professionalism.

What to do when emergencies happen:

Helping provide cleaner educations facilities

3/7/2022 (Permalink)

For cleaner, healthier schools call SERVPRO of Wichita Falls

When a school or other educational facility sustains water or other damage, it’s not only a loss of property; it’s also a loss of time spent learning, leaving many students struggling to catch up. SERVPRO^® can help minimize your facility’s downtime so your staff and students can return safely. Whatever size facility you have, our trained technicians will work with your school’s administrators to assess water or other damage, regardless of the size or cause. Our professionals know how to restore damage in areas specific to educational facilities such as classrooms, laboratories and gymnasiums. It’s our goal to restore your school to its preloss condition with as little disruption as possible to students, teachers and staff.

As the #1 choice in cleanup and restoration, SERVPRO is experienced in handling school water damage, fire, mold remediation and the cleaning and disinfecting of facilities of all sizes, including:

• Early Childhood – Preschool and Nursery School
• Primary – Elementary and Middle Schools
• Secondary – High School and Academies
• Higher Education – College and University
• Industry Trade Schools
• Athletics – Gymnasium, Sports Complexes and Stadiums

When damage happens, call SERVPRO of Wichita Falls at 940-263-1550. We're here to help.

Helping churches since 1965

2/23/2022 (Permalink)

Here to help keep the doors open

Why do more church congregations recommend SERVPRO?

Because they have a community to support, and need to keep the doors open.

The past two years have been extremely hard on places of worship.

2020 was the year of COVID closures and frequent Certified SERVPRO Clean cleanings.

2021 brought snowmaggedon to many areas, closing facilities due to power failures, ice and snow.

And the struggles kept coming with fire and water damage throughout the past year.

Thankfully, they trust SERVPRO of Wichita Falls to help keep the doors open.

We have been here to help throughout every damage event, and are always available 24 hours a day to answer their calls.

You rely on your place of worship to provide a place of refuge and a sense of community.

We're here to help them do just that.

Emergency communications trust SERVPRO

2/22/2022 (Permalink)

Here to help 24 hours a day, 7 days a week.

Emergency communication centers must operate 24 hours a day, and can't be sidelined by water damage.

That's why they rely on the cleanup and restoration experts at SERVPRO of Wichita Falls.

One call to our team assures them a fast response to their water and storm damaged facilities.

24 hours a day, 7 days a week.

Our teams deploy quickly to ensure call center operations are not affected by damage. 

Utilizing the latest technology and training, we carefully extract standing water and begin the drying process. 

All the while keeping emergency communications open and working, so they can answer your call.

When damage happens, emergency managers trust the #1 recommended cleanup and restoration experts at SERVPRO of Wichita Falls.

And you can, too. Call us at 940-263-1550. We're here to help make damage "Like it never even happened."

You have a business to run. That's why you choose SERVPRO.

2/21/2022 (Permalink)

Don't let storm damage delay business operations

Storm damage can be devastating to businesses.

Aside from structural damage you may have a loss of inventory and contents, as well as employee down-time.

Now what?

Call the professionals at SERVPRO of Wichita Falls.

We have the experience, and the equipment to make it “Like it never even happened.”

Your Wichita Falls team has deployed to hurricane disasters, wildfires and tornado outbreaks across the United States. We’ve seen storm damage and helped restore hundreds of properties for grateful customers.

Together with over 200 other teams, we are SERVPRO strong and ready for any disaster.

You have a mess on your hands. Trust the professionals at SERVPRO of Wichita Falls to clean and restore your property.

Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion.

We utilize advanced equipment and training to dry your home

2/20/2022 (Permalink)

When water damage happens, trust the experts at SERVPRO

When your home has water damage from flooding or leaks, you need SERVPRO of Wichita Falls.

Our highly trained technicians will immediately respond to your home, inspect the affected areas, and begin the cleaning and drying process.

Utilizing the latest technology, we will remove standing water and affected floor coverings, establish a scientifically based drying method, and monitor and document our findings daily until your home is SERVPRO dry.

We follow industry approved standards for the level of dry, which often means most homes will achieve a dry stage in three to five days, while larger flood or commercial sites may take longer.

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-water-damage condition. 

The restoration process, part 2

2/19/2022 (Permalink)

The water restoration process summed up

Yesterday we touched on the basic outline of the water restoration process. 

Today, we'll take a look at the final steps. Remember: your situation is unique, and you'll have many more questions. 

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

What is the restoration process?

2/18/2022 (Permalink)

Explaining the restoration process, part 1

You have water damage. Now what? Call SERVPRO of Wichita Falls to get the cleanup and restoration process started.

Our team of experts will be there soon.

We know you're worried about your property, and have a lot of questions about what's going to happen. Here's an outline of how the process works:

Every water damage event is a little different and requires a unique solution, but the general process stays the same.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Our next blog will detail the final steps in the water damage process. But rest assured, you can always ask our technicians what to expect from your own unique circumstances!

The #1 recommended cleanup and restoration company

2/17/2022 (Permalink)

Friends, insurance agents and adjusters recommend SERVPRO

Why do your friends, neighbors, insurance agents and adjusters recommend SERVPRO of Wichita Falls?

We are the fire, water, and storm damage cleanup and restoration experts. 

Our team undergoes extensive training in the restoration protocols, and are provided with the latest technology and equipment to ensure your property is properly restored.

We're also available 24 hours a day, 7 days a week. And yes, that includes holidays!

At SERVPRO of Wichita Falls, our team of restoration experts is completely committed to restoring your home of office to a clean, dry and healthy environment.

When damage happens, you need a team you can trust with your property and belongings. You need the green team at SERVPRO of Wichita Falls.

Fire, water or storm damage? You can count on the #1 recommended cleanup and restoration experts at SERVPRO of Wichita Falls.

Trust the family of restoration experts at SERVPRO

2/16/2022 (Permalink)

Call the team that cares about your property

Why choose SERVPRO of Wichita Falls for all your damage cleanup and restoration needs?

Because we care about you and your property. We are locally owned and operated, and we're here to help 24 hours a day, 7 days a week.

Our owners are hands on, working side by side with our expertly trained technicians to ensure you receive the same level of mitigation that our own families do.

In fact, when storms happen, it's our owners who are first on site to clear a path for our equipment and our teams.

That's a level of dedication that's seldom seen today. But it's a common practice in our family of restoration experts.

Whether it's fire, water, storm, or a combination of all of the elements, you can trust in our team to properly restore your property.

Here to help with storm damage 24/7/365

2/15/2022 (Permalink)

Here to help after the storm

Severe storms wreck havoc throughout the United States year round. When a disaster strikes, you need the team of restoration specialists from SERVPRO of Wichita Falls on site to mitigate your loss.

We have direct expertise in dealing with storm damage through our national SERVPRO Disaster Recovery Team, and have helped hundreds of families recover from losses from storms and localized flooding.

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated

As water and storm damage specialists, we have the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

Severe weather happens. Be prepared to call the team with the experience, the equipment, and the resources to help make it "Like it never even happened." Call SERVPRO of Wichita Falls - 940-263-1550.

We are the fire cleanup and restoration experts

2/13/2022 (Permalink)

What to do (and not to do) until help arrives

The fire department has left, and you've called our cleanup and restoration experts at SERVPRO of Wichita Falls.

Now what? Here a some do's and don'ts while you wait for our team to arrive:

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.

Remember, when fire damage happens, we're here to help. Call us at 940-263-1550.

Even small fires cause damage

2/12/2022 (Permalink)

There's likely fire, smoke and water damage

Fire damage claims and the ensuing restoration process will take time, and patience.

While we understand you want your home or business restored to normal condition quickly, the process  is quite intense.

When you call SERVPRO of Wichita Falls to inspect your property after a fire, we’re looking for more than the obvious fire damage. Our team of highly trained professionals is also looking for water and smoke damage.

We’ll thoroughly inspect all rooms and property for smoke and soot damage, document all damages, and provide the information to your insurance company and adjuster.

This will help with your loss claim, and ensure you receive the restoration and compensation you’re entitled to under your policy.

We’re dedicated to responding immediately when you need help with fire damage. A fast response lessens the damage, limits further damage, and reduces cost.

Frigid temperatures lead to broken pipes

2/11/2022 (Permalink)

Here to help with storm damage 24/7/365

Who remembers snowmaggedon in February 2021? Or suffered recent damages from the ice and snow last week? Our teams at SERVPRO of Wichita Falls certainly do.

As the snow and ice piled up outside, broken pipes were wrecking havoc inside many facilities across Texoma.

SERVPRO of Wichita Falls was here to help cleanup and mitigate water damages for residential and commercial customers.

As water and storm damage specialists, we have the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

When storm damage happens, you need help fast. That's why you trust the #1 recommended cleanup and restoration experts at SERVPRO of Wichita Falls.

We're here to help 24 hours a day, 7 days a week.

Water damage doesn't wait for business hours

2/10/2022 (Permalink)

We're here to help keep your business going after water damage

You come in to work and...what the??? 

There’s water. Literally everywhere. Every room is flooded in water, and the bathrooms actually have water running down the walls.

Sigh. It’s going to be a long day.

Unless you call SERVPRO of Wichita Falls. One call to our team of professionals will bring everyone under our roof to clean up and restore everything under yours.

We’ll start by locating the source of the loss and stopping the flow of water.

Our team will then begin to extract the water, move and elevate furniture, and tear out wet walls and flooring.

It’s still going to feel like a long day, but rest assured we’re working hard to return your office to a safe and healthy environment.

SERVPRO of Wichita Falls has the training, experience, and equipment to handle large commercial flooding or water damage emergencies.

Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

Water damage is more than property damage

2/9/2022 (Permalink)

Here to help with the cleanup and restoration process

Water damage is more than property damage. It’s personal, and emotional.

SERVPRO of Wichita Falls understands the overwhelming devastation when faced with the daunting task of cleaning damage from a water loss.

And we’re here to help you through the restoration process.

Our team of restoration professionals will assess the damage, coordinate the removal of contents with your insurance agent (if needed), and establish a restoration timeline.

We will always keep you, and your agent, informed of any adjustments we make during the restoration process.

Rest assured, you and your property will be treated with dignity and respect every step of the way.

SERVPRO of Wichita Falls specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. 

Fire damage and your property

2/8/2022 (Permalink)

We are the fire damage cleanup and restoration experts

Where there’s smoke damage, there’s typically fire damage. You cannot have smoke damage without a fire to cause it. Of course there are many cases where a wildfire causes smoke damage to nearby homes or a fire at a neighbor’s house resulting in smoke damage to the houses nearby. 

When this happens, call SERVPRO of Wichita Falls. Our team of highly trained professionals will inspect your home or business for fire, smoke and water damage.

While fire and water damage is typically obvious, smoke damage can hide in lines, draperies, clothing and furniture.

SERVPRO of Wichita Falls will inspect your property for damage, provide you and your agent with a restoration plan, pack out your belongings, clean and restore your property, disinfect and deodorize all content, and make it “Like it never even happened.”

Sewage backups can cause health issues

2/7/2022 (Permalink)

Sewage backups require expert cleanup

A sewage backup is more than just an overflowing toilet or dirty water. The sewage water left behind contains dangerous contaminates that could cause serious health issues. If you experience a sewage backup, call the professionals at SERVPRO of Wichita Falls. We have the specialized training and equipment to remove the sewage and debris and restore your property to a clean, safe environment.

• Water extraction
• Carpet removal
• Removal of baseboards and affected trim
• Antimicrobial and disinfectant treatments

Our highly trained technicians are equipped with the required safety equipment and specialized cleaning products to ensure your property is properly cleaned, disinfected and deodorized.

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

If you experience sewage backup, call SERVPRO of Wichita Falls at 940-263-1550.

Winds, rain, snow, sleet - it's all storm damage

2/3/2022 (Permalink)

Storm damage? Call the experts at SERVPRO of Wichita Falls

Storm damage is a term that covers a lot of actual damage events. Wind, rain, fire, and water can all create damage during a storm.

Here in Texoma, our winter storm damage typically involves ice and frigid temperatures, leading to broken pipes and water damage.

You know our team is on the way to help mitigate damages, but may wonder what to do, or not to do until we get there. Here's some basic tips:

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.
• Don't leave books, magazines or other colored items on wet carpet or floors.
• Don't use your household vacuum to remove water.
• Don't use television or other household appliances.
• Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Best advice? Wait for our team of cleanup and restoration experts instead of doing it yourself.

Serving our country and our community

9/1/2021 (Permalink)

Proudly serving our country and our communities

Imagine a Marine husband and father deployed overseas, leaving behind a wife pregnant with their first child. Following that deployment, imagine the young wife discovering her daughter must undergo emergency open heart surgery. Finally, understand how overcome this young mother feels when her place of employment terminates her, rather than allowing her time off with a sick child.

Kaycee and Aaron Ryan don’t have to imagine it, because they lived it.

And this became the moments in their lives that brought them to SERVPRO.

Upon returning home, Aaron left the Marine Corp and joined the U.S. Air Force Reserves. Kaycee returned to work in a SERVPRO franchise in California. Three years later, they decided to open a SERVPRO of their own, and chose Wichita Falls as their new home.

That was 2014. Today, the Ryan family is flourishing and continues to serve their country while growing their SERVPRO business.

When we say we understand the stress and worry that comes with a disaster and the disruption it causes your life, we truly do understand.

That's why your friends and neighbors trust SERVPRO of Wichita Falls.

The trusted experts in commercial restoration

7/7/2021 (Permalink)

Commercial water damage? Call SERVPRO of Wichita Falls.

You come in to work after an amazing weekend and...what the???

There’s water. Literally everywhere. Every room is flooded in water, and the bathrooms actually have water running down the walls.

Sigh. It’s going to be a long day.

Unless you call SERVPRO of Wichita Falls. One call to our team of professionals will bring everyone under our roof to clean up and restore everything under yours.

We’ll start by locating the source of the loss (air conditioning unit in the ceiling) and stopping the flow of water.

Our team will then begin to extract the water, move and elevate furniture, and tear out wet walls and flooring.

It’s still going to feel like a long day, but rest assured we’re working hard to return your office to a safe and healthy environment.

Include SERVPRO in your emergency plans

6/11/2021 (Permalink)

Be prepared. Add SERVPRO to your emergency checklist.

You have an emergency plan. You monitor local weather. And when severe storms are forecast, you're prepared.

But what happens after the storm?

Having a plan is for storm damage is just as important as planning for the storm itself.

When damage happens, you know to call the #1 recommended restoration services company at SERVPRO of Wichita Falls.

Our team of expertly trained restoration experts will inspect your home for damages, document all damages and establish a drying protocol to properly mitigate the damages.

We'll explain each step of the restoration process, and work with your insurance agent and adjuster to help make the process easier to navigate.

Be prepared. Have a plan to keep your family and your property safe.

And make SERVPRO of Wichita Falls a part of that plan.

When storm and water damage happens, we're here to help make the damage "Like it never even happened."

Uncovering soot damage

6/10/2021 (Permalink)

Small soot particles can travel throughout your home

At first glance, you might not even notice the soot deposits throughout this home.

Upon closer inspection, however, our expertly trained technicians can locate soot damage at locations far from the actual fire source.

Smoke and fire damage are often as extensive as the original fire damage. While the fire itself may burn hot and destroy an area of your home, smoke and soot can travel and imbed themselves on many surfaces.

That's why a thorough inspection by our technicians is necessary. We want to ensure that every surface will be thoroughly cleaned, deodorized and disinfected for a healthy environment.

And that includes your air ducts, especially if your heating and cooling system was operating during the fire damage event.

At SERVPRO of Wichita Falls, we know that fire damage is typically fire, water, smoke and soot damage.

And we're here to help restore your home to its preloss condition.

Commercial damage disrupts businesses

6/9/2021 (Permalink)

Minimizing disruption while maximizing restoration

Why do commercial customers trust SERVPRO of Wichita Falls for their damage restoration needs?

Because they have a business to operate, and they know our expertly trained technicians provide the highest level of mitigation services.

Owning and operating a business isn't easy. And this past year has only added to the difficulties many companies face on a daily basis.

So when a potentially devastating disruption from fire, water, storm or smoke damage happens, companies rely on our expertise to keep their business operational.

Our technicians promptly arrive onsite and inspect their property thoroughly to ensure all sources of damage have been identified.

This is critical to the restoration and drying process, to ensure we address all issues for a cleaner, healthier environment.

And we strive to accommodate the needs of the business for as little interruption to their services as possible.

When commercial damage happens, trust the experts at SERVPRO of Wichita Falls. We're here to help.

Not all storm damage is visible

6/8/2021 (Permalink)

Hidden storm damage causes extensive water damage

We've had customers ask, "How do you know the extent of damage we've had after a storm?"

We don't, until our expertly trained technicians arrive onsite and begin the inspection of your property.

Take a look at this photo. You'll notice the ceiling and adjacent walls have been stripped down to the studs.

Upon arrival, our technicians noted water damage on the ceiling, as well as damage to all the walls in this one room. Damage was also noted in other rooms, though less severe.

Once our teams began the demolition of the ceiling, they noted roof damage that had led to the water leak. This caused all surfaces and the insulation to get wet, which had to be promptly removed.

Our technicians continued to remove all wet materials so we could begin the drying and restoration process.

Not all water damage is easily visible, but damage can't hide from our professionals. 

That's why more customers trust SERVPRO for their restoration needs.

Water damage disrupts business operations

6/7/2021 (Permalink)

We help you maintain business operations after water damage

It's never a good morning when you discover water damage at your home or office.

Mornings are hectic, and as we plan for a busy day the last thing we need is a major distraction from our day.

That's why customers call the restoration experts at SERVPRO of Wichita Falls.

Our highly trained technicians inspect the damages, extract standing water, and quickly begin the drying process to prevent further property damage.

We also work with your insurance agent and adjuster to ensure an easier mitigation process.

At SERVPRO, we know there's a lot that has to happen to restore your property. And we know that water damage is a disruption you don't need to worry about.

That's why we're the #1 recommended restoration services company. 

When water damage happens, call the trusted experts at SERVPRO of Wichita Falls. We're here to help.

Distracted cooking leads to kitchen fire

6/6/2021 (Permalink)

Unattended cooktops can lead to kitchen fires

When fire damage happens, you need help from the #1 recommended restoration experts.

That's why this customer called SERVPRO of Wichita Falls.

Busy family times can lead to distractions while cooking, with devastating consequences.

What started as a family get-together became a family evacuation when unattended dishes on the cooktop started a kitchen fire.

Thankfully, the family was able to evacuate safely, and one member extinguished the blaze.

The damage, however, was extensive. While the fire itself was relatively small, the smoke damage was extensive.

SERVPRO of Wichita Falls technicians removed damaged materials, cleaned the affected surfaces and materials, and cleaned all duct work and flooring in the home.

While you may not notice the extent of smoke damage after a "small" fire, our technicians are trained to locate all sources to ensure your property is thoroughly cleaned and professionally restored.

When fire damage happens, call the trusted experts at SERVPRO of Wichita Falls. We're here to help.

The trusted experts for biohazard cleaning

5/8/2021 (Permalink)

24/7 biohazard cleaning

Long before the COVID-19 pandemic, Texoma relied on SERVPRO of Wichita Falls for comprehensive biohazard cleaning.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

We are available 24 hours a day—our highly trained technicians are standing by.

We have the qualified trained professionals who are ready to respond to these incidents.

We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

When you need biohazard cleaning, call the trusted experts at SERVPRO of Wichita Falls at 940-263-1550. We're here to help.

Closer to home

4/20/2021 (Permalink)

Proudly serving our community

2020 challenged our sense of community.

The pandemic forced entire communities to close down, with no social events or gatherings allowed.

Not only was this difficult emotionally, it was difficult for those in our communities who relied on local services to survive.

Area food banks, senior centers, meals on wheels and other food distribution centers closed until a safe method of delivery could be implemented.

We didn't go outside to volunteer at charitable events, and there certainly weren't any community events planned.

So we redefined community. We made it start smaller, one on one, just like our grandparents did.

We took a pot of soup to a sick coworker. We helped a neighbor mend a fence. And we delivered a box of necessities to the young mother down the street.

Today, community is closer defined to home, and those we serve.

Here to help when storm damage happens

4/19/2021 (Permalink)

Where to start? Call SERVPRO of Wichita Falls.

When a storm event happens, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

•  Preloss list and value of contents
•  Detailed and accurate report
•  Better information to settle claims quicker
•  Assistance with burden of proof for claims
•  Peace of mind when you need it most  

SERVPRO of Wichita Falls specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

When storm damage happens, call the #1 recommended restoration experts at SERVPRO of Wichita Falls at 940-263-1550. We’re here to help.

Science based, safety centered biohazard cleanup

4/18/2021 (Permalink)

Restoring your property to a safe and healthy environment

The professionally trained experts at SERVPRO of Wichita Falls provide biohazard cleanup services that utilize a science based, safety centered standard. 

Because each scene is unique, our technicians undergo extensive training for cleanup of unattended natural death, suicide, homicide, removal of gases on properties used by law enforcement, meth labs, hoarding and decontamination of homes and businesses after viral or bacterial incidents.

At SERVPRO of Wichita Falls, we know improper cleanup can cause unhealthy and unsafe environments.

That’s why we inspect every surface for signs of contamination. Whether it’s blood, fluids, or tissue, our technicians have the tools and equipment to detect every spot, splatter or shard.

Biohazard cleanups are the hardest cleanup sites we face as industry experts. But rest assured when SERVPRO of Wichita Falls has completed the cleaning, your property will be restored to a safe and healthy environment.

When Rover leaves a deposit by the front door

4/12/2021 (Permalink)

When it has to be clean, it has to be SERVPRO cleaned.

Life happens. Out of town guests are on the way, the kids have toys strewn everywhere, the kitchen looks like spaghetti exploded out of the pot, and your dog just left a massive deposit by the front door.

Take a deep breath and call SERVPRO of Wichita Falls at 940-263-1550.

Help is on the way with our team of cleaning specialists. A SERVPRO clean is a much deeper clean than traditional cleaning services.

Our residential level of clean begins at the ceilings and ends at the floors. We will clean ceiling fans, wall trim and window sills, windows, walls and doors. We can easily clean up that mess of spaghetti before moving on to your carpet and tile floors.

Discover the health benefits a SERVPRO of Wichita Falls residential cleaning can provide by calling us today!

Tips for what NOT to do after a fire

4/11/2021 (Permalink)

Follow these tips on what NOT to do after a fire

While all insurance policies cover fire damage, they may not cover the smoke damage the also occurs throughout your home.

Call SERVPRO of Wichita Falls at 940-263-1550 for a free fire and smoke inspection to help determine the scope of your loss.

In the meantime, here are some tips for what NOT to do after fire damage:

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Fire, smoke and water damage? Call the professionals at SERVPRO of Wichita Falls.

What to do after a fire

4/10/2021 (Permalink)

Quick tips on what to do after a fire

Smoke and soot can travel to the farthest end of your home, hiding in closed drawers, closets and draperies. Some insurance companies will agree to restore your property from smoke damage, but others may not.

That’s why we’re here. SERVPRO of Wichita Falls offers free fire and smoke inspections for your home or commercial property, and we’ll provide your agent or adjuster a copy of the loss report.

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

Fire, smoke and water damage? Call the professionals at SERVPRO of Wichita Falls.

We're here when you need us

4/5/2021 (Permalink)

Here to help 24 hours a day, 7 days a week

Why choose SERVPRO of Wichita Falls?

Because flooding and water emergencies don’t wait for regular business hours.

Just ask our Wichita Falls commercial clients who received a call from their security firm because the alarms were going off at two o’clock in the morning.

Ask them how they reacted when they noticed that portions of the roof was torn from their facility, and all the water damage they discovered inside.

Then ask them how SERVPRO of Wichita Falls was truly Faster To Any Size Disaster. 

Our expertly trained teams know that water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. That’s why we arrive quickly and start the water extraction process almost immediately.

Here in Texoma, severe thunderstorms can strike quickly and we strike right back. 24 hours a day, 7 days a week, 365 days of the year. Storms don’t take holidays off and neither do we.

We're highly trained storm damage specialists

3/27/2021 (Permalink)

We're locally owned and operated and here to help

When a disaster strikes, you need the team of restoration specialists from SERVPRO of Wichita Falls on site to mitigate your loss.

We have direct expertise in dealing with storm damage and have helped hundreds of families recover from losses from storms and localized flooding. 

When a storm hits your Wichita Falls home or business, you need help immediately. Our quick response will help prevent secondary damage and help reduce restoration costs.

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Highly Trained Water Restoration Technicians
• A Trusted Leader in the Water Restoration Industry
• Locally Owned and Operated

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.

SERVPRO of Wichita Falls is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the Wichita Falls community and want to do our part in making it the best it can be.

7 "typical" steps in the restoration process

3/26/2021 (Permalink)

The restoration process begins when you call us

Fire damage claims and the ensuing restoration process will take time, and patience.

While we understand you want your home or business restored to normal condition quickly, the process  is quite intense.

When you call SERVPRO of Wichita Falls to inspect your property after a fire, we’re looking for more than the obvious fire damage. Our team of highly trained professionals is also looking for water and smoke damage.

We’ll thoroughly inspect all rooms and property for smoke and soot damage, document all damages, and provide the information to your insurance company and adjuster.

This will help with your loss claim, and ensure you receive the restoration and compensation you’re entitled to under your policy.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

When fire damage happens, call the trusted experts at SERVPRO of Wichita Falls at 940-263-1550. 

Here to help 24 hours a day, 7 days a week

3/25/2021 (Permalink)

Water damage doesn't wait for regular business hours and neither do we

Flooding and water emergencies don’t wait for regular business hours.

Just ask one of our Wichita Falls area commercial clients who were notified part of their warehouse roof had been ripped off during the severe thunderstorm the night before.

Ask how this customer felt when he noticed the water damage inside. Then ask them how SERVPRO of Lawton was truly Faster To Any Size Disaster. 

Here in Texoma, severe thunderstorms can strike quickly and we strike right back. 24 hours a day, 7 days a week, 365 days of the year.

Storms don’t take holidays off and neither do we.

Our professionally trained experts know that water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc.

SERVPRO of Wichita Falls arrives quickly and starts the water extraction process almost immediately.

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

An immediate response helps to minimize the damage and the cleaning and restoration costs.

Call us at 940-263-1550 at the first sign of water damage. We're here to help.

Fire damage do's and don'ts

3/24/2021 (Permalink)

Fire damage requires professional cleaning and restoration

A housefire is devastating. Aside from the trauma of seeing all your memories ruined, you also have to deal with the cleanup and restoration process. And your insurance company.

At SERVPRO of Wichita Falls, we know there's a lot that has to happen to restore your property.

And we know you'll ha a lot of questions throughout the process.

That's why we're here to help.

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

When fire damage happens, call the trusted experts at SERVPRO of Wichita Falls at 940-263-1550.

Our expert teams are trusted by industry experts

3/23/2021 (Permalink)

Restoration services trusted by experts

Why is SERVPRO of Wichita Falls an approved vendor for State Farm Insurance Companies and Farmers Insurance Companies across the United States?

Because we are a part of the SERVPRO Commercial Large Loss Division, which is composed of the best of the best in restoration.

Your Wichita Falls team is part of an elite group of specialists who are prequalified and strategically positioned throughout the United States to handle any size disaster.

We are faster to any size disaster, both here in Texoma and wherever else we're needed.

Our Wichita Falls team has deployed to wildfires, hurricanes, flooding, tornadoes and polar vortexes.

We've also relied upon the experts in our Disaster Recovery Team to help restore properties across Texoma during this past February's local snowmaggedon.

When storm damage happens, call the trusted experts at SERVPRO of Wichita Falls. We're here to help.

We are the experts in biohazard cleanup

3/22/2021 (Permalink)

Specialized training and experience is required for biohazard cleanup

Long after the first responders  leave a scene, it is still a very traumatic sight.

Blood, discarded medical equipment and other crime scene residues remain, which pose a serious health risk.

Call the professionals at SERVPRO of Wichita Falls. We have the specialized training, protective equipment and the experience to safely clean trauma and crime scenes.

We will remove and safely dispose of bodily fluids, tissue and other pathogenic substances resulting from accident, trauma, crime or death.

Our biohazard cleanup includes

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Meth lab residues
• Viral cleaning
• Sewage backup

We offer fast, reliable biohazard and crime scene cleanup 24 hours a day, 7 days a week.

When the unimaginable happens, call SERVPRO of Wichita Falls at 94-263-1550. We're here to help.

What is "secondary" damage?

3/21/2021 (Permalink)

Antimicrobial applications provide a healthier environment

You've heard us mention the term "secondary" damage on our website, blogs and Facebook posts.

But what, exactly, is it?

The water restoration industry uses this term to describe damages that can happen after the water loss itself.

Oftentimes, we use it to describe microbial growth that occurs when a property is still in the drying process.

This can occur when demolition of wet materials, such as sheet rock, insulation, and carpeting are still in place, and the moisture from these items are showing microbial growth.

While secondary damages cannot always be prevented due to demolition and drying processes, we can control the damage.

SERVPRO of Wichita Falls technicians continuously monitor job sites, and will treat surfaces with an antimicrobial product to eliminate and prohibit future growth.

This attention to detail lets you rest easy, knowing our expertly trained technicians diligently follow the restoration process to ensure a healthy environment.

Snow doesn't dampen our ability to respond

3/20/2021 (Permalink)

Even snow can't slow our response to storm damage

Why choose SERVPRO of Wichita Falls for your fire, water and storm damage restoration?

Because of this photo. While you see snow and our SERVPRO vehicles waiting to be cleared for dispatch, I see our franchise owners hard at work clearing our property.

If you look closely you'll see it's still snowing. That didn't stop Kaycee and Aaron Ryan from driving their tractor to the shop to clear the way for our teams to deploy to storm damage claims.

In fact, our owners work just as hard as anyone else on the team, putting in long hours to make sure our customers, and our teams, are taken care of.

Whether it's clearing snow, loading equipment, scoping multiple job sites, or bringing food to our teams in the field, this is why you should choose SERVPRO.

One team, working together to restore your property.

Storm damage leaves many questions

3/19/2021 (Permalink)

To rebuild or not to rebuild after storm damage?

Storm and water damage affects not only the structure of your house but also your belongings. 

SERVPRO of Wichita Falls understands that your home is more than just a building; it’s your memories.

Our memories include the floods of 2007—2008 in Wichita Falls, leaving entire portions of the city underwater and  residents climbing onto their roofs to escape the flood water.

We remember emergency personnel reaching out to anyone who had a boat to use in water rescues.

We remember once the waters receded, and we entered our homes, the rushing waters had pushed our belongings around like toys, and all of it had to be hauled off to the dump.

And we remember looking at one another and wondering if it was worth it to rebuild. To start over. 

We did rebuild, and we started life all over again. We made new memories, new dreams, and a new future. And now we’re here to help you.

When storm damage happens, you'll have a lot of questions. Call the experts who have first hand experience - call SERVPRO of Wichita Falls.

There are many types of biohazard cleanup

3/18/2021 (Permalink)

The trusted experts in biohazard cleaning

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

• Viral cleaning
• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Workers exposed to bloodborne pathogens are at risk for serious or life-threatening illnesses.

For the health and safety of our team, and for yours, all SERVPRO of Wichita Falls technicians are thoroughly trained in the use of personal protective equipment, established cleaning products and techniques, and to follow OSHA’s  universal precautions.

When you need biohazard cleanup, trust the experts at SERVPRO of Wichita Falls. We're here to help.

Technology speeds drying time

3/17/2021 (Permalink)

We utilize advanced technology to ensure proper drying

"How long will it take to dry my home?"

That question is frequently asked by homeowners after suffering water damage.

The answer depends on the amount of damage, and the overall area affected.

When you call SERVPRO of Wichita Falls, our expertly trained technicians will inspect your property to thoroughly assess the damage.

This helps us determine the proper drying protocol to ensure your home will be completely dry and healthy, and to minimize secondary damages.

Smaller areas, such as a kitchen or bathroom, may only need three to five days of drying time. Larger areas can take up to seven days, or longer, depending on any demolition that may be required.

Our technicians will walk you through the drying process, and explain it every step of the way.

When water damage happens, SERVPRO of Wichita Falls is here to help. Call us at 940-263-1550.

Fire damages kitchen

3/16/2021 (Permalink)

This kitchen will need a complete restoration

Fire and smoke damage goes beyond the physical fire itself.

There will likely be soot covering walls and ceilings, smoke and soot clinging to the interior surfaces of duct work, and water damage to most surfaces due to firefighting efforts.

There’s a lot that needs to happen to restore your property, and we’re here to help. One call to SERVPRO of Wichita Falls and our team of fire and water restoration experts will be on site to help you through the restoration process.

We will work with your insurance agent to determine which items are a loss, and which items can be restored.

We offer pack out services to inventory, documents, and remove those items that can be restored.

We will transfer your items to our secure restoration warehouse and clean and treat your property to its pre-fire condition.

When fire damage happens, call the trusted experts at SERVPRO of Wichita Falls. We're here to help.

Honored to be named Local Business of the Week

3/10/2021 (Permalink)

Committed to delivering the highest quality customer service

If you've followed the news recently, you know Texoma is still trying to recover from February's arctic blast.

The number of calls for help due to broken pipes and major water damage inundated our offices, but not our response.

Thanks to our SERVPRO National Disaster Response teams, we were able to deploy teams throughout the area and provide the highest level of customer service you've come to expect.

One of our local businesses even named us "Local Business of the Week" as a thank you for helping her company.

"Happy March! Today, I'm ready to kick-off the spring months right, and to do that I'm celebrating SERVPRO of Wichita Falls! They came through quickly, helping with water damage from busted pipes during the winter storm. If it wasn't for Dee's guidance, my seller's wouldn't have been able to close last week!"

Our team appreciates hearing kind words and accolades, and we're honored to be so highly regarded by our fellow business owners.

Read more of this post at: https://www.facebook.com/groups/713111925813440 

Water damages historic Kell House Museum

3/8/2021 (Permalink)

Here to help with historic losses

"Built in 1909 by local pioneer Frank Kell, the Kell House bridges past, present, and future.

The Kell House Museum tells the history of Wichita Falls through the eyes of the Kell family. Tours of this local, state, and national landmark include stories of the Kell family, the city that grew around them, and their contributions to the community and nation."

A true jewel in the history of Wichita Falls. And sadly, severely damaged due to burst pipes from the recent winter weather.

SERVPRO of Wichita Falls is honored to be a part of the restoration of this historic property, and saddened beyond words at the scope of the damage.

Here's a brief article from the museum's Facebook page: "On Tuesday, February 23, 2021, as a result of the big thaw following Snowmaggedon 2021, we were greeted with water gushing in the Kell House Museum. Some water spread out into the pool room and traveled into the library, but the bulk of it filled our basement to at least five feet.

We would like to offer a great big Thank You! to Brian's Plumbing, Trinity Hughes Construction, and SERVPRO of Wichita Falls (Thank you Michael), for your help in getting the situation under control!"

The restoration process will be a long one, and all of us at SERVPRO of Wichita Falls will be doing our part to help in the complete recovery of this historic home.

Learn more about the Kell House Museum and track the restoration process at https://www.facebook.com/KellHouse.

Cleaning and restoring your property after fire damage

3/5/2021 (Permalink)

Trust SERVPRO to carefully clean and restore your property

You've just suffered one of the most devastating losses anyone could experience: fire damage.

What next? Who do I call? What happens to my property and personal belongings?

These are just a few of the many questions we hear from homeowners after a fire loss.

And that's why we're here to help.

Our team of expertly trained restoration experts will walk you through the restoration process, explaining in detail each step that will be taken to restore your property.

Once we've inspected the property, we'll likely recommend a full move out and pack out of your belongings.

Our compassionate team members will carefully pack your belongings and send them to our secure site for thorough cleaning, deodorizing and restoration.

While that's being done, we'll clear debris and remove damaged flooring, sheet rock, cabinetry and other items that are not restorable.

And we'll clean your property thoroughly, from top to bottom, to ensure it's ready for the restoration process.

Once completed, your cleaned and restored personal belongings will be delivered to you, ready to take their place once again in your home.

You have a lot to deal with when fire damage happens. Trust the #1 recommended restoration experts at SERVPRO to help guide you through the process.

Supporting our military families

3/4/2021 (Permalink)

Restoring housing for active duty members

It's no surprise Texoma is still cleaning up damage from the 2021 snowstorm.

Nor is it surprising that when military operations need a fast response to restore and support our military families, they called SERVPRO.

Our expertly trained water restoration technicians and Disaster Recovery teams have been on site at multiple locations helping restore housing to our active duty members.

One area unit received substantial damage, and posted the following update for their residents on the Facebook page:

"We have engaged SERVPRO, a national restoration company, to assess the damages and immediately implement a repair plan. To address the repairs quickly, they will have teams on-site consisting of nearly 100 qualified restoration experts. It will take at least two weeks to fully ramp up, and the full recovery with all repairs and mitigation could take up to three months. The Corvias maintenance team will continue to respond to emergencies as always. We truly appreciate your patience as we work through this challenging coordination."

Why SERVPRO? Read the full article on the magnitude of this loss by following this link:

https://www.facebook.com/SillResidents/posts/1891301147683869

Time matters when it comes to water damage

3/3/2021 (Permalink)

A fast response is important when mitigating water damage

Water damage comes in many sizes and from many different sources.

With the recent winter storms, the majority of water loss calls we've received are due to busted pipes.

While some may be relatively small, such as one that affects a kitchen or bathroom, others have flooded entire properties and left water standing up to eighteen inches deep.

Regardless of the size of the damage, time is what matters most.

The quicker we receive notice of water damage, the faster we can deploy our team of water restoration experts to begin the restoration process.

An inspection of the property will help us determine the scope of the loss, the equipment needed to properly dry the property, and the amount of time it will take to restore your home or office.

One call to the restoration experts at SERVPRO of Wichita Falls and we'll help make water damage - big or small - "Like it never even happened."

When frozen pipes thaw, water damage can happen

3/1/2021 (Permalink)

Broken pipes flood facility dining room

Temperatures are slowly on the rise after February's arctic blast.

While this is a cause for celebration, it's also a cause for concern.

As your pipes begin to thaw, they may burst, causing water damage.

This customer called us in the midst of the severe weather with that very problem.

Though they were fortunate not to loose power, their heating system simply could not keep up with the subzero temperatures.

Water pipes in the ceilings and along exterior walls froze, and burst, causing employees to scramble to contain the damage.

Then they called SERVPRO of Wichita Falls. Our team of expertly trained professionals quickly began extracting water and moved furnishings to dry areas.

Once the extraction process was complete, our team established a drying protocol to ensure the property was completely and thoroughly dry.

When water damage happens, call the trusted experts at SERVPRO of Wichita Falls. We're here to help.

Fire concerns increase during winter blast

2/28/2021 (Permalink)

Residential fire from a space heater displaces family during arctic blast.

The coldest outbreak in over 30 years smashes records across Texoma during February's  #snowmageddon2021.

-Dallas-Fort Worth dropped to minus 2 degrees. That's the coldest temperature there since it hit minus 2 in 1949. It's only 6 degrees shy of the all-time record low of minus 8 degrees set in 1899.

-Oklahoma City recorded its second-coldest temperature on record with a low of minus 14 degrees. Only a minus 17 degree reading in 1899 is colder in the city's weather records.

-Lawton, Oklahoma, set a new all-time record low of minus 12 degrees. Records in the city date back to 1912.

It's not just the freezing temperatures, snow and ice we're concerned about.

It's #firedamage. During severe cold spells, homeowners often use space heaters, fireplaces, generators and propane heaters for warmth.

Unless these are constantly monitored, they could create a fire hazard.

• Do not plug space heaters into power strips
• Make sure your space heater has a “tip over” safety feature
• Do not use propane heaters in enclosed spaces
• Make sure your chimney and flue are clear of obstructions

Take extra precautions to ensure the health and safety of your family during these frigid times.

And if fire damage happens, trust the #1 recommended restoration experts at SERVPRO of Wichita Falls. We're here to help.

It's all hands on deck during major storm events

2/27/2021 (Permalink)

Owners Kaycee and Aaron Ryan plowing snow during #snowmageddon2021

Why choose SERVPRO of Wichita Falls?

Because we don't sit behind our desks during a major storm event.

In fact, you're likely to find our owners, Kaycee and Aaron Ryan, working side by side with our team of restoration experts on many job sites.

For example, #snowmageddon2021. As our local teams and the SERVPRO Disaster Recovery Teams deployed to help our communities, our owners were also onsite at many locations.

While discussing the restoration process with one of our customers, they asked me who the lady was they saw coordinating efforts with our team.

When I told him that was our co-owner, Kaycee, they were surprised to learn she was willing to work the trenches with our technicians.

I assured him that both our owners frequently work hand in hand with our teams, something you rarely find in other industries.

That's one reason I'm proud to work with the professionals at SERVPRO of Wichita Falls.

It's called teamwork. At every level, at every jobsite. Together, our team of restoration experts are here to help make damage "Like it never even happened."

Winter storm disrupts grocery services

2/26/2021 (Permalink)

SERVPRO teams working to keep grocery doors open

#snowmageddon2021 is officially in the record books here in Texoma.

Up to a foot of snow fell in just over a week, which is unheard of in North Texas and Southwest Oklahoma. 

Added to the snowfall were record breaking low temperatures, the likes of which we haven't seen since 1921.

And because we do things bigger in Texoma, let's add to this disaster the fact that millions of residents were without power (and heat) for days.

Stores were closed. Those that had power were quickly running out of supplies. And as the temperatures warmed above the negative index, pipes began to burst and grocery stores were frantically trying to remain open while dealing with this new disaster.

Thankfully, they called the #1 recommended restoration experts at SERVPRO of Wichita Falls. 

We have direct expertise in dealing with storm damage through our national SERVPRO Disaster Recovery Team, and called in additional support teams to help Texoma recover from this event.

Helping businesses maintain normal operations is why we're here, and ready for whatever happens.

Arctic blast impacts area businesses

2/25/2021 (Permalink)

Frozen pipes burst, flood area businesses

Storm damage can be devastating to businesses.

Especially when it's a major storm event that knocked out power to millions of customers across Texoma, and left almost a foot of snow in its wake.

Business owners frantically called SERVPRO of Wichita Falls after suffering collapsed ceilings, busted water pipes and fire sprinkler leaks.

Our SERVPRO of Wichita Falls teams have the experience, and the equipment to make commercial damage like this, “Like it never even happened.”

We have direct expertise in dealing with storm damage through our national SERVPRO Disaster Recovery Team, and called in additional teams to quickly restore properties across Texoma.

Together with over 200 other teams, we are SERVPRO strong and prepared and ready for any disaster, including #snowmageddon2021.

You focus on your customers. We'll stay focused on restoring your property.

#snowmageddon2021 continues in Texoma

2/24/2021 (Permalink)

Major winter storm spells disaster for Texoma

The forecast called for up to three inches of snow across Texoma.

While some folks disregarded the weather warnings, your team of restoration experts at SERVPRO of Wichita Falls began to prepare for the worst.

We know snow is rare in our area, and we only see major storms once a decade or so. 

But we prepared our equipment and teams to be ready for whatever happened.

Eleven and a half inches of snow fell across the region, breaking records in both Texas and Oklahoma.

Additionally, record breaking low temperatures added to the problem, causing water pipes to freeze and burst, and leaving many without water and power for days.

Your SERVPRO of Wichita Falls teams were ready. We have direct expertise in dealing with storm damage through our national SERVPRO Disaster Recovery Team, and called in support from  strategically located Disaster Recovery Teams specially trained to respond to catastrophic storms and major events.

#snowmageddon2021 is far from over. We are still experiencing periods of freezing temperatures and thawing that continue to affect property owners.

And we're still here, ready to help and ready for whatever happens.

Winter 2021: what an arctic blast

2/20/2021 (Permalink)

Frigid blast produces hail and storm damage

Punxsutawney Phil didn't do us any favors by seeing his shadow.

Although, to be fair, he is a ground hog, not a meteorologist.

Winter in Texoma can be calm and mild, with most days averaging sixty degrees and offering a lot of sunshine.

Then, the very next day, a burst of arctic air can sweep across the western plains and plunge us into the low teens.

Whichever weather pattern arrives on the horizon, one thing is certain.

Thunderstorms, hail storms, tornadoes, ice storms and snow will certainly lead to storm damage throughout the region.

When that happens, call the #1 recommended restoration experts at SERVPRO of Wichita Falls.

We're here to help make storm damage "Like it never even happened."

24 hours a day, 7 days a week, our team of professionally trained experts are standing by to restore your property to its preloss condition.

Helping frontline heroes

2/19/2021 (Permalink)

Patient care isn't dampened by water damage.

Why choose SERVPRO of Wichita Falls?

Because we support our First Responders and all our frontline heroes.

Recently, a local oncology clinic suffered a broken water main, which severely flooded the treatment areas of their facility.

Knowing that patient care is a priority and cannot be disrupted, we quickly responded and began extracting water and drying critical care areas.

Our teams of caring experts quietly and carefully worked around patients receiving chemotherapy and radiation treatments.

Quietly, professionally, and with nominal interruption to the staff, we moved room by room to thoroughly dry and restore this facility.

This critical health care facility continued to operate as normal throughout the day, and the staff was very thankful that our teams understood the importance of patient care.

We may not be the only restoration company in town. But we are the #1 recommended one for a reason.

Because we care.

A small leak is still a big deal

2/18/2021 (Permalink)

Small job versus large job: we treat them the same.

A friend once asked, "What's the difference in a small water leak versus a big one? What do you do different?"

Nothing. A small leak has the same damaging consequences as a large one, and both should be addressed equally.

Let's say you had a toilet overflow, which only affected the bathroom and two adjacent rooms. If not thoroughly dried and cleaned, you could soon see secondary damage (like mold) appear.

The same is true if your hot water heater failed and flooded the entire first floor of your home. Without proper restoration, more costly damages could occur.

The rule of thumb: when it comes to water damage, the experts at SERVPRO of Wichita Falls utilize the latest technology and restoration innovation to ensure your property is completely dried and safe from secondary damages.

When water damage happens, trust the professionals at SERVPRO of Wichita Falls.

What's restorable in this photo?

2/17/2021 (Permalink)

Our restoration versus replacement helps preserve family memories

Fire damage is by far one of the worst restoration jobs our team of expert technicians have to work through.

To the common eye, most every belonging in this photo is likely completely destroyed, and should be hauled out to the dumpster.

But that's not the SERVPRO way. We believe that restoring your property, versus replacing it, is the most effective approach to any restoration job.

It begins when our teams of professionals arrive onsite and begin documenting the physical property.

Each item is carefully photographed and inventoried, and noted as to whether the item can be restored.

Those that can are carefully packed up and delivered to our secure warehouse where each item is carefully and meticulously restored.

Every piece of your property is handled with care and dignity, and an itemized inventory is presented to you and your adjuster to help with the loss.

There's a lot that has to happen to restore your property, and it's not a fast process.

That's why we're here to help. When fire damage happens, call the #1 recommended restoration experts at SERVPRO of Wichita Falls.

When operations is a 24/7 job, call SERVPRO

2/16/2021 (Permalink)

Telecom industry trusts SERVPRO

We all know how critical communication is. We use it to convey our feelings, update daily workforce information, and order lunch to go on those hectic days.

And much like we feel frustrated when the drive in doesn't get our order right, we are also frequently frustrated that today's technology can leave us hanging.

That was certainly the case when this communication company began receiving complaints about their service, or lack thereof.

After their team investigated all the comm rooms and switch rooms, it was noted that power had been routed to just two hubs, greatly limiting accessibility.

Why? Water damage forced each compartment to shut down, as required by their safety equipment.

Once our SERVPRO team arrived and began extracting water and establishing a drying process, individual towers and switches were able to be reactivated and customers again enjoyed their wireless access.

Communications at all levels was key to restoring this critical component of our local telecom industry, and we're thankful they called the trusted experts at SERVPRO of Wichita Falls.

"Small" ice storm leaves major damage

2/15/2021 (Permalink)

Storm damage or just water damage?

When most of us think of storm damage, we think of the big hurricanes we see on television, destroying everything is a huge path of destruction.

And while our team of professionals have deployed to restore hurricane damaged areas, we also focus on the smaller storms close to home.

While damage from thunderstorms and tornadoes is common, one thing gets very little recognition when it comes to storm damage: ice.

Ice storms here in Texoma vary from closing two states to just spotty damage. And it's the latter that can be hard to detect.

Frigid temperatures combined with ice storms can lead to frozen pipes, as well as hidden water pockets on roofs, gutters and downspouts.

And when it finally thaws, water will take the path of least resistance, typically down and inside your walls.

It may take days before you notice signs of what was storm damage, but now looks like water damage.

Once you see it, call the trusted experts at SERVPRO of Wichita Falls. We're here to help.

When water damage happens on second shift

2/13/2021 (Permalink)

Call SERVPRO for water restoration 24/7/365

You just came onto second shift, and water damage happens.

What now?

Call SERVPRO of Wichita Falls. We're here to help 24 hours a day, 7 days a week.

Even when first shift tells you to enjoy that mess, you know you can count on us to arrive promptly, assess the situation, determine the cause of loss, and begin the drying process.

Once call and you have our entire restoration team working to thoroughly dry your property to prevent secondary damages, all before first shift returns to duty.

When fire, water, storm or biohazard damage happens, call the #1 recommended restoration experts at SERVPRO of Wichita Falls at 940-263-1550.

We're here to help make damage "Like it never even happened."

24 hours a day, 7 days a week, 365 days a year.

Fire, water, smoke and soot damages home

2/12/2021 (Permalink)

Fire heavily damages home and contents

Not all fire damage is the same.

One property may suffer near total loss due to damage, while another may just be a small amount of sheet rock and insulation.

In this case, the damage was substantial throughout the home.

Upon arriving at the site, our SERVPRO technicians carefully inspected each room, attic area and crawlspace.

What they found was devastation.

An electrical short in the attic jumped lines, traveled down walls, and exited in the crawlspace.

Fortunately, the local fire department had traced all the damaged lines, and prevented a total loss.

However, the damage from the fire, water, smoke and soot was extremely heavy.

Entire ceilings and walls were torn down to remove damaged sheet rock and insulation, leaving a bare wood frame of a home.

Many of the contents could not be restored due to heavy damage, but were cataloged for the homeowner.

In the end, the homeowners were extremely satisfied with our SERVPRO of Wichita Falls team, and were thankful their family was safe. 

Hoarding Risks and COVID

2/11/2021 (Permalink)

Fear of contagions lead to hoarding

2020 was a difficult year for many of us, especially with the COVID pandemic.

Many of us who already followed CDC guidance on biohazard sites had to revisit our approach to many job sites, including hoarding.

We had multiple hoarding cleanings last year, but this customer will be remembered by our team due to the most difficult circumstances.

What was originally a mild hoard, according to family members, became a severe level hoard due to COVID.

Both homeowners had preexisting health conditions, and were afraid to leave their home.

Their adult children dropped off supplies, but did not enter the property for fear of contaminating the parents.

And so, the trash piled up. Neither homeowner was truly able to clean the home, but simple piled like items into similar piles.

Once the restrictions were somewhat relaxed and the family could step inside the home, they knew that had to call SERVPRO of Wichita Falls. 

Our team of dedicated professionals thoroughly cleaned and disinfected this home, all while maintaining safe health practices.

It was a memorable day to see this family once again enjoy their home, and time with their family.

Small leaks can cause major damage

2/10/2021 (Permalink)

Water damage destroys flooring

Hidden water leaks that go undetected for long periods of time can create major damage to your home or business.

This customer kept noticing damp spots on her carpet, but couldn't locate the source or track the frequency.

When she heard SERVPRO of Wichita Falls offers free inspections, she called to see if we could locate the source.

It took time, but our expertly trained technicians discovered a small, pinhole leak in the crawlspace.

One of her water lines had been stapled to the sub-floor, and slowly began spraying water onto the joists and subfloor along its path.

Once our team located the source, we were able to turn it off and begin the restoration process.

Sadly, though it was a small leak, it created major damage to the hardwood floors and subfloors.

If you suspect water damage, call the #1 recommended restoration experts at SERVPRO of Wichita Falls. We're here to help.

Your congregation is ready to come home.

9/1/2020 (Permalink)

Water damage didn't delay Sunday services.

Why choose SERVPRO of Wichita Falls?

The COVID-19 pandemic forced many businesses and all churches to close their doors.

During this time of crises, residents lost their sense of fellowship and community, and they're ready to come back to their church family.

This local church had just reopened their doors when a leaking toilet flooded the building.

They called SERVPRO of Wichita Falls. Our team quickly arrived onsite and assessed the damage, and began the restoration process.

One team began extracting standing water, while another team removed carpet cove base and set equipment throughout the building.

Working together, our teams established a drying protocol and assured the Deacons and Pastor they would be able to hold their scheduled services on Sunday.

As promised, the church was dry and clean and ready for the congregation to assemble once again.

SERVPRO of Wichita Falls understands what it means to get back to business as usual, and to celebrate our freedom to congregate with our church families.

That's the SERVPRO difference, and that's why many area churches choose SERVPRO of Wichita Falls.

We've experienced losses, too.

7/3/2020 (Permalink)

Mitigating damage and restoring your property

We get a lot of compliments on how professional and friendly our certified technicians are.

They arrive on site, thoroughly inspect your property, and immediately start the extraction and drying process.

If we could rewind to earlier this morning, and watch our technician awake to a burst hot water heater, it would be a different picture.

Imagine him frantically rushing around to turn the water off, throwing every towel and sheet in the house on the wet floors, all while trying to coral five kids and worrying about getting to work on time.

Sound familiar?

At SERVPRO, we're human, too. We have the same responses and reactions to fire, water and storm damage in our homes as you do.

Once the damage has been contained and we head into the shop, it's a different picture.

Now we're here to help you, and our losses are pushed into the distant past.

Why? Because it's the SERVPRO way. 

What are you Cooking?

6/30/2020 (Permalink)

Call for pizza. Then call us.

The kids have been cooped up for months, you've just returned to work, life is hectic again, and it's dinnertime.

So you toss together dinner and wander off to check on the kiddos, because the house has suddenly gotten quiet. 

Until the smoke alarm sounds.

Next thing you know you're rushing into the kitchen, smoke is rolling up the cabinets and across the ceiling, and the pan is on fire.

Thankfully, you have a fire extinguisher and are able to put the fire out. All while yelling at the kids to get back, or better yet go outside.

Whew! Now what? The family is still hungry and now there's a mess in the kitchen.

Take a deep breath. Call your agent. Call for pizza delivery.

Then call SERVPRO of Wichita Falls. We're here to help make fire, smoke and soot damage "Like it never even happened."

Relax. We've got this!

Don't let water damage interrupt business as usual

6/25/2020 (Permalink)

Here to restore your property properly

As your business prepares to reopen and settle in to business as usual, the last thing you need is water damage.

Call the trusted experts at SERVPRO of Wichita Falls.

We're here to help 24 hours a day, seven days a week with water, fire, storm and viral damages.

One call, and we'll inspect the damaged area, extract water, remove wet materials as necessary, and begin the drying process.

We'll consult with your agent and adjuster after we've stabilized your environment, and explain our recommendations for the restoration process.

And we'll be here throughout that process to ensure your property has been fully restored.

Water, fire, storm or viral damages? Call the #1 recommended experts at SERVPRO of Wichita Falls at 940-263-1550. 

It's severe storm season, and we're here to help.

6/25/2020 (Permalink)

Thunderstorms wreck havoc on Texoma.

Severe thunderstorm season is here, and mother nature is bringing the storms in with a vengeance.

Texoma has seen near basketball size hail, tennis ball size hail, torrential rains, and strong straight line winds.

All of which has wrecked havoc on many of our communities.

SERVPRO of Wichita Falls provided boarding and tarping of homes and businesses to help secure property from further damage, even as the storms continued to rage.

Once the sun came out, our professionally trained technicians inspected the properties and began extracting water and removing wet materials.

And there was a lot of material. Carpet, sheet rock, glass from shattered windows, even draperies found their way to the dumpsters that had been delivered.

And just when we thought we were done? Here came rounds two and three.

But we were ready. Because we train for this. Everyone under our roof is here to help restore everything under yours.

Sometimes storm damage is subtle

6/12/2020 (Permalink)

Ceiling leak leads to wet and dirty clothing

Storm damage isn't always uprooted trees and hail damaged vehicles.

Sometimes, the damage isn't noticeable until another rain comes along and reveals damages shingles and water damaged ceilings.

For this customer, it wasn't noticed until the ceiling began leaking and making a mess of his wife's clothing, something she was not happy about!

Our SERVPRO of Lawton technicians inspected the area, and cut a hole in the sheet rock to inspect the area above.

Sure enough, small pinholes of daylight showed damaged shingles, and the recent rains were heavy enough to cause the interior damage.

We provided our estimate and documentation to the insurance agent, who met with the adjuster and agreed to the restoration protocol we outlined.

While the job was a bit messy, the customer was happy that it was completed quickly and her clothes were once again safely tucked away in the closet.

When storm damage strikes, call the trusted experts at SERVPRO of Lawton.

Not up to code, and not up to the task

6/10/2020 (Permalink)

When it's more than just a water leak, call SERVPRO!

When we arrive on site to a water damage claim, we often have to search for the source.

Not in this case. The moment our technicians arrived and saw this set up, they knew that not only had the water heater gone out, but the installation was certainly not proper.

Continued inspection showed water had seeped through the wall and into the living room, saturating insulation and the wood floors.

After determining what city code required to remove, replace, and relocate a new unit, we provided the customer with an estimate as well as the estimated time of completion.

They were very happy to know that the drying process would only take three days, and the restoration would be completed within the week.

Another happy customer. Another restoration adapted to code. That's why we're the #1 recommended restoration company.

Fire damages fireplace, smothers apartment in smoke

6/8/2020 (Permalink)

Exterior fireplace addition goes up in smoke.

Although warmer weather is here and the fireplace wasn't being used, the tenant still suffered fire damage after a lit cigarette rolled under the exposed foundation.

Thankfully, the property owner was familiar with SERVPRO, and called us immediately to inspect and provide an estimate for the restoration.

Upon inspection, the exterior unit was deemed non-salvageable and would need to be removed. The interior of the apartment did suffer smoke damage, mainly in the living room.

We provided our recommendation for the restoration process to the property owner, who was happy to follow our protocols and schedule the clean up.

One key item on the restoration? Ensuring the new construction on the fireplace was up to code with a concrete base!

Another reason why SERVPRO of Lawton is the #1 recommended experts when it comes to fire, water and storm restoration.

Certified: SERVPRO Cleaned

5/20/2020 (Permalink)

A higher standard of clean

As America gets back to business, we all have a new sense of what it means to be clean. In fact, 89% of consumers are uneasy about going back to brick-and-mortar locations*. At SERVPRO, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  
• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community.

So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

Are you interested in our Commercial Services, or are you a consumer who wants to learn more?

Call SERVPRO of Wichita Falls at 940-263-1550.

900 Facebook page likes!

4/29/2020 (Permalink)

Sharing what we do at SERVPRO keeps our audience engaged.

Thank you, Texoma!

We hit 900 page likes today! 

If you had asked me a year ago, I would have never thought our page would have so many likes and followers.

Our goal has always been to share relevant information about our industry and events in our communities.

And you responded. The daily conversations on our posts show that we can be a community on this platform, and we can support one another no matter what happens.

At SERVPRO of Wichita Falls, we're all about community. We volunteer at numerous events, we're actively engaged with our Chamber of Commerce, and we give back to those in need.

Your support of our online community means a lot to us!

We thank all of our followers for their support, comments and page shares every day, and especially during these difficult times.

1979 tornado outbreak known as "Terrible Tuesday."

4/10/2020 (Permalink)

1979 tornado outbreak leaves massive damage and 57 dead in Texoma.

April 10th, 1979 started out like any other day in Texoma.

But as the day progressed, and the storms began to form, a good day turned into a bad day.

Around 3:05 in the afternoon, the first tornado formed near Crowell, Texas. About 35 minutes later, the first killer one of the outbreak ripped through Vernon and killed 11 people. Then the supercell spawned one that killed three people in Lawton, Oklahoma.

The third supercell was the one that formed the Seymour and Wichita Falls tornadoes as part of a three-member tornado family. The first tornado formed near Seymour at around 4:53 pm. The storm spawned a second tornado that moved through the south and east sides of Wichita Falls at around 6:00 pm. The third member of the family formed near Waurika at around 8:00 p.m.

By the end of the day, 54 people lost their lives in Texas, three were killed in Oklahoma and one was killed in Indiana.

The Wichita Falls tornado alone killed 42 people and caused $400 million in damage. The tornado cut a path 8 miles through the city, with significant devastation.

Today, we remember "Terrible Tuesday" and honor those who suffered damage from this storm.

And we're here to help Texoma residents recover from future storms that may occur.

Fire damage? There's likely smoke, soot and water damage as well.

4/5/2020 (Permalink)

Smoke and soot damage isn't always easy to see.

The damage from a fire is pretty obvious. You can clearly see burned possessions and property.

But what about the smoke, soot, and water damage?

At SERVPRO of Wichita Falls, our expertly trained technicians will inspect your damaged property and work with your adjuster to ensure you're compensated for all the damage.

We closely inspect your property to detect even a small amount of smoke and soot damage. This typically involves the use of our chemical sponges, which will clearly show residue on top of door frames, clothes hanging in the closet, and even linens stored in the linen closet.

Once we document and inventory your property, we can establish a restoration protocol. 

Depending on your insurance policy coverage, we may inventory and pack out your belongings for restoration in our secure warehouse. 

We may be able to move undamaged items into an onsite pod for safe keeping while our teams thoroughly clean and disinfect your property.

While every policy and every fire is different, one thing stays the same. You can count on the trusted experts at SERVPRO of Wichita Falls to make fire damage "Like it never even happened."

Supporting local businesses during the COVID-19 outbreak

4/4/2020 (Permalink)

When your shift is 24/7/365, you need coffee.

Here at SERVPRO of Wichita Falls, our teams have been working overtime to keep up with fire, water and storm damage, plus maintaining a fast response to COVID-19 (coronavirus) disinfecting calls.

Last week, our team had a chance to pause between calls. They stopped at Frank & Joe's Coffee House - Hospital District location for a quick lunch break.

Jessica has always taken good care of our team, and that day was no exception. She knew our time constraints, and quickly brought our order out.

Folks, these are difficult times. While our team is blessed to be busy helping restore our customers lives, small businesses everywhere need your support.

Many businesses are closed due to "Shelter in Place" regulations, such as those enforced here in Wichita Falls.

Support them. Like their posts on Facebook. Leave them a comment letting them know you'll be supporting them when they reopen.

And visit their shops, like we do. Safely, and practicing self-distancing.

Jessica and her team help support us, and we definitely appreciate all they do.

In this time of uncertainty, SERVPRO of Wichita Falls is here to help our communities. 

We offer pack out and move out services

4/2/2020 (Permalink)

Trust us to restore and store your property.

Fire damage is one of the hardest cleanup sites our teams respond to.

Because it's more than just fire, water and smoke damage. It's your whole life.

SERVPRO of Wichita Falls technicians understand the emotions involved and the devastation you feel when looking at the damage. And we're here to help.

Our team will always treat you, and your property, with dignity and respect. We will carefully handle your possessions while we inventory and pack them for restoration.

And we will thoroughly clean and disinfect every restorable item, repack everything into clean boxes, and keep your property safe in our secure warehouse.

Once your home has been restored we will deliver your property back to your home, and even unpack everything for you.

You've got a lot on your mind after suffering fire damage. When you call the trusted experts at SERVPRO of Wichita Falls, you won't have to worry about what happens to your property.

Professional carpet and upholstery cleaning.

4/1/2020 (Permalink)

Dirty carpet and upholstery? Call us for a professional cleaning!

Did you know that carpet and upholstery act as a filter, trapping dust, dirt, gases, animal hair, and other soils in their fibers?

While most manufacturers recommend cleaning these items every year, your home may require it more, or less, often.

If you have children and pets, you should definitely clean your carpet and upholstery once a year. Spot cleaning is also recommended when messes occur.

No children or pets? You can probably clean every two years, spot cleaning as needed.

You can preserve the life of your carpet by using preventative maintenance actions such as: 

• Regular vacuuming
• Spot removal
• Pilating the carpet to prevent matting
• Moving furniture to change traffic patterns
• Using walk-off mats to limit the amount of soil tracked onto the carpet

At the end of the day, look down. If the carpet looks matted and stained, call the trusted experts at SERVPRO of Wichita Falls for a professional cleaning.

It's okay to throw in the towel and call us!

3/31/2020 (Permalink)

Overwhelmed with cleanup? Throw in the towel and call us!

Fire, water or storm damage? It's okay to throw in the towel and call the trusted experts at SERVPRO of Wichita Falls.

As leaders in the restoration industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience!

Our technicians know that properly restoring your home after any damage event requires specialized equipment and products. In the case of a water loss, this advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently.

We then dry the structure with powerful air mover and dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

Our teams of highly trained professionals respond to your loss promptly 24 hours a day, 7 days a week. Call us at 940-263-1550.

Storm damages local State Farm office.

3/31/2020 (Permalink)

Storm damage doesn't discriminate.

Storms don't discriminate who gets damaging winds and torrential rain.

And we don't either. When you call the trusted experts at SERVPRO of Wichita Falls, our professional team is ready to deploy and begin the restoration process.

Whether it's a large commercial loss or a small residential claim, our team will treat your property with dignity and respect.

Take this loss. We're used to our insurance agents calling us when a customer of theirs has damage. After all, we are a preferred vendor with State Farm, Farmers Insurance and Allstate.

But this particular morning, the agent was calling because his office had suffered damage. Overnight storms had wind gusts over 53 miles per hour, and the heavy rains left over 4 inches in our rain gauge.

It had also taken a part of his roof and left his office soaked in standing water.

One call to SERVPRO of Wichita Falls and our team of professionals were on site, removing wet ceiling tiles and insulation and extracting water from floors and cubicles.

We established a drying protocol and monitored the job site until we were sure we had it SERVPRO dry.

Storm damage? Call the experts your insurance company trusts. Call SERVPRO of Wichita Falls at 940-263.1550.

Hidden storm damage leads to more damage.

3/30/2020 (Permalink)

Storm water left inside the walls of this home led to additional damage.

The storm has passed. You've picked up tree limbs and debris outside, and tossed towels onto wet floors inside.

Why haven't you called SERVPRO of Wichita Falls?

Storm damage isn't just the visible damage to your property. Oftentimes, there is water damage as well.

Left unattended, this damage can lead to a much bigger problem.

When your property has storm damage, call your agent. Then call the experts at SERVPRO of Wichita Falls.

We utilize the science of drying to ensure your property will be dry and help mitigate secondary damages.

We also invest in the latest technology to search for water damage that is not clearly visible, and may otherwise be missed.

When storms strike, call the company that is faster to any size disaster 24 hours a day, 7 days a week.

Call the trusted experts at SERVPRO of Wichita Falls at 940-263-1550.

Proud to support our First Responders during this crisis.

3/30/2020 (Permalink)

Our owners daughters pitched in to help provide emergency kits to our First Responders.

SERVPRO is known for its support of First Responders. You've all heard of the First Responders Bowl Game, right?

Here in Texoma, our team is providing emergency kits to area First Responders so they can distribute them to a family in need.

Originally, we talked to all our responders and discussed how these could be used in response to fire and storm damage.

Today, the conversation has changed. Because of the COVID-19 (coronavirus) outbreak, we're maintaining our supply of emergency kits for distribution to those affected by the virus.

Our First Responders (primarily EMS) will be handing these out to those with confirmed positive test results who may not have sufficient supplies of toiletries at home. 

These can be placed on the door handle or inside the storm door to prevent close contact with an infected individual.

At SERVPRO of Wichita Falls, we're used to adapting to rapidly changing environments. And we're here to help.

Fire damage causes ceiling collapse

3/29/2020 (Permalink)

It's not just fire damage. It's also water and soot damage.

After this homeowner received a call from neighbors that her house was on fire, she called her agent to get help.

Her agent recommended she call SERVPRO of Wichita Falls.

Insurance agents and adjusters know that our team of experts will arrive as soon as the site is released by the Fire Marshall and begin the process of inventorying and documenting the damage.

It's a long process, and it takes time. But this process allows us to determine which items are restorable, and which ones are not.

It also provides you and your agent thorough documentation of every item in your home, so you can rest assured you will receive appropriate compensation under your policy.

Throughout this process, those items deemed restorable will be carefully packed and moved into our secure warehouse for restoration.

Fire damage? It's a long, tedious process. Because it's fire, water and soot damage. But we're here to help.

Call SERVPRO of Wichita Falls at 940-263-1550.

COVID-19 cleanup

3/28/2020 (Permalink)

Antimicrobial and antiviral fogging helps keep germs at bay

Why choose SERVPRO?

Because we are the #1 choice in cleanup and restoration, and we can minimize the spread of germs with a proactive cleaning of your business.

SERVPRO of Wichita Falls professionals are trained in adhering to the highest cleaning and sanitation standards.

We perform all cleanup and bioremediation in accordance with the guidelines provided by the CDC and local authorities.

And our SERVPRO proprietary cleaning agent, SERVPROxide and Total Vanquish are EPA-certified, hospital-grade disinfectants that have demonstrated effectiveness against viruses similar to Coronavirus (SARS-Co2/COVID-19) on hard, non porous surfaces.

At SERVPRO of Wichita Falls, we believe in sharing facts, not fears concerning this virus.

We have the experience, and equipment to thoroughly clean and disinfect your property using a variety of cleaning methods.

And we're here to help. Questions? Call us at 940-263-1550.

During this unprecedented global pandemic, we're here to help.

3/25/2020 (Permalink)

We are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Wichita Falls at 940-263-1550.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Check the age of your hot water heater!

3/24/2020 (Permalink)

Leaking hot water heater ruins new carpet

Before purchasing new carpet, might we recommend you check your hot water heater?

Here at SERVPRO of Wichita Falls, we respond to a lot of water damage calls. And quite often the culprit is an old hot water heater.

Manufacturers recommend replacing these every ten years. They know the majority of hot water heaters last between eight and tens years.

We also know that even if your hot water heater is in a location that won't cause a lot of damage if there is a leak, even those in the garage could still cause damage to adjoining rooms.

When was the last time you checked your hot water heater? Does it have a drip pan? Is it plumbed to the outside to prevent water damage?

Water damage? Call the trusted experts at SERVPRO of Wichita Falls at 940-263-1550.

Fire leaves household goods covered in soot.

3/23/2020 (Permalink)

Smoke and soot damage can travel throughout your home

In times of disaster, trust the restoration experts at SERVPRO of Wichita Falls.

Even with the hourly changes regarding the COVID-19 outbreak, we will still be your priority responder for fire, water and storm damage.

Take this customer. When a recent fire severely damaged their home, they called the trusted experts at SERVPRO of Wichita Falls.

We know that fire damage is never just damage from the fire. It's fire, water, smoke and soot damage. And it's everywhere throughout your home.

SERVPRO of Wichita Falls professeionals are here to help make damage "Like it never even happened." And, if the need arises, we can call upon our national network and special Disaster Recovery teams if we need additional resources or personnel.

Trust the experts at SERVPRO of Wichita Falls. Call us at 940-263-1550.

Fire destroys local home

3/19/2020 (Permalink)

Fire and soot damaged every room and every surface in this home.

When fire broke out in this Wichita Falls home, the agent recommended SERVPRO of Wichita Falls.

Our local agents and adjusters know that fire and smoke damage goes beyond the physical fire itself. And they know we are the trusted restoration experts.

At SERVPRO of Wichita Falls, our teams of highly trained professionals know that along with the fire damage, there will likely be soot covering walls and ceilings, and water damage to most surfaces due to firefighting efforts.

We know there’s a lot that needs to happen to restore your property, and we’re here to help.

One call to SERVPRO of Wichita Falls and our team of fire and water restoration experts will be on site to help you through the restoration process.

We will work with your insurance agent to determine which items are a loss, and which items can be restored. We offer pack out services to inventory, documents, and remove those items that can be restored.

And we will transfer your items to our secure restoration warehouse and clean and treat your property to its pre-fire condition.

Fire damage? Call the trusted experts at SERVPRO of Wichita Falls at 940-263-1550.

Ceiling leak disrupts parts store opening

3/18/2020 (Permalink)

Water leak causes ceiling to fall.

Storm damage can be devastating to businesses.

Aside from structural damage you may have a loss of inventory and contents, as well as employee down-time.

Now what?

Call the trusted restoration experts at SERVPRO of Wichita Falls.

We have the experience, and the equipment to make commercial damage “Like it never even happened.”

Your Wichita Falls team has deployed to hurricane disasters, wildfires and tornado outbreaks across the United States. We’ve seen storm damage and helped restore hundreds of properties for grateful customers. And we have the equipment and experience to help you.

Together with over 200 other teams, we are SERVPRO strong and ready for any disaster.

You have a mess on your hands and a business to operate. Trust the professionals at SERVPRO of Wichita Falls to clean and restore your property. Call us today at 940-263-1550.

Storm damage includes flooding and secondary damage

3/17/2020 (Permalink)

Storm damage - which including flooding - destroyed this home.

Severe storms wreck havoc throughout the United States year round. Since 1992, FEMA has paid out $81 million to state, territorial and local governments in response to disasters.

When a disaster strikes, you need the team of restoration specialists from SERVPRO of Wichita Falls on site to mitigate your loss.

We have direct expertise in dealing with storm damage through our national SERVPRO Disaster Recovery Team, and have helped hundreds of families recover from losses from hurricanes and localized flooding.

Whether you need board up and tarping services or a complete renovation due to flooding, we are the restoration experts.

Severe weather happens. Be prepared to call the team with the experience, the equipment, and the resources to help make it "Like it never even happened."

Call SERVPRO of Wichita Falls today at 940-263-1550.

Bathroom leak interferes with work.

3/16/2020 (Permalink)

Leaking plumbing creates severe water damage.

You know it's going to be a rough day when you're getting ready for work and step onto a wet floor, courtesy of a plumbing leak. Sigh. Take a deep breath and call SERVPRO of Wichita Falls.

Our highly trained technicians will immediately respond to your home, inspect the affected areas, and begin the cleaning and drying process.

Utilizing the latest technology, we will remove standing water and affected floor coverings, establish a scientifically based drying method, and monitor and document our findings daily until your home is SERVPRO dry.

We follow industry approved standards for the level of dry, which often means most homes will achieve a dry stage in three to five days, while larger flood or commercial sites may take longer.

Water damage? Call the trusted restoration experts at SERVPRO of Wichita Falls at 940-263-1550. 

U.S. Suspends Truck-Driving Limits to Speed Coronavirus Shipments

3/16/2020 (Permalink)

U.S. highway-safety regulators are suspending rules that limit daily driving hours for truck drivers moving emergency supplies such as medical equipment, hand sanitizer and food in response to the nationwide coronavirus outbreak.

This is the first time FMCSA has issued a nation-wide response, and is receiving mixed reviews.

Typically, drivers may not drive after 60 to 70 hours on duty in 7 or eight consecutive days. And drivers cannot start a new round of trips until they take at least 34 hours off duty.

The concern with the overturn of rules is that truckers may be too tired to drive safely, which is why those rules are in place.

Our posts on Facebook regarding this change is pretty much split 50/50. Some of our readers understand the need for a quicker response, while others state the safety factors.

As always in times of disaster, trust the experts at SERVPRO of Wichita Falls to keep you informed, and to respond quickly to all your fire, water, and storm damage.

Original article: https://www.wsj.com/articles/u-s-suspends-truck-driving-limits-to-speed-coronavirus-shipments-11584200091

Responding to First Responders

3/2/2020 (Permalink)

Providing a clean environment for Emergency Personnel

Why choose SERVPRO of Wichita Falls?

Because we're here 24 hours a day, 7 days a week.

And just like area First Responders, we're here to help.

You know when you have an emergency and you call 911, help is on the way.

First Responders know when they call 940-263-1550, our team of expertly trained professionals are also on the way.

Traffic at Emergency Response offices, dispatch centers, fire and police stations is hard on carpet and other floor coverings.

That's where SERVPRO of Wichita Falls can help. Our technicians thoroughly clean all surfaces and duct work to ensure a healthy environment for our First Responders.

Why choose SERVPRO of Wichita Falls? Because we're here to help make it "Like it never even happened."

Call us today at 940-263-1550.

Document restoration? Yes, we do that!

2/27/2020 (Permalink)

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever.

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO of Wichita Falls knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, our restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

• Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
• Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
• Digital: we use a computerized inventory system for digitizing your documents
• Flexible capacity - we can accommodate large commercial losses or small residential jobs
• Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Our document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

SERVPRO of Wichita Falls will get the job done right. For document restoration backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today at 940-263-1550.

We've cleaned the Astrodome. How can we help you?

2/26/2020 (Permalink)

SERVPRO celebrates over 50 years of service!

For decades, Americans have trusted the professionals at SERVPRO for fire, water, mold and storm restoration services.

SERVPRO of Wichita Falls specializes in restoring contents damaged by water, fire, or mold.

Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to preloss condition. We use several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

And we always treat you, and your belongings, with complete respect.

Property damage? Call the trusted professionals at SERVPRO of Wichita Falls at 940-263-1550.

Small leaks create big messes

2/25/2020 (Permalink)

A small leak can still cause a big mess.

Water damage is more than property damage. It’s personal, and emotional.

SERVPRO of Wichita Falls understands the overwhelming devastation when faced with the daunting task of cleaning damage from a water loss.

And we’re here to help you through the restoration process. Our team of restoration professionals will assess the damage, coordinate the removal of contents with your insurance agent (if needed), and establish a restoration timeline.

We utilize several methods of cleaning your contents, including the following:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Our highly trained technicians will always keep you, and your agent, informed of any adjustments we make during the restoration process.

Rest assured, you and your property will be treated with dignity and respect every step of the way.

Water damage? Call SERVPRO of Wichita Falls at 940-263-1550.

Call us for a free Emergency Ready Profile!

2/25/2020 (Permalink)

Be prepared for spring storms!

Do you know how to turn off your utilities in an emergency? Do you know where your shut off valves are for gas and electricity?

Millions of Americans don't, and they are constantly in the path of storms.

Did you know SERVPRO of Wichita Falls offers FREE Emergency Ready Profiles? These profiles contain photos and descriptions of all utility shut-offs, emergency phone numbers, insurance information and more.

These profiles are presented both in hardcopy and digital, so you will always have the information on hand. 

SERVPRO of Wichita Falls partners with area First Responders to help you and your family stay safe before, during and after a storm.

Be prepared. Spring is almost here, and in Texoma that means severe weather.

Call us today at 940-263-1550 and let us help you with a FREE Emergency Ready Profile!

Water damage destroys local home.

2/24/2020 (Permalink)

Water damage, if not caught quickly, leads to severe structural damage.

Wichita Falls entered a period of record drought in 2010, and other parts of Texoma were soon in similar straights—2011 was the driest year in Texas history. When the drought ended in 2015, it did so in dramatic fashion with flash flooding.

When your home or commercial property suffers water damage from flooding or leaks, call the professionals at SERVPRO of Wichita Falls.

Our highly trained technicians will immediately respond to your home, inspect the affected areas, and begin the cleaning and drying process.

Utilizing the latest technology, we will remove standing water and affected floor coverings, establish a scientifically based drying method, and monitor and document our findings daily until your home is SERVPRO dry.

We’ve helped restore thousands of homes and businesses after major water damage. We have the expertise and equipment to make it “Like it never even happened.”

24 hours a day. 7 days a week. 365 days a year. Water damage doesn’t take a holiday, and neither do we.

Call us at 940-263-1550.

Storm damages home, destroys contents

2/23/2020 (Permalink)

Severe storms wreck havoc year round.

Severe storms wreck havoc throughout the United States year round. Since 1992, FEMA has paid out $81 million to state, territorial and local governments in response to disasters.

When a disaster strikes, you need the team of restoration specialists from SERVPRO of Wichita Falls on site to mitigate your loss.

As water and storm damage specialists, we have the experience and advanced training that enables us to restore your property quickly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

• Water Damage Restoration Technician
• Applied Structural Drying Technicians

We have direct expertise in dealing with storm damage through our national SERVPRO Disaster Recovery Team, and have helped hundreds of families recover from losses from hurricanes and localized flooding.

Severe weather happens. Be prepared to call the team with the experience, the equipment, and the resources to help make it "Like it never even happened." Call SERVPRO of Wichita Falls - 940-263-1550.

Fire damage results in total loss for this shop

2/22/2020 (Permalink)

Fire and smoke damage leads to total loss

Fire and smoke damage goes beyond the physical fire itself. There will likely be soot covering walls and ceilings, smoke and soot clinging to the interior surfaces of duct work, and water damage to most surfaces due to firefighting efforts.

There’s a lot that needs to happen to restore your property, and we’re here to help. One call to SERVPRO of Wichita Falls and our team of fire and water restoration experts will be on site to help you through the restoration process.

We will work with your insurance agent to determine which items are a loss, and which items can be restored. We offer pack out services to inventory, documents, and remove those items that can be restored. We will transfer your items to our secure restoration warehouse and clean and treat your property to its pre-fire condition.

Fire damage? Call the trusted professionals at SERVPRO of Wichita Falls at 940-263-1550.

We're here for you 24/7

2/21/2020 (Permalink)

Water damage? Call the trusted professionals at SERVPRO of Wichita Falls.

You come in to work after an amazing weekend and...what the???

There’s water. Literally everywhere. Every room is flooded in water, and the bathrooms actually have water running down the walls.

Sigh. It’s going to be a long day.

Unless you call SERVPRO of Wichita Falls. One call to our team of professionals will bring everyone under our roof to clean up and restore everything under yours.

We’ll start by locating the source of the loss and stopping the flow of water.

Our team will then begin to extract the water, move and elevate furniture, and tear out wet walls and flooring.

It’s still going to feel like a long day, but rest assured we’re working hard to return your office to a safe and healthy environment.

Water damage? Call the trusted professionals at SERVPRO of Wichita Falls at 940-263-1550.

Commercial accounts trust SERVPRO of Wichita Falls

2/20/2020 (Permalink)

Our 24/7 emergency services keep commercial facilities open during loss events.

At SERVPRO of Wichita Falls, we understand commercial facilities need to be cleaned and restored, but they don't want their customers services interrupted. Our expertly trained team of technicians can provide a SERVPRO level of cleaning and restoration with the least amount of disruption. Do you need your office building cleaned? Or do you need to schedule a move out cleaning for an apartment?  We can do it all. Let us meet with you to discuss the level of damage, the phases of cleaning and restoration, and the timing required to complete the job. SERVPRO of Wichita Falls has the resources and expertise to provide excellent results for all your commercial needs.

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

SERVPRO of Wichita Falls is available 24 hours a day to restore your Wichita Falls property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage.

Call us today at 940-263-1550.

Health care facilities don't close for water leaks

2/19/2020 (Permalink)

Healthcare facility computer lab suffers water damage.

SERVPRO of Wichita Falls recently received a call from a health care facility that had multiple levels of damage.

First, the roof leaked and water had traveled down the inside of the walls. For three stories.

Next was the water damaged carpet in many areas, including this IT department.

We quickly dispatched our expertly trained teams to inspect the damaged areas. One team immediately began extracting water, another team was documenting all afffected areas, while the third team established multiple drying protocols throughout the building.

Building maintenance removed the cove base and cut the sheet rock to facilitate the drying process, all while the roofing company was repairing to roof.

SERVPRO of Wichita Falls technicians know that medical treatment facilities can't close when damage happens, and their quick response mitigated the loss and prevented secondary damage.

Commercial fire, water, or storm damage? Call the experts at SERVPRO of Wichita Falls at 940-263-1550. We're here to make it "Like it never even happened."

Be prepared for storms!

2/19/2020 (Permalink)

Cleaning up after the storm

Are you prepared? Storm damage in Texoma can result from severe thunderstorms, hail storms, tornadoes and flooding.

And sometimes, it all hits at once. 

SERVPRO of Wichita Falls wants to help you be prepared before the storm arrives.

Make a family plan. Know where to meet if you're separated. And don't forget to make plans for your pets!

Include basic survival items and items to keep your pet happy and comfortable. 

• Food. At least a three day supply in an airtight, waterproof container.
• Water. At least three days of water specifically for your pets.
• Medicines and medical records.
• Important documents. Registration information, adoption papers and vaccination documents. Talk to your veterinarian about microchipping and enrolling your pet in a recovery database.
• First aid kit. Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too.
• Collar or harness with ID tag, rabies tag and a leash.
• Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down.
• Sanitation. Pet litter and litter box if appropriate, newspapers, paper towels, plastic trash bags and household chlorine bleach.
• A picture of you and your pet together. If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics.
• Familiar items. Familiar items, such as treats, toys and bedding can help reduce stress for your pet.

Have a plan in place for your entire family! For more planning tips, visit: 

https://www.ready.gov/pets

Storm damage? We're here to help. Call the professionals at SERVPRO of Wichita Falls at 940-263-1550.

Biohazard? Call the professionals at SERVPRO of Wichita Falls

2/17/2020 (Permalink)

We are the professional crime scene, trauma, and meth lab restoration company.

Why choose SERVPRO to clean biological hazard sites?

Because we have the specialized training, protective equipment and the experience to safely clean trauma and crime scenes.

We will remove and safely dispose of bodily fluids, tissue and other pathogenic substances resulting from accident, trauma, crime or death. We offer fast, reliable biohazard and crime scene cleanup 24 hours a day, 7 days a week.

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

We also clean methamphetamine labs. Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Biohazard site? When the unimaginable happens, call SERVPRO of Wichita Falls at 94-263-1550. 

Our equipment removes even the toughest odors

2/16/2020 (Permalink)

Odor problems? Call SERVPRO of Wichita Falls.

Why choose SERVPRO of Wichita Falls?

Because we kick tough odors to the curb.

As experts in deodorization, SERVPRO of Wichita Falls is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure, including dead rodents, animal urine, fireplace odors and cigarette smoke.

Every SERVPRO of Wichita Falls technician wears personal protective equipment (a.k.a. PPE; think lined suits, booties, layers of gloves and respirators) to guard against inhalation of contaminates such as blood- and air-borne pathogens.

Once the source of the odor has been identified, our technicians will employ HEPA filters, air scrubbers, ozone machines and fogging machines to target and remove the odor. Odor treatments may take hours, or days, depending on the source.

Tough odors? Trust the experts at SERVPRO of Wichita Falls to identify and eliminate them. Call us today at 940-263-1550.

This simple tool identifies smoke and soot damage

2/15/2020 (Permalink)

One swipe with this sponge shows smoke and soot damage.

How do we know smoke and soot damage has spread throughout your home or business?

We inspect your entire property after a fire has caused damage. With the help of our chem sponges, we can easily show just how extensive the damage is.

This is an effective tool that helps ensure you receive all the benefits your insurance should provide, and helps us document the damage for your agent.

SERVPRO of Wichita Falls technicians are expertly trained to inspect and restore fire damaged property. We know that there will be soot and smoke clinging to the interior surfaces of duct work, walls, ceilings, and clothing.

Once damaged items are identified, we work with your agent to determine which items are a loss, and which items can be restored.

There's a lot that has to happen to restore your property. Take the first step and call the experts at SERVPRO of Wichita Falls at 940-263-1550.

Toilet overflow damages RV

2/14/2020 (Permalink)

Water damaged all levels of this RV.

We know a thing or two about water damage.

It's not everyday a customer calls asking if we offer water restoration for an RV.

SERVPRO of Wichita Falls is a leader in the water damage industry, so of course we can apply our expertise to an RV.

Our highly trained team of technicians arrived on site and inspected the damage.

The bathroom was in the upper level bedroom, and water had spread throughout the RV living space and storage areas.

Knowing the construction of these vehicles, our team quickly extracted water and set in place an aggressive drying process.

Even though it was a clean water loss, the customer asked that we thoroughly clean the entire unit, top to bottom, so they could be assured the RV was clean and disinfected.

At the end of the job, we had a very satisfied customer. And we learned a thing or two about RV's.

Water damage? No job it too little, too small, or too odd for SERVPRO of Wichita Falls.

Most common household leak? The bathroom.

2/13/2020 (Permalink)

The common culprit - the bathroom.

When your home has water damage from flooding or leaks, you need SERVPRO of Wichita Falls.

Our highly trained technicians will immediately respond to your home, inspect the affected areas, and begin the cleaning and drying process.

Utilizing the latest technology, we will remove standing water and affected floor coverings, establish a scientifically based drying method, and monitor and document our findings daily until your home is SERVPRO dry.

We follow industry approved standards for the level of dry, which often means most homes will achieve a dry stage in three to five days, while larger flood or commercial sites may take longer.

Oh, and if it's a sewage leak and not a clean water source? Our technicians are trained for that, too!

Water damage? Call the professionals at SERVPRO of Wichita Falls at 940-263-1550.

We make water damage disappear "Like it never even happened."

Fire destroys home in Wichita Falls

2/13/2020 (Permalink)

Fire quickly spread through this home destroying most of the contents.

When you call SERVPRO of Wichita Falls to inspect your property after a fire, we’re looking for more than the obvious fire damage. Our team of highly trained professionals is also looking for water and smoke damage.

Fire damage claims and the ensuing restoration process will take time, and patience.

While we understand you want your home or business restored to normal condition quickly, the process  is quite intense.

SERVPRO of Wichita Falls will inspect your property for damage, provide you and your agent with a restoration plan, pack out your belongings, clean and restore your property, disinfect and deodorize all content, and make it “Like it never even happened.”

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Wichita Falls can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Fire damage? Call the trusted professionals at SERVPRO of Wichita Falls at 940-263-1550.

Fire and soot damage engulfs home

2/13/2020 (Permalink)

Fire damage was noticeable in every room of this home.

When we responded to the site of this house fire, we were as devastated as the homeowner.

This gorgeous home was a wasteland. Impeccable furnishings and stunning woodwork throughout the home were damaged beyond repair.

Very little could be salvaged and restored. What could be restored was gently inventoried, carefully packed and brought to our secure warehouse for restoration.

This process took a lot of time, and careful manipulation of each item. 

And it took a lot of patience on the homeowners end. Her entire home had to be restored to its former beauty. 

We provided her insurance agent with the inventory listing of restorable items, as well as those deemed a complete loss.

One painful year of restoration later, the homeowner was able to return to her home and we met with her to deliver her cleaned and restored property.

There's a lot that has to happen to restore your property after a fire. And we're here to help.

Call the trusted professionals at SERVPRO of Wichita Falls at 940-263-1550.

Severe water damage requires demolition

2/11/2020 (Permalink)

Restoration isn't always an option

Sadly, severe water damage removes the restoration option from our services. This kitchen was so damaged we had to completely demo the base cabinets and flooring.

The cabinetry had wicked up water and was literally falling apart. Our expertly trained technicians noted the water leak had been ongoing, as there was mold behind and underneath the units.

SERVPRO of Wichita Falls technicians removed all wet materials and established a drying protocol to protect the remaining materials.

The damage from this loss was substantial, and took seven days from initial visit to verifying the home was SERVPRO dry.

At SERVPRO of Wichita Falls, we know that properly restoring your home after a water damage event requires specialized equipment and products.

This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently.

We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

Water damage? Call the professionals at SERVPRO of Wichita Falls at 940-263-1550.

Sewage leak creates contaminated environment

2/11/2020 (Permalink)

This homeowner came home to find a massive sewage leak.

A sewage backup is more than just an overflowing toilet or dirty water. The sewage water left behind contains dangerous contaminates that could cause serious health issues, and any contact should be avoided.

Sources for black water, orcategory 3 water, could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

If you experience a sewage backup, call the professionals at SERVPRO of Wichita Falls.

We have the specialized training and equipment to remove the sewage and debris and restore your property to a clean, safe environment.

• Water extraction
• Carpet removal
• Removal of baseboards and affected trim
• Antimicrobial and disinfectant treatments

Our highly trained technicians are equipped with the required safety equipment and specialized cleaning products to ensure your property is properly cleaned, disinfected and deodorized. If you experience sewage backup, call SERVPRO of Wichita Falls at 940-263-1550.

Small leak causes big damage

2/10/2020 (Permalink)

Using infrared technology to detect hidden leaks.

When this homeowner woke up, she noticed the carpet was wet. Puzzled, she started searching for obvious leaks, but could not find one.

Then she call SERVPRO of Wichita Falls. Our expertly trained technicians immediately responded and began to search for leaks.

Utilizing our infrared technology, our technicians were able to find a small leak that had been damaging the sheet rock and insulation, until it finally surfaced under the carpet.

Our team removed the wet materials and established a drying protocol while the customer called in a plumber to fix the source of the leak.

Once the leak was repaired we extracted the remaining water from the carpet and continued with our drying protocol.

Overall, the damage to the home and the disruption to the homeowner was nominal.

Water leak? Call the professionals at SERVPRO of Wichita Falls at 940-263-1550. We're here to make property damage "Like it never even happened."

Commercial Carpet Cleaning

2/5/2020 (Permalink)

Commercial restoration and cleaning from SERVPRO of Wichita Falls.

To you, the office looks the same way it has for ten years.

To a customer, that’s not necessarily a good thing.

The accumulated dirt, grime, and stains may be telling customers and employees that you’re not concerned about a healthy work environment.

Take a look around you. Is it time for a SERVPRO clean?

SERVPRO of Wichita Falls has the experience and equipment to deep clean carpets, tile and VCT floors, walls, cubicles and even draperies.

All onsite, with nominal disruption to your business!

Our commercial cleaning services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

When it needs to be clean, call SERVPRO of Wichita Falls at 940-263-1550.

Nominate a Texoma First Responder

9/17/2019 (Permalink)

SERVPRO of Wichita Falls proudly supports First Responders!

SERVPRO of Wichita Falls is honored to support our Texoma First Responders, and needs your help nominating a hero to be recognized on ESPN!

Please share a department approved photo and the reason you believe this First Responder is a hero. We will submit all entries to our corporate office for selection, and we want a Texoma hero featured in one of ten bowl games or a chance for this individual to appear in our SERVPRO First Responders Bowl Game on December 30^th in Dallas!

**Please share this post and submit entries to SERVPRO@SERVPROwichitafalls.com by September 24^th!

SERVPRO of Wichita Falls has already partnered with our area First Responders and provided them with free 24 hour emergency kits for distribution to area residents in need.

Please help us honor their service!

Cigarette smoke and unclean air? Make it disappear!

6/21/2019 (Permalink)

Bad odors, germs and unclean air disappear with our Photocatalytic Hydroxl Generator!

Whenever odors are present, germs are in the air, or you want to clean and purify the air, call SERVPRO of Wichita Falls!

Why SERVPRO? Because bad odors, germs and unclean air don't stand a chance against our Photocatalytic Hydroxl Generator!

This high tech device safely removes odors, kills germs and cleans the air.

We recommend this treatment because it's ideal for use in apartment complexes, casinos, hospitals and commercial settings and can safely be used while your facility is occupied!

How does it work? UVA rays emitted from a TiO2 photocatalytic lamp pass through the anatase -coated reactor sleeve, forming electron hole pairs that react with H2O and O2 in the air. These form hydroxyl radicals that, when dispersed by a fan, decompose organic and inorganic gases and air pollutants into carbon dioxide and water.

Curious? Call us for more information or a free local estimate! SERVPRO of Wichita Falls, 940-263-1550.

Post-Construction Cleaning and Final Cleaning for new Facilities!

6/21/2019 (Permalink)

The bottom line is, you are responsible for getting the doors open on time. Let SERVPRO of Wichita Falls help meet your deadlines!

Once the floors are down and the drywall is up, it's time to remove the debris and dirt and get ready for interior design. That's when you call SERVPRO of Wichita Falls.

We offer post construction cleaning, as well a final cleaning so your new facility will look it’s best when the doors open.

Call the professionals at SERVPRO of Wichita Falls to give your building that extra shine! Services include:

• Carpet, resilient and non-resilient floor prep and finish
• Ceiling, walls and fixture cleaning
• Deodorization
• Air Duct Cleaning
• Debris Removal (if necessary)
• Window Cleaning
• Dehumidification and Drying

You can trust our professionally trained team to meet your deadlines by providing post construction and final cleanings of your new facilities.

Want to learn more? Call SERVPRO of Wichita Falls at 940-263-1550 for a free local estimate!

Fire damages local home, SERVPRO of Wichita Falls restores it

6/21/2019 (Permalink)

Fire, water and soot damages every room.

When this homeowners heater malfunctioned, it caused a fire to break out in the heater closet, up into the attic, and throughout the hall. 

Needless to say, soot was found throughout the home, and the water damage from fire fighting efforts caused sections of ceilings to fall.

Thankfully, their agent recommended SERVPRO of Wichita Falls.

Our teams of highly trained professionals arrived onsite and immediately began removing ceiling debris while another team explained the SERVPRO restoration process.

As cleaning progressed we worked with the homeowners to sort what could be restored from what was clearly too damaged to keep.

Our teams were busy photographing each item from both piles, documenting their status and then packing out the property for cleaning and restoration.

As each room was cleared of furniture and other belongings, our crews removed flooring and sheetrock and prepared the room for the cleaning crews.

Finally, with the house itself cleaned and the restoration work in the planning stage, we were able to dedicate our resources to restoring all the  personal items that had been removed.

Once all items had been cleaned, deodorized, ozoned and packed into clean boxes, we were ready to deliver the property back to the homeowners.

The feeling we get when we can restore and return  property? It's the best feeling in the world.

That's why we do this job. At SERVPRO of Wichita Falls, we love to make it "Like it never even happened."

Summer is prime time for grilling and grilling-related fires

6/21/2019 (Permalink)

Grilling Safety Tips provided by the NFPA

When the warmer weather hits, there’s nothing better than the smell of food on the grill.

Seven out of every 10 adults in the U.S. have a grill or smoker*, which translates to a lot of tasty meals. But it also means there’s an increased risk of home fires.

In 2013-2017, fire departments went to an annual average of 10,200 home fires involving grills, hibachis or barbecues per year, including 4,500 structure fires and 5,700 outside or unclassified fires.

These fires caused an annual average of 10 civilian deaths, 160 civilian injuries and $123 million in direct property damage.

According to the NFPA, the top three causes of grilling fires are failure to clean the grill, leaks in gas hose lines or breaks in the grill body itself, and proximity to flammable objects.

SERVPRO of Wichita Falls urges our customers to grill safely, and follow additional tips from the NFPA at www.nfpa.org/grilling .

Safety First! On the job site and while surfing online.

6/3/2019 (Permalink)

The FBI Safe Online Surfing (FBI-SOS) program is a nationwide initiative designed to educate children about the dangers they face online.

As we enter summer, many children will be increasing their time on a computer, tablet, or smartphone.

The internet can be a great place to learn and interact but also can be a dangerous place for unsuspecting young people.

We encourage parents and caregivers to be aware of the apps and sites being used by children, manage content, use content filtering and manage screen time in general.

The FBI Safe Online Surfing (FBI-SOS) program is a nationwide initiative designed to educate children in grades 3 to 8 about the dangers they face on the Internet and to help prevent crimes against children.

It promotes cyber citizenship among students by engaging them in a fun, age-appropriate, competitive online program where they learn how to safely and responsibly use the Internet.

SERVPRO of Wichita Falls is proud to support safety programs that help keep our children safe.https://sos.fbi.gov/index.html

Tornadoes from Oklahoma to Missouri 22 May 2019

5/23/2019 (Permalink)

Joplin Missouri tornado 22 May 2019

Severe weather continues to plague Texas, Oklahoma, Louisiana and Missouri.

The Tornadic Expeditions Storm Chasing team captured this photo of a tornado that destroyed a large part of Joplin, Missouri.

From all of us at SERVPRO of Wichita Falls to everyone affected by this week's massive outbreak, please know that our thoughts and prayers are with you and your families!

SERVPRO has a team of over 200 professionally trained and dedicated members to help those affected by severe weather.

Please reach out to any SERVPRO location or call 1-800-SERVPRO for immediate assistance in mitigating your loss.

We have direct expertise in dealing with storm damage through our national SERVPRO Disaster Recovery Team, and have helped hundreds of families recover from losses from hurricanes and localized flooding. Severe weather happens. Be prepared to call the team with the experience, the equipment, and the resources to help make it "Like it never even happened."

https://www.facebook.com/865809043456121/photos/p.1703348206368863/1703348206368863

Severe weather season is upon us: is it time for an insurance checkup?

5/23/2019 (Permalink)

Our SERVPRO Disaster Recovery Team helps families recover from storm and flood damage.

Life changes fast. And when it does, your property coverage probably needs to change, too. 

Why? If you’re carrying too much coverage, that means you’re overpaying. If you’re carrying too little, then you’re taking on too much risk. 

There’s only one way to find out if you’re where you need to be: by making time for a quick checkup. 

Here’s how to find out if you’re properly covered:

Your Home

Whether you’re remodeling your home or buying a new one, a quick revisiting of your homeowners insurance will be needed.

Ask yourself:

• Are you covered for the actual cash value of your belongings or do you have a replacement cost policy? Is this still the right choice?
• Is your policy large enough to cover current rebuilding costs? 

For more information contact your insurance agent or visit: https://terryallen.myhomehq.biz/single-newsletter/is-it-time-for-an-insurance-checkup-1

If you suffer damage to your home or commercial property, call the restoration experts at SERVPRO of Wichita Falls at 940-263-1550.

Watch: House falls into Cimarron River as floodwaters rise in Oklahoma

5/23/2019 (Permalink)

KOCO-TV of Oklahoma City providing coverage of severe flooding from this week's storms.

More houses are at risk of falling into the Cimarron River in Crescent, Oklahoma. On Wednesday, a house, barns and trees were washed away by floodwaters.

Flooding from this week's storms have also closed many roads and camping areas throughout Texoma.

Remember, flooded areas may not look deep, but any water over roads and cresting over banks can be life threatening.

Turn around - don't drown. Avoid flooded areas and let emergency responders do their job.

And, if you are affected by storm damage, contact the professionals at SERVPRO of Wichita Falls at 940-263-1550.

We can scale our resources by accessing the equipment and personnel of 1,700 Franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. 

https://www.koco.com/article/watch-house-falls-into-river-as-floodwaters-rise-at-cimarron-river/27561467

Hoarding: getting to the bottom of the pile

4/23/2019 (Permalink)

Hoarding cleanup requires thorough cleaning and disinfecting

Approximately 1 in 20 Americans have hoarding tendencies. There are five levels of hoarding, ranging from level one, which looks like a lot of clutter and is generally messy. Level five is the worst, typically having only one path to navigate, appliances and bathrooms aren't usable, and home itself has structural damage.

Some of the risks associated with these homes include water damage, mold growth, structural damage, and of course the increase of potential trips and falls.

Getting to the bottom of a hoarders home is not an easy task. At SERVPRO of Wichita Falls, our technicians are professionally trained in the use of personal protective equipment and cleaning products to ensure their health and safety on these sites.

Hoarding is a very serious condition. And the emotional discomfort a hoarder feels when we remove their property is difficult to witness.

If you need hoarding clean up, call the compassionate professionals at SERVPRO of Wichita Falls.

What the duct?

4/22/2019 (Permalink)

Congested ducts cause poor indoor air quality.

Have you ever looked at your clean air returns or intake areas?

You should. If not properly installed, maintained and operated, your HVAC system may become contaminated with particles of dust, pollen or other debris. 

You should consider cleaning your air ducts if you notice they are infested with rodents or insects, or if they have an excessive amount of pet hair or post construction debris.

The photo shown is from a local homeowner who suffered severe allergies.

Upon inspecting her HVAC system, SERVPRO of Wichita Falls quickly noted the ducts were full of cat hair and other debris.

Our professional technicians provided a thorough cleaning of every room in the home, including under appliances, on top of cabinets and shelves, and of course duct cleaning.

If your HVAC system is sluggish or looks like this, call the professionals at SERVPRO of Wichita Falls.

Before the family arrives, call SERVPRO of Wichita Falls

3/18/2019 (Permalink)

Unattended deaths often require biohazard cleanup

Sadly, we meet some of our customers at the worst time of their lives.

Recently a local resident called us for a complete biohazard cleaning after a family member passed away.

The elderly relative had passed some time before being found, and the residence needed cleaned before the rest of the family came into town.

Our team of highly trained professionals met with the relative, explained the specific cleaning and restoration process, and we cleaned the property.

Customers often ask how we train to clean sites such as this.

We explain the detailed level of training our SERVPRO of Wichita Falls team receives, followed by the fact that we treat every site with care and compassion.

We can't leave every customer with a smile, but we can help them through extremely hard times with our professional and courteous response.

Historic flooding continues in Nebraska, Iowa and Missouri

3/18/2019 (Permalink)

Hundreds of homes damaged as flooding continues to grow in the Midwest.

Historic flooding continues in the Midwest, and our thoughts and prayers go out to all who are affected by this disaster.

To date, 500 homes in one county have been destroyed. Three people have died attempting to cross flooded areas. Offutt Air Force Base has been inundated by floodwaters, resulting in sixty damaged buildings and the closure of their runway. And a nuclear power station in Brownville, Nebraska is preparing to shut down.

The loss and devastation will continue to worsen as rivers rise and overflow their banks.

SERVPRO of Wichita Falls continues to monitor this situation, as does all of our franchises.

We are part of the SERVPRO Commercial Large Loss Division, which is composed of the best of the best in restoration.

Your Wichita Falls team is part of an elite group of specialists who are prequalified and strategically positioned throughout the United States to handle any size disaster.

We are faster to any size disaster, both here in Texoma and wherever else we're needed.

https://weather.com/news/news/2019-03-18-flooding-midwest-nebraska-iowa-rivers

Fire, water and smoke damages area home

3/12/2019 (Permalink)

Fire damage isn't just fire. It's water damage from firefighting efforts. It's smoke that can creep throughout your entire home or business.

Basically, it's a mess.

At SERVPRO of Wichita Falls, we understand your frustration and anger over the loss of your property.

And we're here to help.

Our team of highly trained professionals will inspect your home or business and thoroughly document all damaged areas. We will also check for smoke damage throughout the property, to ensure we can restore your items to preloss condition.

This information will be shared with you and your insurance agent, along with our recommendations for restoring your property.

This may include determining if the property is safe to remain in place, or if we need to provide our pack out services to secure your items.

We will work with the adjuster to determine if furniture can be restored, or if it needs replaced.

Once we've completed the steps outlined above, we're ready to begin the restoration process.

You may not think it at the time of the loss, but with our help we'll make it "Like it never even happened."

Why are there holes in my cabinets?

3/6/2019 (Permalink)

When and why SERVPRO of Wichita Falls drills air holes

Water damage varies from clean water, grey water, and flood water.

Clean water, like this loss from a leaking water line, can easily be cleaned and dried. Therefore, this cabinet can be restored instead of replaced.

Our team of highly trained technicians know the first 24 hours following a water incident are the most important in preventing secondary or permanent damage.

That's why we respond quickly to all water damage sites and we immediately inspect the damage.

We extract the excess water to prepare the area for drying. We drill holes in cabinetry and install our Injector Drying System to ensure all areas are completely dry.

And we monitor all equipment daily, recording the moisture readings and adjusting the equipment as needed to speed the drying process.

We communicate our processes to your and your adjuster, and we listen to any concerns you may have.

When you have water damage, trust the professionals at SERVPRO of Wichita Falls.

Call us at 940-263-1550.

Why does it take so long to get my house dry?

2/27/2019 (Permalink)

Removing the laminate flooring helps SERVPRO of Wichita Falls get this house drier in less time.

That question is one of many we hear after a water loss.

SERVPRO of Wichita Falls uses a scientific method of drying to ensure all areas and surfaces are completely dry to prohibit mold growth.

When you call our professional team, we immediately begin to document the cause of water damage, the extent of damage, and all surfaces involved.

We then create each room in our software, noting the size and surface spaces damaged.

When we complete each room addition, our software tells us how many air movers, air scrubbers and dehumidifiers are required to begin the drying process.

Our professionally trained technicians are very thorough in their inspection for water damage and the documentation process so that you know every room in your home is either dry, or drying.

This gives you, your adjuster, and your insurance agent peace of mind.

When will it be dry? A typical house will be dry in about four days, depending on the extent of the damage.

Water damage? Call SERVPRO of Wichita Falls today at 940-263-1550.

Summer storms wreck havoc on local mall

2/8/2019 (Permalink)

After 9 inches of rainfall in one day, this local mall flooded and many retailers were closed for a week.

“Since Saturday, these Oklahoma counties have experienced flooding, severe storms, tornadoes and straight-line winds. Initial reports show damage in numerous communities including Apache, Cyril, Lawton, Maysville and Walters. Further damage assessments are ongoing.” - Oklahoma Governor Todd Lamb.

That was in June, 2016. Over 9 inches of rain fell in one morning in the Lawton area. And a total of nine counties were included in the state of emergency declaration.

SERVPRO of Wichita Falls responded to this storm quickly in order to help the local retailers at the mall.

The flooding affected every store within the mall, some worse than others.

This sports store had water standing inches deep, until our SERVPRO of Wichita Falls team arrived.

We immediately began extracting water, then began pulling up the damaged carpet. An inspection in their storage area revealed severely damaged drywall and wet insulation, which was removed. 

After setting up air movers and dehumidifiers, we moved on the adjacent retails.

Overall, the cleanup from this storm took about a week. The impact on retailers and homeowners was heartbreaking.

SERVPRO of Wichita Falls was honored to provide assistance to these retailers during their time of disaster.

And we're here to help you. When disaster strikes, call the professionals at SERVPRO of Wichita Falls.

940-263-1550.

Preparing to assist after the storm

2/7/2019 (Permalink)

One of hundreds of pieces of equipment SERVPRO of Wichita Falls is loading in preparation for Storm Team assistance after arctic blast hits Midwest.

Wind chills of -15 degrees forecast for central Iowa today, as can be seen in the National Weather Service advisory posted below.

Your SERVPRO of Wichita Falls team is loading up equipment and supplies, ready to assist the SERVPRO Disaster Recovery team.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

• 2014 Polar Vortex
• 2012 Sandy
• 2010 Nashville floods
• 2008 Ike
• 2007 Chicago floods
• 2007 Ohio floods
• 2007 California wildfires
• 2005 Katrina/Wilma/Rita

URGENT - WINTER WEATHER MESSAGENational Weather Service Des Moines IA401 AM CST Thu Feb 7 2019...Significant Winter Storm Will Continue to Impact the StateToday with Dangerous Wind Chills Tonight....After a band of moderate freezing rain, sleet, and snow passedover central Iowa earlier this morning, primarily freezing drizzleand light snow or flurries prevails at this time. The next roundof heavier precipitation is over northern Missouri and will bemoving into Iowa before sunrise. This will spread freezing rainperhaps mixing with sleet over southeast portions of Iowa withsignificant ice accumulations still possible in this area throughmidday today. Farther to the north and west, any lingeringfreezing drizzle will change to snow and then spread eastward thismorning.Strong northwest winds will develop by midday Thursday causingblizzard conditions over northern Iowa this afternoon into thisevening. In the southeast, there is a potential for tree damageand power outages where significant ice accumulation occurs.Hazardous driving conditions are expected over much of the regiontoday into this evening.Another round of bitter cold wind chills arrives late today intoFriday morning. Wind Chill Advisories and Warnings will be neededover much of central Iowa.

SERVPRO of Wichita Falls is ready to help those affected by the arctic blast

2/7/2019 (Permalink)

The SERVPRO Disaster Recovery Team has a network of strategically positioned storm teams on standby should a disaster strike near you.

Winter weather advisories give us time to prepare for damage in a disaster.

Your SERVPRO of Wichita Falls team is loading up and preparing to join our national SERVPRO Disaster Recovery Team in assisting those affected by the ongoing arctic blast.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

SERVPRO of Wichita Falls is ready to respond to any disaster

2/7/2019 (Permalink)

A 1200 pound heifer can cause significant damage to your vehicle.

This is the view from owner Kaycee Ryan's windshield as she was coming to work this morning.

For those of you city folk, this is a full grown heifer. She can weigh between 1000 to 1800 pounds.

And if you've ever run into one with your car, you know the damage that brings.

Kaycee and Aaron Ryan, our owners, aren't city folk. They know you have to be prepared for any scenario, and ready for disaster.

This morning didn't end in disaster, as Kaycee used her car to herd the heifer back to where she belonged. No harm to the heifer, no harm to the car.

It just goes to show how our professional SERVPRO of Wichita Falls team is always ready to respond to any type disaster.

Call SERVPRO of Wichita Falls at 940-263-1550.

Wichita Falls Chamber of Commerce Gold Coat Ambassadors

2/7/2019 (Permalink)

Owner Kaycee Ryan, 2019 Gold Coat President

SERVPRO of Wichita Falls takes great pride in being a part of the Wichita Falls community. We understand that communities like ours hold America together.

We want to do our part to ensure the Wichita Falls community thrives by helping those less fortunate, keeping the area safe and making our community the best it can be.

Owner Kaycee Ryan is passionate about our community, and was recently named President of the Gold Coat Ambassadors for the Wichita Falls Chamber of Commerce.

Ryan served eight years as a United States Marine, and is now serving his country with the Air Force Reserve. He organizes and participates in our SERVPRO golfing events.

We also support our community in the following ways:

• A+ Rating from the Better Business Bureau
• Barrel Racing Event Sponsor for the PRCA Rodeo
• Interim-President for newly formed Texoma Women's Business Council (TWBC)
• Meals on Wheels - Delivery Volunteer
• Member of the North Texas Home Builder's Association
• Member of the Wichita Falls Realtors Association
• Member of Wichita Falls Chamber of Commerce & Industry
• Member of Wichita Falls Rotary Club - District #5790
• National Corporate Sponsor for the American Red Cross
• National Corporate Sponsor for the PGA Tour
• PhasedIN - Advisory Board Member
• President of TBW (Texas Business Women)
• Sponsor for CMSA Texas Smokin Guns Mounted Shooting Club
• Sponsor for the Wichita Falls Night Hawks Indoor Football Team
• Sponsor of the WCMPA Rodeo

The SERVPRO of Wichita Falls team supports our community and our neighbors.

Call us today at 940-263-1550.

Severe fire damage, artwork damage at Wichita Falls home

2/7/2019 (Permalink)

The living room of a local home sustained severe fire, smoke, and water damage.

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately, day or night, to your Wichita Falls home or business. A faster response helps to prevent secondary damage and to reduce cost.

This homeowner chose SERVPRO of Wichita Falls to help mitigate the damage done to her home.

Initial inspection showed the home could not safely be lived in while the restoration was in progress.

The homeowners took what they could to a local hotel, and SERVPRO of Wichita Falls began removing restoreable items for cleaning and storage at our secure facility.

Thankfully, this homeowners home and art work was able to be restored and returned to the family.

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

We're here when you need us. Call SERVPRO of Wichita Falls at 940-263-1550.

Fire, smoke, soot and water vs. fire restoration specialists

2/7/2019 (Permalink)

A bedroom in this home clearly shows where furniture was placed before the fire.

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Wichita Falls has the specialized fire restoration training needed to restore your home to pre-fire condition.

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Because fire, smoke, soot and water affects surfaces differently, you can rely on our IICRC trained technicians to thoroughly clean and restore your property.

Call SERVPRO of Wichita Falls at 940-263-1550.

Hot water heater leaks, leading to mold growth

2/5/2019 (Permalink)

Negative air use and containment of treatment zones prevent contamination throughout the home.

In as little as 48 hours, a minor mold issue can quickly spread through a home or business. Once you contact us, we’re dedicated to starting the remediation process quickly. This fast response lessens the mold damage, limits additional damage, and reduces the remediation cost.

Our team includes a Mold Assessment Consultant who inspects your property and prepares a remediation protocol that is strictly adhered to for the safety of our workers and anyone remaining in the property.

Have you ever wondered what some of the remediation protocols are? Here's an example for the home shown: "Remove all wet and / mold infused materials from within the building that have been
identified for remediation. All work areas will be sealed before disturbance of the
materials may begin. A negative pressure system will be established that prevents
disturbed materials from being spread through the building."

That's just one paragraph of many, designed to safely and effectively remediate mold.

If you have mold in your home or business, call SERVPRO of Wichita Falls at 940-263-1550.

We specialize in water and mold damage restoration, the cornerstone of our business. We have the training and expertise to safely handle any mold situation.

The mold remediation process

2/5/2019 (Permalink)

Negative air helps contain mold spores.

If you have a mold problem in your home or business, consider the following facts:

• Significant mold growth can occur in 48-72 hours.
• Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

In this customers case, the hot water heater leaked and soaked the hardwood flooring and subfloor.

While the initial cleanup focused on drying the flooring, our technicians accessed the crawlspace to check for moisture.

Not only was water standing in puddles on the dirt, mold was already forming under the subfloor.

The mold remediation quickly became the SERVPRO of Wichita Falls priority, and a mold protocol was established.

A portion of the protocol states, "The surface of the soil under the building will need to be covered with polyethylene sheeting during the time that heavy growth is being removed. The pathway to the escape hatch should be lined throughout the time that personnel are working in the
space."

Yes, our mold protocols are that thorough and are designed for the safety of our team and your family.

If you have a mold problem, call SERVPRO of Wichita Falls at 940-263-1550. 

We have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Mold discovery leads to remediation

2/5/2019 (Permalink)

Mold discovered on subfloor after inspecting crawlspace.

What should you do if you discover mold in your home or business?

Call SERVPRO of Wichita Falls at 940-263-1550.

We have the training and specialized equipment to handle your mold problem.

Then, turn off the HVAC system and fans to minimize contaminating unaffected areas.

Our mold remediation professionals will inspect all areas of your home or office and develop a protocol to safely remove the mold.

The mold protocol is specific to your site, and includes instructions detailing the remediation process.

Some may include language like, "Remove all wet and / mold infused materials from within the building that have been identified for remediation. All work areas will be sealed before disturbance of the materials may begin. A negative pressure system will be established that prevents disturbed materials from being spread through the building."

Our goal is to ensure the safety of our team, and your family.

If you see signs of mold, call SERVPRO of Wichita Falls at 940-263-1550.

Once you contact us, we’re dedicated to starting the remediation process quickly. This fast response lessens the mold damage, limits additional damage, and reduces the remediation cost.

We follow strict guidelines for mold remediation

2/5/2019 (Permalink)

Proper protective gear is just one of the requirements when remediating mold.

"Mold Assessment Consultant (MAC) will check and record paperwork on each worker,
supervisor and others. All workers must have State registration cards, physicals, fit-test,
and medical forms, prior to going into the containment area."

That paragraph can be found in all our mold protocols for the safety of our team.

We also ensure every remediation site contains a decontamination chamber for the decontamination of personnel, equipment and movable items from the work area.

Mold can be a serious problem and may present a greater risk to children, the elderly, and anyone with respiratory problems.

If you suspect that your home or business has a mold problem, SERVPRO of Wichita Falls has the training, equipment, and expertise to handle the situation.

Call us today at 940-263-1550.

Why do we test for asbestos?

2/5/2019 (Permalink)

Typical lab report on samples submitted for analysis.

Texoma has many homes, schools, and buildings with asbestos-containing materials. 

How do we know if your business may contain asbestos?

We know some roofing and siding shingles are made of asbestos cement. Houses built between 1930 and 1950 may have asbestos as insulation. Asbestos may be present in textured paint and in patching compounds used on wall and ceiling joints. Their use was banned in 1977.

When SERVPRO of Wichita Falls responds to a water loss, our highly trained technicians ask several routine questions.

One question is, "when was your building built?"

If you know your property was built after 1990, you shouldn't have any asbestos or lead paint present.

If you own an older building, we assume the materials contain asbestos until a lab test proves it either does, or does not.

Either way, we will immediately begin the water mitigation process!

Because we know there’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity.

So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

• 24 Hour Emergency Service
• Faster to Any Size Disaster
• A Trusted Leader in the Restoration Industry with over 1,700 Franchises
• Highly Trained Water Damage Restoration Specialists

SERVPRO of Wichita Falls 940-263-1550.

Certified to be your commercial restoration specialists

2/5/2019 (Permalink)

After the storm: this local manufacturing company was missing part of its roof.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

• IICRC Training
• Employee Certification Training
• Initial Franchise Training
• e-Learnings
• Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

• Crew Training
• Fire Restoration
• Water Restoration
• Carpet & Upholstery Cleaning

Every team member at SERVPRO of Wichita Falls has the training, the skills, and the knowledge to restore your property.

When you need us, we're here 24 hours a day. 7 days a week. 365 days a year.

Call SERVPRO of Wichita Falls at 940-263-1550.

We offer Continuing Education courses to professionals

2/5/2019 (Permalink)

Learning and performing restorative drying for loss control is one of our CE courses.

Since 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees.

SERVPRO of Wichita Falls offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff.

The CE courses provide you with information to better serve your customers.

These programs are designed to improve knowledge of emergency mitigation. Courses include:

• Water Damage Restoration
• Fire Damage Restoration
• Understanding Mold in the Restoration Industry
• Restorative Drying for Loss Control
• Mitigation Awareness Response Seminar (non-credit course)

SERVPRO of Wichita Falls is planning to offer a CE course in March, 2019. Time(s), date and location are pending.

Let SERVPRO of Wichita Falls help you earn your CE credit and help your customers!

Call us at 940-263-1550.

Insurance Agents and Property Managers: when they call you, call on us!

2/5/2019 (Permalink)

This church suffered severe damage after a recent storm and SERVPRO of Wichita Falls made it "Like it never even happened."

The first 24 hours following a water incident are the important in preventing secondary or permanent damage.

When your customer has water damage, they look to you to handle the situation. You collect information from them and provide reassurance everything will be returned to normal.

Research indicates the arrival of a cleanup and restoration company following a water incident signifies to the property owner a resolution to the problem is beginning.

A SERVPRO of Wichita Falls professional is often viewed as a hero arriving to save them from distress.

As their insurance provider sending this service, you can become the hero for helping them in their time of need.

SERVPRO has been providing water damage mitigation for insurance companies for over 40 years.

SERVPRO of Wichita Falls professionals understand your priority is helping restore your insured's property and piece of mind, while minimizing the loss on a claim.

Our technicians are trained to help:

• Limit the extent of the damage
• Reduce the claim cost
• Provide real time electronic claims reporting
• Reduce the length of time the claim is open

Before further water damage occurs to your insured's property and belongings, call SERVPRO of Wichita Falls at 940-263-1550.

Let SERVPRO clean and restore your shelter from life's storms!

2/5/2019 (Permalink)

Many Texoma churches trust SERVPRO of Wichita Falls for professional restoration services.

Your church is your congregations's shelter, helping shield them from the storms of life.

But if life's literal storms damage your place of worship - or if your cleaning needs go beyond the reach of your staff - call SERVPRO of Wichita Falls.

No stain is too small and no storm damage is too big for our SERVPRO professionals.

We have the training, experience and equipment to restore and clean churches quickly, helping make it "Like it never even happened."

Restoration:

• Fire, smoke and soot
• Water removal and dehumidification
• Mold mitigation and remediation
• Catastrophic storm response
• Move outs and contents restoration
• Electronics and equipment
• Document drying
• Contents claim inventory service

Cleaning:

• Air ducts and HVAC
• Biohazard, crime scene and vandalism
• Carpet, upholstery, drapes and blinds
• Ceilings, walls and hard floors
• Deodorization

When you need us, we're here 24 hours a day, 7 days a week, 365 days a year.

SERVPRO of Wichita Falls. 940-263-1550.

Storm damage cleanup and restoration service

2/4/2019 (Permalink)

Demolition has been completed on this home severely damaged by a hurricane

We're Faster to Any Size Disaster

A fast response is crucial to flooding and storm damage, because it reduces secondary damage and restoration costs. Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help Wichita Falls business owners and residents.

We're Highly Trained Storm Damage Specialists

We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

• Water Damage Restoration Technician
• Applied Structural Drying Technicians

We have direct expertise in dealing with storm damage through our national SERVPRO Disaster Recovery Team, and have helped hundreds of families recover from losses from hurricanes and localized flooding. Severe weather happens. Be prepared to call the team with the experience, the equipment, and the resources to help make it "Like it never even happened." Call SERVPRO of Wichita Falls - 940-263-1550.

Hot water heater leaks, causing water damage in local home

2/4/2019 (Permalink)

SERVPRO of Wichita Falls team removes wet carpet to speed the drying process.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Franchise Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO Franchise Professionals arrive quickly and start the water extraction process almost immediately.

This customer woke up to wet carpet, and quickly noticed in had spread to every room (except two) in the home.

SERVPRO of Wichita Falls immediately responded with our professionally trained team and began the drying process.

Because at SERVPRO, we know an immediate response helps to minimize the damage and the cleaning and restoration costs.

If you have a water loss, call the restoration experts at SERVPRO of Wichita Falls at          940-263-1550.

Commercial property damaged by ceiling leak

2/4/2019 (Permalink)

Water damages were extensive, resulting in the removal of two bathrooms and one closet.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Franchise Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

This customer wasn't sure just how long the water had been running down from the attic, inside walls, and leaking out from under walls in a large part of their business.

SERVPRO of Wichita Falls arrived on-site and immediately began extracting water to begin the drying process.

Because we know what happens during the first 24 hours of water exposure:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears

We also know that commercial properties still need to function with as little disruption as possible.

When your commercial property incurs fire or water damage, call the restoration specialists at SERVPRO of Wichita Falls at 940-263-1550.

Toilet overflow or sewer backup?

2/4/2019 (Permalink)

We have the specialized training and equipment to safely clean contaminants like sewage.

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO Franchise Professionals have specialized training and equipment to quickly and safely clean contaminants like sewage.

Water damage can be classified by the three types of contaminated water. SERVPRO of Wichita Falls will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of Wichita Falls professionals are available 24 hours a day, 365 days a year. We are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

If you need cleanup from water or sewer damage, please call us at 940-263-1550.

Just because you can't see water doesn't mean it's not wet!

2/4/2019 (Permalink)

Water is trapped behind the drywall in the kitchen and laundry room.

This customer thought the only water damage from her HVAC and hot water closet was in the garage.

But our SERVPRO of Wichita Falls professionals found water on adjacent walls!

While inspecting the damage, our technicians are trained to check surfaces surrounding the immediate location.

We found water had traveled under the walls in both the laundry room and kitchen.

SERVPRO of Wichita Falls professionals specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training with an emphasis on monitoring and documenting the drying process until completion.

SERVPRO of Wichita Falls teams are dedicated to responding immediately to water emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

If you have water damage, call and let our team of specialists inspect and protect your home or business.

940-263-1550.

Mold Damage Emergency Tips

2/4/2019 (Permalink)

The science behind the remediation and restoration.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property.

SERVPRO of Wichita Falls professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.

If you have a mold problem in your home or business, your primary focus should be safety:

• Significant mold growth can occur in 48-72 hours.
• Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Wichita Falls for mold remediation services.

What NOT to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

SERVPRO of Wichita Falls is available 24 hours a day, 7 days a week, 36 days of the year!

Call us at 940-263-1550.

Understanding Mold Remediation - Steps 1 through 3

2/4/2019 (Permalink)

Proper containment of our professionals and the job site is critical in mold remediation.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Call SERVPRO of Wichita Falls at 940-263-1550.

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO of Wichita Falls professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

If you suspect mold in your home or place of business, call SERVPRO of Wichita Falls today at 940-263-1550.

Understanding Mold Remediation - Steps 4 through 7

2/4/2019 (Permalink)

Personal protective equipment (PPE) is required on all mold remediation sites.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 4: Air Filtration

Specialized filtration equipment allows  professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO of Wichita Falls professionals use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO of Wichita Falls professionals clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

If you have mold in your home or place of business, call SERVPRO of Wichita Falls today at 940-263-1550.

Restoring and Rebuilding our Communities

2/1/2019 (Permalink)

Overwhelming devastation met with compassion

Why choose SERVPRO of Wichita Falls?

Because we have lived the heartaches and losses life brings. We understand how devastated our customers feel when they realize they've lost most everything they own.

Whether it's flooding from a hurricane, destruction from a tornado or a loss from fire damage, we have the professional training and experience you need to get your life back.

When you contact SERVPRO of Wichita Falls, our representative will guide you through the crisis and ask several questions that will help us better understand the equipment and resources needed for your site.

When we come to your home or business, we're ready to begin the restoration process. We will inspect and test to determine the extent of damage, and share with your our plan to mediate and restore your property.

We will treat you and your property with compassion and respect.

We will help you get through the crisis.

Our extensively trained and dedicated technicians are here to help you get your life back.

SERVPRO of Wichita Falls. "Like it never even happened."   

https://www.SERVPROwichitafalls.com/

Missing roof means missing business

2/1/2019 (Permalink)

24 hour emergency service mitigates damage

There is no such thing as a small disaster.

Your toilet overflowing is just as devastating as my neighbors kitchen fire.

And both are as disastrous as this local manufacturers roof being torn off during a recent storm.

Our SERVPRO of Wichita Falls professionally trained technicians arrived shortly after the event and immediately set out to inspect the entire facility for damage.

Our teams understood the plant managers concern regarding the restoration process and timing the restoration to avoid disruption.

We understood the plant employees concerns regarding a safe, clean environment.

Together, we worked the established plan.

And we got the plant to our SERVPRO level of dry. Because that's what we do.

You see, there is no such thing as a small disaster.

At this site, we had employees concerned about safety, and payroll.

We had plant management concerned about inventories and quotas. And payroll.

We had our SERVPRO of Wichita Falls team, who brought the expertise, the resources, and their compassion to this customer's site.

24/7. "Like it never even happened."

Why Choose SERVPRO of Wichita Falls?

2/1/2019 (Permalink)

Owners Kaycee and Aaron Ryan

Imagine a Marine husband and father deployed overseas, leaving behind a wife pregnant with their first child. Following that deployment, imagine the young wife discovering her daughter must undergo emergency open heart surgery. Finally, understand how overcome this young mother feels when her place of employment terminates her, rather than allowing her time off with a sick child.

Kaycee and Aaron Ryan don’t have to imagine it, because they lived it.

And this became the moments in their lives that brought them to SERVPRO.

Upon returning home, Aaron left the Marine Corp and joined the U.S. Air Force Reserves. Kaycee returned to work in a SERVPRO franchise in California. Three years later, they decided to open a SERVPRO of their own, and chose Wichita Falls as their new home.

That was 2014. Today, the Ryan family is flourishing and celebrating the 5^th Anniversary of their growing business.

When we say we understand the stress and worry that comes with a disaster and the disruption it causes your life, we truly do understand.

Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Wichita Falls specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Wichita Falls can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Wichita Falls.

If you would like to schedule service for your home or business please call us today at        940-263-1550.

"Like it never even happened."

2/1/2019 (Permalink)

Kitchen fire covers home in soot

Easter is a time to celebrate new beginnings.

It can also be a time of disaster. And I don't mean Aunt Lulu's peep pie!

Martha called SERVPRO of Wichita Falls after a kitchen fire just two weeks after Easter. Grease in a pan had got too hot, flared up, burned numerous items on the stove top, and left soot throughout the house.

SERVPRO of Wichita Falls immediately responded, knowing fire and smoke damage goes beyond the physical fire itself.

There will likely be soot covering walls and ceilings, smoke and soot clinging to the interior surfaces of duct work, and water damage to most surfaces due to firefighting efforts.

We inspected Martha's home and confirmed the majority of damage was in the kitchen. We did a pack out of the kitchen contents for restoration purposes, removed the items needing replacement, and cleaned all surfaces.

Our teams worked to ensure that each surface in each room was cleaned and deodorized.

When the job was finished, Martha thanked SERVPRO for being there so quickly, taking care of her property, and helping her get her life back. 

Her certificate of satisfaction comment sums it up better than we could:

"Broc, Mike, Thad, super sweet, watching for the animals, and left nothing unturned."

We agree, Martha. And we thank you for the kind words.

The Other Side of Storm Damage

1/30/2019 (Permalink)

Inside a local residence after the storm.

Some storm damage is obvious. Roofs torn off buildings, downed trees and power lines, and debris covering streets and lawns.

It may take days for storm damaged roofs to show signs of leaking inside your home or business, which can lead to secondary damage.

Storms don’t wait for regular business hours and neither do we. Our technicians will respond immediately, day or night, to help Wichita Falls business owners and residents.

Learn More

We're Highly Trained Storm Damage Specialists

We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

• Water Damage Restoration Technician
• Applied Structural Drying Technicians

Learn More

We Have the Resources to Handle Storms and Disasters

When a major storm hits, it may overwhelm local restoration companies. SERVPRO of Wichita Falls can scale our resources by accessing the equipment and personnel of 1,700 Franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. 

We're here when you need us. Call SERVPRO of Wichita Falls at 940-263-1550.

Want a deep clean? You need a SERVPRO clean!

1/30/2019 (Permalink)

We have the experience, and the equipment, to get it SERVPRO clean!

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Wichita Falls for prompt service.

Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

SERVPRO of Wichita Falls offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

• Air Ducts and HVAC
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

Have questions?

Call us today at 940-263-1550

Cleaning your air ducts promotes healthy air!

1/30/2019 (Permalink)

Our technicians thoroughly inspect and clean air ducts.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the duct work of business to promote healthier air.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

• Dust
• Pollen
• Odors
• Dirt and debris
• Other contaminants and allergens

SERVPRO of Wichita Falls Professionals routinely inspects the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

 However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today at 940-263-1550.

For vandalism and graffiti cleanup call the pros at SERVPRO!

1/30/2019 (Permalink)

Graffiti can damage the surface of structures.

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Need Vandalism and Graffiti Cleanup Services?
Call us today at 940-263-1550

SERVPRO of Wichita Falls will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services:

• General cleaning and graffiti removal
• Brick, stone, and concrete cleaning
• Odor removal and deodorization
• Debris removal
• Water damage restoration
• Fire damage restoration
• Mold damage restoration
• Contents cleaning

Call us today at 940-263-1550.

Fire and smoke damage: what you need to know.

1/30/2019 (Permalink)

Fire damage is typically fire, water, and soot.

Fire and smoke damage goes beyond the physical fire itself. There will likely be soot covering walls and ceilings, smoke and soot clinging to the interior surfaces of duct work, and water damage to most surfaces due to firefighting efforts. There’s a lot that needs to happen to restore your property, and we’re here to help. One call to SERVPRO of Wichita Falls and our team of fire and water restoration experts will be on site to help you through the restoration process. We will work with your insurance agent to determine which items are a loss, and which items can be restored. We offer pack out services to inventory, documents, and remove those items that can be restored. We will transfer your items to our secure restoration warehouse and clean and treat your property to its pre-fire condition.

Have questions? Call us today at 940-263-1550 or visit our website at https://www.SERVPROwichitafalls.com

When fire strikes: what to do after a fire

1/30/2019 (Permalink)

A downed power line burned through this roof and into the home.

After any fire damage situation, your primary focus should be safety first. If it's not safe to be in the home, please leave the premises.

Then, call SERVPRO of Wichita Falls at 940-263-1550. Our highly trained professionals will guide you through the steps we take to restore your property.

What should you do after a fire?

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What is black mold?

1/30/2019 (Permalink)

Mold thrives on moisture, and is often trapped behind wallpaper and under vinyl flooring.

You may have seen sensational news reports that warn about the dangers of “black mold” or “toxic mold”. These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure.

If you suspect you have a mold problem, contact SERVPRO of Wichita Falls immediately at 940-263-1550.

Your belongings and storm damage

1/30/2019 (Permalink)

After the storm and ready for restoration.

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO of Wichita Falls understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

SERVPRO of Wichita Falls specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned. 
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

What is the water restoration process?

1/30/2019 (Permalink)

SERVPRO of Wichita Falls is your restoration specialist.

SERVPRO of Wichita Falls specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Move outs and pack outs: If your home requires extensive restoration or cleaning, SERVPRO of Wichita Falls can conduct an organized, efficient move-out of the affected area.

A move-out will provide several benefits, including:

•  A quicker remodeling process
•  Protecting items from potential damage
•  Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Have questions? Call SERVPRO of Wichita Falls today at 940-263-1550.

What is the water restoration process?

1/30/2019 (Permalink)

SERVPRO of Wichita Falls specializes in restoring your property.

SERVPRO of Wichita Falls specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Move outs and pack outs: If your home requires extensive restoration or cleaning, SERVPRO of Wichita Falls can conduct an organized, efficient move-out of the affected area.

A move-out will provide several benefits, including:

•  A quicker remodeling process
•  Protecting items from potential damage
•  Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Have questions? Call SERVPRO of Wichita Falls today at 940-263-1550.

Plummeting temperatures may lead to bursting pipes.

1/25/2019 (Permalink)

Temperatures will be frigid this week in Texoma!

Temperatures are set to plummet this week across Texas and Oklahoma, according to the Norman reporting center.

SERVPRO of Wichita Falls wants to remind our followers to bring your pets inside and follow these simple tips to avoid potential water damage from bursting pipes:

When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more.

The pipes most at risk are those in unheated interior spaces such as basements, attics, and garages. But even pipes running through cabinets or exterior walls can freeze. The good news is there are some simple things you can do to keep your water running and your house dry.

“Pipe insulation can cost as little as 50 cents per linear foot at your local hardware store,” says Susan Millerick, IBHS spokeswoman. “So for not much more than the cost of the aspirin you’d need, you can avoid the headaches of cleanup, loss of precious keepsakes, and the cost of your insurance deductible.” Use the pipe insulation liberally to protect any vulnerable pipes.

Both the IBHS and the American Red Cross, which is in the business of emergency preparedness, have useful advice on how to prevent your pipes from freezing, as well as how to thaw them if they do.

SERVPRO of Wichita Falls is here to help you 24/7! Call us at 940-263-1550.

For more information on preventing and mitigating water damage, please visit:

https://www.SERVPROwichitafalls.com

Biohazard and Sewage Emergency Tips

1/25/2019 (Permalink)

SERVPRO of Wichita Falls has the training, protective gear and specialized equipment necessary to safely clean contaminated areas.

Biohazard contaminates like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible.

After any biohazard or sewage contamination in your home or business, your primary focus should be safety:

• Is it safe to stay in the house?
• Exposure to biological and chemical contaminants can pose serious health consequences.
• Flood water can contain sewage, pesticides, and other contaminants.
• Only do activities that are safe for you to perform.

What to Do After a Contamination

• Stay out of affected areas.
• Call emergency service personnel if the situation is life-threatening.
• Treat all bodily fluids as if they are contaminated.
• Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

• Don’t leave wet fabrics in place. Hang furs and leather goods.
• Don’t leave books, magazines, or other colored items on wet carpet or floors.
• Don’t use your household vacuum to remove water.
• Don’t use television or other household appliances.
• Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

For 24/7 Emergency Service call us at 940-263-1550

Biohazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO of Wichita Falls has water damage restoration specialists and has specific training and expertise to safely remediate biohazard contaminants.

SERVPRO of Wichita Falls proudly serves Wichita Falls, Burkburnett, Sheppard AFB, and surrounding areas.

Bloodborne infectious diseases pose serious health risk.

1/25/2019 (Permalink)

Biohazard contaminates include blood, sewer and flood waters.

Exposures to blood and other body fluids occur across a wide variety of occupations. Health care workers, emergency response and public safety personnel, and other workers can be exposed to blood through needlestick and other sharps injuries, mucous membrane, and skin exposures.

The pathogens of primary concern are the human immunodeficiency virus (HIV), hepatitis B virus (HBV), and hepatitis C virus (HCV). Workers and employers should take advantage of available engineering controls and work practices to prevent exposure to blood and other body fluids.

SERVPRO of Wichita Falls has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

Need Biohazard Cleanup? Call Us Today at 940-263-1550

To learn more about SERVPRO of Wichita Falls, please visit our website at:

https://www.SERVPROwichitafalls.com

For Trauma and Crime Scene Cleanup, Trust SERVPRO of Wichita Falls

1/25/2019 (Permalink)

Photo credit Photo by David von Diemar on Unsplash

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of Wichita Falls will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Need Trauma or Crime Scene Cleanup? Call us today at                940-263-1550

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

It Only Takes a Small Water Leak, or Even Excess Humidity, for Mold to Form in Your Home or Business.

1/25/2019 (Permalink)

The professional mold remediation team from SERVPRO of Wichita Falls.

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If you see signs of mold, call SERVPRO of Wichita Falls at 940-263-1550

We’re Faster to Any Size Disaster

In as little as 48 hours, a minor mold issue can quickly spread through a home or business. Once you contact us, we’re dedicated to starting the remediation process quickly. This fast response lessens the mold damage, limits additional damage, and reduces the remediation cost.

https://www.SERVPROwichitafalls.com/mold-remediation

24/7 Mold Remediation from SERVPRO of Wichita Falls

1/25/2019 (Permalink)

Mold remediation "before" picture at local health care facility.

It only takes a small water leak, or even excess humidity, for mold to form in your Wichita Falls home or business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Learn more about mold and what to do until help arrives by reviewing these facts:

• Significant mold growth can occur in 48-72 hours.
• Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
• A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Wichita Falls for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, SERVPRO of Wichita Falls has the training, equipment, and expertise to handle the situation.

Have a mold problem? Call SERVPRO of Wichita Falls today at 940-263-1550.

Wichita Falls 24 Hour Emergency Water Damage Service

1/24/2019 (Permalink)

Water leak saturated carpet and laminate flooring in this customers home. SERVPRO of Wichita Falls responded quickly to help restore the property.

SERVPRO of Wichita Falls is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 940-263-1550

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Wichita 
Falls, TX

SERVPRO of Wichita Falls specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Softball size hail damages homes in Wylie, TX

1/24/2019 (Permalink)

On the afternoon and evening of April 11th, 2016, an intense supercell thunderstorm traversed North Texas roughly from Wichita Falls to Tyler. This storm will be remembered for the massive hail it produced, especially in the city of Wylie where 80% of homes were affected and over $300 million in damage occurred. Fortunately, only a few minor injuries were reported.

SERVPRO of Wichita Falls responded to the calls for help as part of our National Storm Response and were devasted to see the damage this storm caused.

For more information on this event, please follow the following link: https://www.weather.gov/fwd/20160411

Celebrate January 2019 Events

1/24/2019 (Permalink)

We're a fan of the Jan!

January typically gets a bad rap. It's after the holidays and is perceived as a "blah" time of the year.

At SERVPRO of Wichita Falls, we celebrate the fun that this month brings!

For example, the 28th is National Bubble Wrap Appreciation Day, and we love our bubble wrap! We use this product to wrap our customers household goods in to protect them from damage. (And yes, we're known to actually just pop a couple because IT'S BUBBLE WRAP!)

Below is a list of other highlights coming this month. Do you have a favorite?

January 25

• National Opposite Day
• National Irish Coffee Day
• National Florida Day
• National Big Wig Day – Last Friday in January

January 26

• National Green Juice Day
• National Spouses Day
• National Peanut Brittle Day
• National Seed Swap Day – Last Saturday in January

January 27

• National Chocolate Cake Day

January 28

• National Have Fun At Work Day
• National Kazoo Day
• National Blueberry Pancake Day
• Data Privacy Day
• National Bubble Wrap Appreciation Day – Last Monday of January

January 29

• National Puzzle Day
• National Corn Chip Day
• Plan for Vacation Day – Last Tuesday in January

January 30

• National Croissant Day

January 31

• National Backward Day
• National Inspire Your Heart With Art Day

Gift yourself a carpet cleaning!

1/24/2019 (Permalink)

One of the many vehicles used for cleaning at SERVPRO of Wichita Falls, TX,

In celebration of love, we spend time in February buying chocolates and flowers for those dear to our hearts.

This year, give the gift of professional carpet cleaning for your home of business!

What, you don't think clean carpets and floors are romantic?

Imagine sitting on the floor in front of the fireplace with a glass of wine and your favorite snuggle bug.

• Is the carpet clean?
• Did you spill your wine?
• Is your snuggle bug in desperate need of a grooming?

SERVPRO of Wichita Falls can help you enjoy your Valentine's Day with professionally cleaned carpet.

Call us today to schedule a FREE estimate for your home or business at 940-263-1550.

Restoring Your Commercial Property After A Water Damage Event

1/24/2019 (Permalink)

Like it never even happened.

Flooding and water damage events in Texoma commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Wichita 
Falls

SERVPRO of Wichita Falls specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications:

• ASD - Applied Structural Drying Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• IICRC Certified Firm
• OCT - Odor Control Technician
• OSHA - 10-hour General and/or Construction Industry Training Program
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

For Immediate Service in Texoma, Call SERVPRO

1/24/2019 (Permalink)

Texoma Residents: We provide immediate service day or night!

SERVPRO of Wichita Falls provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in the Texoma area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 at 940-263-1550

Residential Services

Whether your Wichita Falls home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Wichita Falls commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

https://www.SERVPROwichitafalls.com/commercial-restoration-services

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information.

1/24/2019 (Permalink)

Are you “Ready for whatever happens?”

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO^® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

By working with SERVPRO^® of Wichita Falls to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO^® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Call Tyler Watts or Denise Henry at 940-263-1550 Today for a No Cost Assessment
of Your Facility!

Wildfires in Altus, Oklahoma created soot and smoke damage to area homes

1/24/2019 (Permalink)

Homes Threatened by Altus Wildfire

When wildfires broke out near Altus, Oklahoma last August, fire wasn't the only concern for homeowners.

Once the fires were contained, many residents in the area called SERVPRO of Wichita Falls complaining about residual soot and smoke smell.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Wichita Falls will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today at 940-263-1550

http://www.kswo.com/story/37968588/update-homes-threatened-by-altus-wildfire/

Exposure to biological and chemical contaminants can pose serious health consequences.

1/24/2019 (Permalink)

We follow federal and state guidelines to properly clean all surfaces.

A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Wichita Falls is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services?
Call Us Today –(940) 263-1550

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste/remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

SERVPRO of Wichita Falls proudly serves Wichita Falls and surrounding areas.

For more information on these services, please visit our website at:

https://www.SERVPROwichitafalls.com/biohazard-cleaning

How Do Experts Find Hidden Mold?

3/22/2018 (Permalink)

If you have noticed a mold smell in a commercial building in Wichita Falls, TX, but do not see any signs of visible mold, hidden mold may be present. A fungus smell or mildew smell can be one of the most reliable indicators of the presence of mold that cannot be seen on surfaces. If this odor is present but you cannot find any evidence of mold, the next step is to contact a professional mold testing and clean-up service and stop searching on your own. If you disturb a colony while looking for hidden mold, it can be easy to spread spores and worsen the problem.

Experts rely on several tools and methods to locate hidden mold including:

• Borescopes
• Moisture meters and hygrometers (humidity)
• Thermal cameras
• Confirming mold smell
• Making test cuts or pulling up small sections of carpet
• Checking for signs of leaks

These methods may vary in effectiveness depending on the length of time since water damage created conditions conducive to mold growth. If a commercial property has recently experienced flooding or a severe leak, it is a good idea to contact a mold testing, clean-up and remediation service as soon as you suspect that mold may be growing. Mold can quickly develop on drywall, masonry or ceiling tiles that have been exposed to moisture. Some of these methods are more reliable once the source of the leak has been addressed but while there is still evidence of water damage.

If you are experiencing a persistent mildew smell or mold smell in a commercial property in Wichita Falls, TX, without any visible indications of mold growth, you should contact a reputable mold testing and clean-up service as soon as possible. These specialists can identify the source of a fungus smell and use the most effective tools and methods to confirm whether mold is present and start the clean-up process.

For more information, call us at 940-263-1550.

Get The Facts About Mold Growth After Flooding

3/22/2018 (Permalink)

Flooding from broken pipes can cause massive amounts of damage if not cared for properly. Water damage can ruin flooding and sheetrock, leading to extensive repairs that may be expensive. The longer water is left unattended, the more damage it can cause, so the water cleanup process should be done quickly and efficiently.

Assessing the Damage

Damage from a broken pipe may be limited to a single room or, if left undetected for several days, could spread throughout an entire floor. To understand exactly needs to be done, it is important to remove any remaining water with the help of a sump or a trash pump and then thoroughly examine the damaged area. There are two types of damage to look for:

1. Water damage. This type of destruction involves any damage to the structure of your home from the flood. It includes ruined wood flooring, carpet, sheetrock, and insulation, among other structural components.

2. Secondary damage. Unlike other types of damage, this type of problem may not be visible without a thorough investigation. Warm, moist environments can become a breeding ground for mold, mildew, and bacteria, so these fungi and pathogens thrive under wet carpet and in porous materials. In many cases, removing mold is more difficult than repairing structural damage.

Calling a Professional

Not only is repairing and restoring your home from flooding often difficult and time-consuming, but fixing secondary damage often requires the help of a qualified restoration company. Household cleaning products may not be strong enough to remove mold, and thoroughly disinfecting the area is necessary for safety. Call for help quickly to reduce the amount of damage caused by flooding.

In many cases, having broken pipes is difficult to handle on your own. After assessing the damage, calling a company for the water cleanup process may be a good idea. To reduce the impact of water damage, the issue should be dealt with quickly and efficiently. Visit http://www.SERVPROwichitafalls.com for more information on water damage.

Dealing With Fire and Water Damage

3/22/2018 (Permalink)

Dealing With Fire Damage and Water Damage

This may come as a surprise to you, but fire damage may not be your biggest concern when a fire strikes your home. In order to put the fire out, your local fire company uses a lot of water. While this sounds like a great idea at the time, all that water can cause damage to areas of your home not affected by the fire directly. This is why it’s important to examine all areas of your home after a fire for damage, even those places where the fire didn’t reach.

Unexpected Water Damage

The amount of water a fire department uses to put out your house fire can easily exceed one thousand gallons. That’s a lot of water for the structure of your house and your belongings to absorb in a short amount of time. In addition, if the fire is hot enough, some of that water gets converted to steam, which can penetrate areas the liquid water may not be able to reach. This is why your home can suffer significant water damage in addition to fire damage when a fire occurs.

Damage From Fire Hoses

Firefighters have one goal when they arrive at your house fire: to put out the fire as quickly as possible. To do this, they use powerful hoses to deliver the water into your home. While a fire hose is an efficient way to deliver a huge amount of water to a confined area in a short period of time, they can also cause damage to your home when dragged through rooms.

Fire damage isn’t the main problem you deal with after a fire at your North Texas home. Unfortunately, you may discover that smoke and water damage are also serious problems that need resolving in the fire’s aftermath. Fortunately, there exist fire restoration professionals who can help you recover your home and restore it to its former glory.
Visit www.SERVPROwichitafalls.com for more information on fire and water damage.

Why Professional Storm Damage Restoration is Important

3/22/2018 (Permalink)

Why Professional Storm Damage Restoration is Important

While we can control many things in life, we may control natural calamities like wind damage, river flooding, hurricane damage, ice damage, ground water penetration, ice dams and much more. The weather system is dynamic and within a split second, it can cause massive roof damage, frozen pipes, and ice damming. More often, these natural events bring about huge impacts like flooding. At this point let us narrow down to storm damage and how you can seek the help of experts with flood pumps to help you with storm remediation.

What is a Storm Damage?

Firstly, it comes as a result of a severely troubled state of the atmosphere resulting in extreme weather conditions. Sometimes, a storm can be accompanied by rain, hail falls, and ice damming. Storms can cause damages including roof damage, wind damage, ice damage, hail damage, and roof damage which further causes roof leak.

Some storms could be less severe while others are violent, for instance, a hurricane. The resulting hurricane damage can cause massive property losses. Other damages related to storms include the creation of ice dams, flood waters, river flooding, frozen pipes from ice formation, roof leaks, wind damage, and ground water.

Effects of Storm Damage

Storms come with impacts so big. Severe storms can cause hurricane damages, flood water, ice damage, and frozen pipes. Your entire home could suffer roof damage that blows away your entire or part of your roof resulting in a roof leak. There's no way you can live in a house with a broken roof, so roof repair needs to be done as soon as possible.

Another problem could be hail damage which results from hail storms and can seriously destroy many properties. Also, storms could come with falling ice which creates ice damage in terms of ice dams. Ice damming is quite risky as it can destroy property or kill animals such as pets, not forgetting human beings.

We have already mentioned that storms can result in lots of flood water, and you need a storm remediation company with a powerful flood pump to carry out the water restoration and home restoration. River flooding or ground water can also cause massive property damage if storm remediation process is not expedited. The effect of storms includes property damage inform of rusting, rotting, and mold growth. If not worked on soon, such damage could result to adverse effects that would require high amounts of money for storm restoration and home restoration. It can leave people bankrupt, especially if they are not signed up for storm related insurance premiums.

Storms and electricity have never been friends. These damages can bring down utility supply lines and pose further danger to life and property. When people suffer storm effects, storm remediation and home restoration should be started as quickly as possible to prevent further damages. Roof repair and elimination of flood water should be the first priority. Storm remediation and water restoration should be left to the professionals with the right equipment like flood pump.

Storm Damage Restoration

Storms and flooding can cause huge damages – water damage, roof damage, hail damage, and wind damage which consequently result to flooding, ground water, roof leak, ice damming, ice dams, river flooding, and more. The answer after storm damage is to do storm remediation or storm restoration, water restoration, home restoration, and business restoration.

Professional Storm Remediation

Damage such as hurricane damage causes negative effects – it could take away your roof or leave you with roof leaks which will cost a lot in roof repair. But there is a process of restoration after such – after all, people need to move on with life. The solution is to call professionals to do storm restoration or storm remediation. It is true that you can try to work on it by yourself, but this is only to a very small extent – such as doing water cleanup from flooding or minor roof repair.

What you need is a professional storm remediation. Storm restoration companies exist to help people do home restoration and water restoration that result from storm and hail damage. The experts usually come with powerful tools like a flood pump to clean up the water during storm remediation. If you choose to do it your own, how do you even start dealing with frozen pipes? So, call the storm remediation company in your State for assistance. We can control some issues in life, but some we cannot. When they hit, we can use professional restoration services to help us get back up!
Visit www.SERVPROwichitafalls.com for more information on storm damage.

Tips For Preventing Frozen Pipes

2/2/2018 (Permalink)

Pipes on an outdoor wall with additional insulation to prevent them from freezing.

Living in North Texas, we don’t have to deal with the months of freezing temperatures that are typical in the northern parts of the country; however, we unfortunately still deal with frozen pipes on a regular basis. Homes in warmer climates tend to lack the insulation that is the standard in places with frigid winter temperatures, so whenever we experience freezing weather pipes are quickly frozen if precautions have not been taken. Frozen pipes are inconvenient and problematic. Along with preventing water flow into your home, they regularly burst and cause costly damages. Be better prepared for the next artic blast by following these frozen pipe prevention tips:

• Keep faucets dripping to relieve pressure and prevent the pipes from freezing. Particularly important over night when your plumbing system is not being used frequently and the temperature is dropping.
• Disconnect hoses on outdoor faucets and use faucet covers to prevent them from freezing.
• Seal any leaks that might be allowing cold air inside your house, especially in areas that are close to pipes.
• If you have some particularly vulnerable pipes you can use heat tape. Heat tape and heat cables are electrically powered heat sources that you wrap around pipes that are at risk for freezing. Like using any other type of heater, they will need to be monitored to ensure their safe use.
• Try to keep your house at a constant temperature all day and night. Many people turn down thermostats when they go to bed, but night time is when your pipes are most likely to freeze. Opening cabinet doors, especially at night, allows the warm air in your home to circle around pipes and reduce their risk of freezing.
• Additional insulation is one of the best choices when preparing your house for winter weather. Any pipes on outdoor walls or in areas with less insulation (i.e. attic) may need some foam or fiberglass sleeves from your local hardware store. Insulation will always be less expensive than a water damage, so the more insulation the better.

If you do experience a burst pipe this winter, call SERVPRO of Wichita Falls. We are a 24-hour emergency service business, and can have a professional on site within hours to help you get your home back to normal. Call us anytime at 940-263-1550.

Preventing Mold in the Bathroom

12/20/2017 (Permalink)

Mold growing in between caulking of a shower/tub.

Mold in bathrooms is a common problem in almost every home. Darkness combined with excessive moisture provides the perfect conditions for consistent mold growth. Constantly cleaning and re-caulking, to keep a growth problem under control, can be time consuming and expensive. The best defense against mold is to prevent it from occurring in the first place. Here are a few tricks to help you stop mold growth in your bathroom:

• Run the ventilation fan while you are showering, and leave it on for 15 minutes after. If you don’t have a fan open a window or use a dehumidifier.
• Use a squeegee after a bath or shower to remove some of the excess moisture. Instead of a squeegee, a small towel can be used to dry any accumulated water.
• Try to avoid keeping a lot of things inside of the bath/shower. They can hide mold growth as well as collecting water to promote it. Children’s toys are particularly notorious for growing mold, so be sure to dry them as much as possible and clean them regularly.
• Fix leaky faucets and shower heads.
• Use a shower curtain that can be put in the washing machine. There are also many mold-resistant liners available.
• Clean out the shower and wash bathroom rugs regularly.
• Check for any other signs of mold in the bathroom under the sink, behind the toilet, etc.

If you are consistently experiencing mold in your bathroom, regardless of how often you clean, then you may have a larger, hidden growth problem. Call SERVPRO of Wichita Falls at 940-263-1550, and one of our experts will be at your house to inspect the issue promptly.

American Red Cross - Holiday Tips

12/19/2017 (Permalink)

The American Red Cross offers the following safety tips to help greatly reduce the fire risk in your home this holiday season.

• Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, and heat vents. 
• Make sure that light strings and other holiday decorations are in good condition.  Do not use anything with frayed electrical cords and always follow the manufacturer’s instructions.
• Always unplug tree and holiday lights before leaving the property or going to bed.

Your local SERVPRO® Franchise Professionals wish you a safe and happy holiday season!

Light the Night... Safely

Kitchen Caution

12/19/2017 (Permalink)

Stay safe this holiday season. Tips from your friends at SERVPRO of Wichita Falls!

SERVPRO donates 35,000 diapers to folks in need following Hurricane Harvey

11/29/2017 (Permalink)

SERVPRO of Wichita Falls was 1 of 240 nationwide franchises that responded for cleanup efforts following Hurricane Harvey.

Are you winter weather ready?

11/29/2017 (Permalink)

Are you prepared for the coming cold

weather? Cold weather can have a huge

impact on your home or business if you

are not ready for it. From heavy rain

and freezing temperatures to damaging

winds, sleet, or snow, all can cause

serious and costly property damage.

While you cannot control the weather,

you can take steps to be prepared and

help take the sting out of winter weather.

To help prevent costly damages due to

weather, consider taking the following

precautions to protect your property

before colder weather hits.

- Check your business property

for downed tree limbs and

branches. Wind, heavy rain, ice,

and snow can cause branches to

fall, which could cause damage

to the property and potentially

cause personal injuries.

- Roofs, water pipes, and gutters

should all be inspected to ensure

they are in proper order. Gutter

downspouts should be directed

away from your building. Clear

gutters of debris that may have

gathered during the fall. Leaves

and other obstructions can

cause a damming effect, which

can lead to roof damage and

interior water problems.

- Inspect property, especially

walkways and parking lots, for

proper drainage to alleviate

flood hazard potential.

- Inspect all handrails, stairwells,

and entryways to address and

correct potential slippery or

hazardous areas. Install mats or

non-slip surfaces and post caution

signs where water could be present.

- Protect water pipes from freezing

by simply allowing water to drip

when temperatures dip below

freezing. If pipes are under a

cabinet, leave the cabinet doors

open, allowing warm inside air

to circulate around the pipes. If

the building has outdoor faucets,

consider shutting water off at the

main valve in the basement or

crawl space. Once the valve is off,

open the outdoor faucet to ensure

it drains, preventing any remaining

water from freezing in the pipe.

Ask your local SERVPRO®

Franchise Professionals about

completing an Emergency READY

Profile® (ERP) for your business.

The ERP is a no-cost assessment

to your facility, and provides

you with a plan to get back in

business fast following a disaster.

When winter weather strikes, call

your local SERVPRO® Franchise

Professionals to strike back.

SERVPRO Industries honors SERVPRO of Wichita Falls

6/5/2017 (Permalink)

Storm Response Crew

SERVPRO Industries, Inc.

May 31 at 1:15pm · 

Storm Spotlight: This month, we shine a light on SERVPRO of Wichita Falls for their bravery and commitment as leaders in storm response.

One of the first responders during a major hailstorm in Wylie, TX, this team worked tirelessly to assist their neighbors in the North Dallas area. Thank you, SERVPRO® of Wichita Falls, for your dedication to your community!

SERVPRO of Wichita Falls will celebrate their third anniversary in July. As past employees of a California franchise, Kaycee and Aaron Ryan had the experience and drive to become frequent responders to storm events nationwide in the last 2.5 years. Last April, a major hailstorm hit the town of Wylie, TX damaging roofs, windows, and siding which allowed rainwater to intrude into homes and businesses. SERVPRO of Wichita Falls was one of 19 Franchises that answered the call to assist their neighbors in the North Dallas area. After they produced all jobs that were dispatched to them, SERVPRO of Wichita Falls was the first to have all job files complete and turned in to the Storm Site. 

Storm Events Include:

Detroit, MI 8/2014

Washington, DC 2/2015

Springfield, MO 1/2016

Wylie, TX 8/2016

Joplin, MO 5/2017

Rockport & Port Aransas (Hurricane Harvey) 9/2017

Micro-storm Events Include:

North Texas 5/2016

Lawton, OK 8/2016

North Texas 10/2016

SERVPRO of Wichita Falls - Storm Response Crew

3/6/2017 (Permalink)

SERVPRO of Wichita Falls - Storm Response Crew

SERVPRO of Wichita Falls - Storm Response Crew

We have responded to every nationwide mobilization call from SERVPRO Corporate since this franchise opened in 2014.

Detroit, MI 8/2014 

Washington, DC 2/2015

Springfield, MO 1/2016

Wylie, TX 8/2016

North Texas 5/2016

Lawton, OK 8/2016

North Texas 10/2016

Is a renter's policy worth the investment?

3/6/2017 (Permalink)

Fire caused by faulty Scentsy candle warmer.

Recently we had two apartment complexes in our area that experienced fire damages.  Unfortunately, many of the tenants did not carry insurance for their contents and most of their contents were lost or required professional cleaning that they could not afford.  Please review the attached article from Texas TDI regarding the frequently asked questions for renter's insurance and remember that any insurance agent that you approach will provide a free renter's insurance quote.  It's worth the investment to protect your belongings. 

The average household has over $10k in electronics alone so having a spreadsheet with contents documented with paid receipts will also go far in helping you through a claims process should it ever happen.  With easy access to our phones and video documenting these days, also consider creating a room by room video documenting the contents you own, where you purchased them and when.  Keeping a flash drive with all of this pertinent information and documentation in your safe deposit box or safe could save you countless hours in the future.

http://www.tdi.texas.gov/pubs/consumer/cb043.html

Renters Insurance

(June 2016)

If you live in a rented house or apartment, you'll need renters insurance to protect your personal property. Renters insurance pays to repair or replace personal property - things like your clothes, furniture, and electronics - if they are stolen or damaged. Renters insurance won't pay to fix the house or apartment building if it's damaged. The building owner's insurance policy covers that.

Some landlords might require you to buy renters insurance as a condition of your lease.

Types of Policies

Insurance companies sell two types of renters policies. They have different amounts of coverage.

• Named-perils policies cover property that's lost or damaged because of events listed in the policy, such as fire and theft. These policies won't cover losses caused by events that aren't listed in the policy. Named-perils policies are also called specified perils policies.
• All-risk policies cover every type of loss, unless the policy excludes it. These policies are more expensive than named-perils policies because they cover more losses. All-risk policies are also called comprehensive or open-perils policies.

All renters policies have a total dollar limit. The dollar limit is the most the insurance company will pay you for a claim, even if the cost to repair or replace your property is higher. Make sure you buy a policy with a high enough dollar limit to replace your property if it's stolen or destroyed.

A deductible is the amount of a covered claim you pay. For example, if you have $25,000 in damages with a $250 deductible, the insurance company will deduct $250 from the amount it pays you.

Renters Insurance Coverages

Renters insurance policies typically include three types of coverages: personal property coverage, loss of use, and personal liability.

• Personal property coverage pays to repair or replace your personal property, up to your policy's dollar limit. In addition to a total dollar limit, policies may limit payments for certain kinds of property. Common limits are $100 for cash, $2,500 for personal property used for business, $500 for valuable papers, and $500 for jewelry, watches, and furs.
  Renters insurance also covers your luggage and other personal items when you travel. This coverage is usually limited to 10 percent of the amount of your policy or $1,000, whichever is greater.
• Loss of use pays your additional living expenses for things like food and rent if you have to temporarily move from your house or apartment. Loss of use coverage is generally limited to a percentage of a policy's personal property coverage.
• Personal liability protects you against a claim or lawsuit if someone is injured in your home. The amount the policy will pay varies by company.

Note: Ask about buying additional coverage if the value of your personal property is more than your coverage limits. People often buy endorsements to add or increase coverage for jewelry, fine arts, antiques, computers, and electronics.

Also consider additional liability coverage if you don't think the basic limits are high enough. Your company might require higher limits if you have potentially dangerous items like a pool or trampoline.

Actual Cash Value vs. Replacement Cost Coverage

Renters policies usually pay for losses on an actual cash value basis. This means the insurance company will subtract an amount for depreciation and wear and tear from the value of your property before paying your claim. For example, if someone steals your five-year-old television, the insurance company will only pay you the cost of the television minus the depreciation and your deductible. The settlement amount won't be enough to buy a new TV similar to the one that was stolen.

For a higher premium, you can buy replacement cost coverage. Replacement cost coverage pays what it would cost to replace your property, minus your deductible and up to your policy's dollar limit. This coverage could provide you with enough money to buy a new TV like the one that was stolen.

If you have replacement cost coverage, some policies will pay up to $1,500 to repair or replace your damaged property, without applying depreciation. However, if the damage exceeds $1,500, the company will pay the loss on an actual cash value basis. You must then repair or replace the property with an item of like kind and quality before the company will pay the remaining amount of your claim.

Other policies pay replacement cost differently. Read your policy or ask your agent to find out how your policy pays a claim.

Note: A complete inventory of your personal property can be helpful if you ever file a claim. Your inventory should list each item, its purchase date, value, and serial number. Take pictures or a video of each room, including closets, open drawers, storage buildings, and garage. Keep the inventory and receipts for major items in a fireproof place or another location. Use the Texas Department of Insurance's Home Inventory Checklist to help you create your inventory.

Coverage for College Students and Dependents

College students and other dependents living away from home probably don't need renters insurance if they're covered under their parents' or guardians' homeowners policies. Ask your agent or company if your policy covers children and dependents living away from home.

Homeowners policies generally cover a dependent's personal property at 10 percent of the policy's personal property limit. For example, if the parent's insurance policy has a personal property limit of $50,000, their dependents have $5,000 in coverage while living away from home. Dependents also receive 100 percent liability coverage.

Shopping for Insurance

Rates vary among companies, even for the same or similar coverages. It pays to shop around. The following tips can help you shop:

• Keep an inventory of your property to keep track of what you own and its value. Make sure you buy enough coverage to replace your property if it's stolen or destroyed.
• Get quotes from several companies. Use HelpInsure.com to help you compare companies and shop for insurance. The comparison guide lists sample rates for renters insurance based on $25,000 coverage on your personal property.
• Ask about endorsements if you want more coverage than the policy provides.
• When comparing prices, be sure you understand the coverage that each policy provides. A cheaper policy could provide less coverage.
• When getting a price quote or applying for insurance, answer questions truthfully. Wrong information could cause you to get an incorrect price quote or could lead to a denial or cancellation of coverage.
• Consider factors other than cost, such as a company's financial strength and complaint index. The financial rating indicates a company's financial strength and stability, and the complaint index is an indication of its customer service record.
• Review your credit score. Some companies use your credit score when deciding what rate to charge you. It's a good idea to look at your credit reports each year and correct any errors. For more information about credit scoring, visit TDI's Credit Scoring and Insurance web page.
• Buy only from licensed companies and agents. Learn more about a company, including its license status, complaint history, and financial rating from an independent rating organization by calling TDI's Consumer Help Line or by visiting our website

Having Trouble Finding Renters Insurance?

The Texas FAIR Plan Association offers a tenant policy for qualified consumers who can't get renters insurance from a licensed company. To be eligible for this coverage, you must have been denied insurance by at least two Texas-licensed property insurance companies and may not have received a valid offer of similar insurance from a company licensed in Texas.

FAIR Plan policies are available only through Texas-licensed agents. For more information, contact your agent or the Texas FAIR Plan Association at 1-800-979-6440 or online.

Get Help from TDI

For insurance questions or for help with an insurance-related complaint, call the TDI Consumer Help Line at 1-800-252-3439 or visit our website.

Visit HelpInsure.com to shop for automobile, homeowners, condo, and renters insurance, and TexasHealthOptions.com to learn more about health insurance and your options for coverage.

The information in this publication is current as of the revision date. Changes in laws and agency administrative rules made after the revision date may affect the content. View current information on our website. TDI distributes this publication for educational purposes only. This publication is not an endorsement by TDI of any service, product, or company.

For more information, contact: ConsumerProtection@tdi.texas.gov or 1-800-252-3439

Catastrophic & Historic Rain Fall for Texas

10/30/2015 (Permalink)

Catastrophic & Historic Rain Fall for Texas

Pray for the Texans' in the affected areas and that we don't have any more tragedies of folks getting swept away in flash floods. Homes and contents are just "things," stay alert and evacuate your family if notified! If the roadway in front of you is under water, turn around and choose an alternate route. Vehicles can hydroplane or be swept from the roadway in as little as a few inches.

If your home sustains water intrusion and damage, there are over 1700 franchises nationwide to help get your home back to pre-loss condition.

SERVPRO is "Ready for whatever happens."
1-800-SERVPRO

http://texasstormchasers.com/2015/10/30/catastrophic-historic-flooding-underway-in-parts-of-central-texas-updated-forecast-this-afternoon/

Freeze Warning in Effect for Texoma

10/31/2014 (Permalink)

Frozen copper pipes!

http://www.timesrecordnews.com/news/lifeline/rain-chances-improve-following-first-freeze-warning-of-season_29981974

While we are all praying for the much-needed rain to help Texoma recover from the Stage 5 drought, be aware for sudden drops into freezing temperatures.  If you have not winterized any of your exterior pipes, keep an eye out for cracked pipes as the day continues tomorrow.  Every winter season in Texoma, brings freeze events where we see several homes with broken pipes in attic spaces as well as exterior water intrusions due to cracked exterior pipes.